RoadVitals

2020 Acura MDX Sport Hybrid Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Dec 12, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 3, 2021

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2020 Acura MDX Sport Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

ElectricalEngineFuel system
Filed Dec 12, 2024

There is a recall on my 2020 Acura MDX and I have been going to the local Acura dealer to get the part for the last 6 months and every time I go they tell me they are still waiting for the part. Periodically, the vehicle lurches while I am driving causing a major back and forth tugging and jerking. This is very unsafe. I am demanding that Acura prioritizes my need to get this fixed. I do not know if the jerking of the vehicle is due to the recall, but regardless, Acura needs to do the right thing and send the part to the Acura dealership so I can get this fixed. No Acura dealer in my area says they have the part. I am on a "waiting list." My car last did this jerking motion on 12

NHTSA ID
11630480
Incident
Dec 10, 2024
Seat belts
Filed Oct 22, 2024

Middle row passenger seatbelt malfunctioning. Waiting on part on back order. Available for inspection until it gets replaced. Numerous occasions noticed the belt would lock when getting children out of car and didn’t think anything of it. Had to move middle row seat to get it to retract out of the lock position. Today my child got tangled in the seatbelt and he was trying to get out of car and it retracted and locked and kept getting tighter around his chest. I tried slacking the belt back to loosen it and it wouldn’t retract out and only got tighter. I eventually cut the belt as he couldn’t breathe and I was unable to loosen the belt. It has not been inspected yet by anyone as I’m waiting for the part to come in. No messages on car dashboard.

NHTSA ID
11621163
Incident
Oct 21, 2024
Fuel system
Filed Mar 18, 2024

NHTSA Recall Number 23V-858. Honda/Acura still have NOT fix my car supposedly due to they are short on the fuel pump part.

NHTSA ID
11578174
Incident
Mar 18, 2024
Driver assistanceFuel system
Filed Aug 21, 2023

When putting the vehicle in "Drive" it unexpectantly rapidly accelerated causing me to aggressively brake the vehicle. It's happened twice and could easily have crashed into surrounding property or pedestrians. I brought the vehicle to the Dealership but considering it is an intermittent problem they couldn't duplicate the situation. Acura said they have no record of anything like this happening. There were no electronic lights or indicators that warned me of a malfunction. The first occurrence was several months ago, and the latest occurrence happened two days ago

NHTSA ID
11539712
Incident
Aug 19, 2023
Fuel systemPowertrain (other)
Filed Jan 3, 2021

THE CAR DOES HAVE SMOOTH ACCELERATING FROM A STOP; IT FEELS AS IF ITS SEARCHING THROUGH GEARS. IN ADDITION, WHILE DRIVING A HUMMING NOISE IS PRESENT AS IF THE BATTERY OR ELECTRIC PARKING BAKE IS BEING ENGAGED OR DISENGAGED. THE CAR IDLES WHEN AT A COMPLETE STOP INSTEAD OF ENGAGING AUTO SHUT OFF FEATURE.

NHTSA ID
11386211
Incident
Nov 18, 2020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .