RoadVitals

2011 Acura MDX Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
70
Latest Sep 17, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Acura MDX, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine2936.3%
  • Electrical78.8%
  • Airbags67.5%
  • Driver assistance67.5%
  • Visibility33.8%
  • Body & structure33.8%
  • Fuel system33.8%
  • Exterior lighting33.8%
  • Suspension33.8%
  • Interior & seats22.5%
  • Seat belts22.5%
  • Brakes22.5%
  • Other / unspecified22.5%
  • Steering11.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

29
reports

From owner reports, verbatim

Check engine light continues to come on after repair, lack of power and transmission skip at times. Reverse light dark, unable to see at all.

NHTSA ID 11687765 · filed Sep 17, 2025

Unknown

NHTSA ID 11683178 · filed Aug 26, 2025
All 29 reports naming engine

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

8
reports

From owner reports, verbatim

Check engine light continues to come on after repair, lack of power and transmission skip at times. Reverse light dark, unable to see at all.

NHTSA ID 11687765 · filed Sep 17, 2025

The 2011 Acura MDX has a problem with the pistons in the engine which causes excessive oil consumption. This was subject of the matter of a class action suit described on the website entitled Acura Oil Consumption Settlement. This defect should be subject to recall and American Honda should be required to repair or replace this pistons.

NHTSA ID 11657296 · filed Apr 28, 2025
All 8 reports naming powertrain (other)

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

7
reports

From owner reports, verbatim

POWER WINDOWS AND SUNROOF STARED WORKING INTERMITTENTLY FOR A FEW DAYS AND THEN STOPPED WORKING ALL-TOGETHER. APPARENTLY, THERE IS A KNOWN ISSUE WITH WIRES BREAKING INSIDE DRIVER DOOR SUB-WIRE, ACURA PART NUMBER 32757-STX-A01. MY CAR ONLY HAS 101,768 MILES. I DID SOME RESEARCH ONLINE AND I SAW PEOPLE HAVING THE SAME ISSUE WITH THEIR ACURA MDX VEHICLES.

NHTSA ID 11278682 · filed Nov 7, 2019

ON THE AFTERNOON OF MAY 11, 2011 I PUSHED THE BUTTON TO CLOSE MY CAR TRUNK HATCH AND MY 13 Y/O DAUGHTER RAN INTO A SHARP EDGE OF THE HATCH CUTTING HER FRONT RIGHT EYE LASH. THERE IS A MANUFACTURER-BUILT SHARP EDGE THAT CAUSED THE CUT. SHOULD THE EDGE HADN'T BEEN IN THAT LOCATION, SHE WOULDN'T HAVE CUT HER EYE LID. WE IMMEDIATELY TOOK MY DAUGHTER TO THE HOSPITAL EMERGENCY ROOM TO STOP THE BLEEDING AND RESEAL HER EYE LID.

NHTSA ID 11207067 · filed May 12, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

6
reports

From owner reports, verbatim

The contact owns a 2011 Acura MDX. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the driver's side airbag needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 76,000. The VIN was unavailable.

NHTSA ID 11452053 · filed Feb 15, 2022

Car airbag system check light is on all times, garage ran diagnostic check airbag inflator malfunction

NHTSA ID 11439753 · filed Nov 8, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

6
reports

From owner reports, verbatim

COMING TO A STOP LIGHT AND TRYING TO STOP, THE CAR START ACCELERATING AND REACH OVER 6500RPM. I COULD NOT STOP AND PASSED THE STOP, MOVED THE GEAR ON NEUTRAL AND THE RPM MOVED HIGHER THE WHOLE CAR WAS SHAKING AND THOUGHT IS GOING TO EXPLODE I MOVED IT IN P AND TURNED THE KEY OFF. AFTER ONE MINUTE I DID START AND THE CAR WAS RUNNING GOOD. I AM SCARED NOT TO KILL SOMEONE. THE DEALER SAID; THEY ARE NOT AWARE OF ANY RECALL AND TO DRIVE AGAIN. IF HAPPENED AGAIN TO COME BACK TO THEM.!!! I AM AFRAID TO DRIVE THE CAR ANY MORE, PLEASE HELP.

NHTSA ID 10944106 · filed Jan 10, 2017

WHEN THE ACC IS ACTIVATED, THE DIGITAL SPEED INDICATOR IS 2-3 MPH OFF (FASTER) THAN THE NEEDLE SPEEDOMETER. I WENT TO SEVERAL ACURA DEALERS BUT THEY COULD NOT FIX IT. I WAS TOLD THAT IT IS WITHIN ACCEPTABLE MARGIN OF ERROR.

NHTSA ID 10722257 · filed May 29, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

My sunroof shattered and exploded While I was driving

NHTSA ID 11519157 · filed Apr 26, 2023

TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT STATED THAT THE SUN ROOF EXPLODED AND CAUSED THE GLASS TO FRACTURE. THE SLIDER WAS CLOSED, WHICH PREVENTED GLASS FROM ENTERING THE INSIDE OF THE VEHICLE AND INJURING THE CONTACT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT EACH DEALER ACTED INDEPENDENTLY; THEREFORE, IT WOULD BE AT THEIR DISCRETION TO REPLACE THE SUN ROOF GLASS. THE DEALER (MAC CHURCHILL ACURA, 3125 NE LOOP 820, FORT WORTH, TX 76137, 1-(817) 232-2872) ADVISED THE CONTACT TO CALL THE MANUFACTURER AND NOT TO REPLACE THE PART. THE MANUFACTURER EXPECTED THE CONTACT TO CALL SEVERAL DEALERS TO DETERMINE IF THEY WOULD REPLACE THE PART INSTEAD OF JUST REPLACING THE PART. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 94,225. *TT

