2024 Acura Integra Problems

Vehicle: 2024 Acura Integra Affected Component: Steering Gearbox Assembly / Electric Power Steering (EPS) Related Recall: NHTSA Campaign Number 24V-744 / Acura TSB 24-054 Description of Incident: My vehicle is actively experiencing the dangerous "sticky," heavy, and "notchy" steering defect outlined in NHTSA Campaign 24V-744, which causes a sudden increase in steering effort at highway speeds. The authorized franchise dealership previously performed the initial recall remedy (grease/spring kit replacement). However, this remedy completely failed to resolve the underlying manufacturing defect, and the hazardous steering behavior persists, making the vehicle unsafe to operate. Because I live on an isolated island with only one authorized Acura franchise facility, I have no alternative dealership options. The local dealership management and the visiting Acura Field Technical Specialist are formally refusing to diagnose, evaluate, or replace this defective steering rack. They are using the presence of an unrelated, aftermarket air suspension modification—which was installed after the failed recall attempt and does not physically obstruct the steering gearbox assembly—as a pretext to deny federal safety recall resolution and standard warranty repair. The manufacturer is failing to provide a successful remedy for an active, critical safety hazard. Furthermore, the local franchise facility has ordered me to remove this unsafe vehicle from their property, creating a severe safety risk. I am requesting immediate NHTSA intervention to ensure the manufacturer provides a complete and effective steering rack replacement as required by federal law.

I purchased this car 2 weeks ago and noticed when I drive over 45 mph the steering wheel kind of freezes up and shakes. A warning sign pops up that say steering required and has a symbol of a steering wheel with hands on each side of it. This lasts for about 10 seconds or so, then goes away. Feels really scary like I could get into an accident. This is the first place I have reported the problem to.

The contact owns a 2024 Acura Integra. The contact stated that after pulling into a self-service car wash vacuum bay, the contact started drying the vehicle. The contact dried both the passenger-side front and rear doors, the trunk and the driver-side rear door. While drying the driver-side front door, the vehicle suddenly moved unintendedly about 15 ft. The contact grabbed the door frame and was eventually able to bring the vehicle to a stop, preventing a crash or injury. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was initially informed that a manufacturer field technician would need to inspect the vehicle; however, the contact was later informed that the manufacturer had sent instructions on how to service the vehicle, which the contact deemed unsatisfactory due to the safety risk. Additionally, the contact stated that the vehicle had previously rolled after being parked and turned off, with the parking brake engaged. There was no warning light illuminated. Additionally, the contact stated that the TPMS reading had failed to display, the collision mitigation braking system had engaged erroneously, and the windows had rolled up and down unintendedly. The contact also stated driving at 5 MPH in a parking lot, an abnormal booming sound emanated from the passenger's side of the vehicle. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 4,558.

Approaching overhead signs with ACC engaged activates the emergency breaking. The digital cluster indicates the presence of a vehicle directly ahead and responds to avoid a possible collision.

The contact owns a 2024 Acura Integra. The contact stated that after pulling into a self-service car wash vacuum bay, the contact started drying the vehicle. The contact dried both the passenger-side front and rear doors, the trunk and the driver-side rear door. While drying the driver-side front door, the vehicle suddenly moved unintendedly about 15 ft. The contact grabbed the door frame and was eventually able to bring the vehicle to a stop, preventing a crash or injury. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was initially informed that a manufacturer field technician would need to inspect the vehicle; however, the contact was later informed that the manufacturer had sent instructions on how to service the vehicle, which the contact deemed unsatisfactory due to the safety risk. Additionally, the contact stated that the vehicle had previously rolled after being parked and turned off, with the parking brake engaged. There was no warning light illuminated. Additionally, the contact stated that the TPMS reading had failed to display, the collision mitigation braking system had engaged erroneously, and the windows had rolled up and down unintendedly. The contact also stated driving at 5 MPH in a parking lot, an abnormal booming sound emanated from the passenger's side of the vehicle. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 4,558.

Coolant overflow reservoir leaks

When in REVERSE the passenger mirror dips to give a better view of the curb. Once the vehicle is taken out of REVERSE the mirror does not return to the original position. I have had the vehicle in the dealership and they say they cannot reproduce the error. I have brought it in with the mirror in the dipped position. I have shown them videos of the mirror as it dips and then as it fails to return to the original position.

The rear window defroster does not operate to normal standards on the rear windshield. For example, it took almost 30 minutes for the rear defroster to begin working from the time it was powered on. This was on a relatively warm day, with condensation on the back windshield. Rear visibility was affected on my drive. I do plan to have the dealer inspect since it's a brand new car, but have not yet. No warning lights, etc. Multiple complaints on Integra forum similar to this complaint.

The contact owns a 2024 Acura Integra. The contact stated that after pulling into a self-service car wash vacuum bay, the contact started drying the vehicle. The contact dried both the passenger-side front and rear doors, the trunk and the driver-side rear door. While drying the driver-side front door, the vehicle suddenly moved unintendedly about 15 ft. The contact grabbed the door frame and was eventually able to bring the vehicle to a stop, preventing a crash or injury. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was initially informed that a manufacturer field technician would need to inspect the vehicle; however, the contact was later informed that the manufacturer had sent instructions on how to service the vehicle, which the contact deemed unsatisfactory due to the safety risk. Additionally, the contact stated that the vehicle had previously rolled after being parked and turned off, with the parking brake engaged. There was no warning light illuminated. Additionally, the contact stated that the TPMS reading had failed to display, the collision mitigation braking system had engaged erroneously, and the windows had rolled up and down unintendedly. The contact also stated driving at 5 MPH in a parking lot, an abnormal booming sound emanated from the passenger's side of the vehicle. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 4,558.

When driving it’s as if the steering gets stuck. The vehicle will start to pull from the left to right as if bouncing from one side of the lane to the other. All lane keep assist and road departure features are turned off. Began around 2k miles and currently has 5500. Causing me to over correct and make jerky motions to keep in lane. Sometimes feels like it doesn’t want to correct at all. Noticing it at low and high speeds, constantly fighting a car that feels like it is in control.

Horrible sound coming from wheels even on smooth road surfaces at speeds higher than 50. Coulb be bearings. The sound has been increasing lately

On November 18th, 2023, while traveling on 880 Northbound the moonroof shattered all of a sudden without warning while I was driving at freeway speeds on the freeway.

My daughter was driving my car and another person coming the other direction turned into ongoing traffic causing the cars to tbone. My car front was crushed in with $9,000 worth of damage head on. My daughter hit her head on the steering wheel and suffered a concussion.