NHTSA ID 11096555 · filed May 17, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

The hazard warning switch on my 2011 Acura MDX Technology & Entertainment Package VIN [XXX] sticks. It is due to a manufacturing defect and not because of normal wear and tear. That is a safety concern because when it is pressed and sticks, such as when giving the right of way to an emergency vehicle, or in bad weather, it not possible to make it unstuck while driving, and requires a screwdriver to pry it back to unstuck position, and if that option is not available then the stuck hazard switch will drain the battery when the vehicle is shut down. Please refer to enclosed Acura ServiceNews Article B15070C. On 8/9/2025, for my service at Hendrick Acura, I requested this known safety issue be fixed. I demonstrated by pressing the hazard switch that got stuck and required a screwdriver to unstick it. But the dealer unreasonably wanted me to pay $99 diagnostic fee to troubleshoot an obvious issue and even when I showed them the Acura ServiceNews Article B15070C. So, I was forced to confirm the issue indirectly myself. On 8/11/2025, I ordered a replacement hazard switch part number 33510-STX-A02 from another Acura dealer Contemporary Cars, for $37.02, per enclosed, even though it was a waste of my money. I swapped out the hazard switch and as expected it still got stuck. I have enclosed two pictures of my DIY diagnostic. I then searched for replacement dashboard center panel online from the Acura dealers, but I am unable to find any available. I then contacted Acura Client Relations on 8/25/2025, and they opened a Case # [XXX]. Kevin from Acura Client Relations called and stated that B15070C does not apply to my VIN. But I disagree because B15070C states for 'Affected Vehicles' - "2010-13 MDX (All trim levels except base." Hence, I am contacting NHTSA to ask Acura to cover my VIN as a saftey recall, and either provide me a replacement center panel that does not have the same manufacturing defect, or ask Hendrick Acura to replace it free of cost. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A

NHTSA ID 11686570 · filed Sep 11, 2025

ON THE AFTERNOON OF MAY 11, 2011 I PUSHED THE BUTTON TO CLOSE MY CAR TRUNK HATCH AND MY 13 Y/O DAUGHTER RAN INTO A SHARP EDGE OF THE HATCH CUTTING HER FRONT RIGHT EYE LASH. THERE IS A MANUFACTURER-BUILT SHARP EDGE THAT CAUSED THE CUT. SHOULD THE EDGE HADN'T BEEN IN THAT LOCATION, SHE WOULDN'T HAVE CUT HER EYE LID. WE IMMEDIATELY TOOK MY DAUGHTER TO THE HOSPITAL EMERGENCY ROOM TO STOP THE BLEEDING AND RESEAL HER EYE LID.

NHTSA ID 11207067 · filed May 12, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 38,000.

NHTSA ID 10609615 · filed Jul 10, 2014

I HAVE NOTICED THAT WHEN UNDER HEAVY ACCELERATION (SUCH AS PASSING A CAR) I TEND TO GET A STRONG INTAKE OF MY X'S OWN EXHAUST FUMES IN THE CABIN. *TR

NHTSA ID 10573292 · filed Mar 18, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

Check engine light continues to come on after repair, lack of power and transmission skip at times. Reverse light dark, unable to see at all.

NHTSA ID 11687765 · filed Sep 17, 2025

2011 Acura MDX Engine Oil Leak from Pan. Oil change and dip stick completely dry after 2 days. Many complaints of this common issue on 2011-2013 Acura MDX and no Recall. Reverse Lights not set properly When going in reverse it's remains dark and hard to see.

NHTSA ID 11647285 · filed Mar 10, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

I OWN TWO ACURA MDXS. 2009 SPORT AND 2011 ADVANCE. BOTH THESE VEHICLES ACTIVE DAMPER SYSTEMS HAVE FAILED MULTIPLE TIMES. ACURA OR AMERICAN HONDA KEEPS REPLACING THESE FAILED PARTS WITH THE SAME FAILED PART # 51606-STX-A59. THESE PARTS ARE FAILING PREMATURELY. WE SHOULD NOT BE REPLACING THESE PARTS AT 50,000 MILES. THIS IS A SUSPENSION PART AND A REAL SAFETY CONCERN. I HAVE REPLACED THESE ADS STRUTS NOW 5 TIMES ON MY 2009. 3 FRONTS AND 2 REARS. I RECENTLY HAD 2 STRUTS REPLACED ON MY 2011 MDX ADVANCE. I TAKE THE TIME NOW TO POINT OUT THIS MAJOR GLARING ISSUE SO THE NHTSA CAN LOOK INTO THIS MATTER FURTHER. PLEASE LOOK AT MDXER'S AND ACURAZINE COMPLAINTS ON THIS ISSUE. EVERY PERSON WHO OWNS THESE HIGHER PRICED MODELS IS HAVING THESE SAME ISSUES. MANY ARE DRIVING AROUND WITH THIS ISSUE NOT KNOWING. I DID FOR 20,000 MILES ON MY 2009 MDX NOT KNOWING WHY MY VEHICLE WAS MAKING CLUNKING NOISES AND HAD A SUSPENSION LIKE A TRUCK. PLEASE LOOK INTO THIS ISSUE. ACURA SOMETIMES COVERS THESE FAILED PARTS 100%, SOME 50%, BUT MOST THEY LET THE CUSTOMER PAY 100%. THE GLARING FACT IS THAT THESE ADS STRUTS SEEM TO FAIL JUST OUTSIDE THE VEHICLES WARRANTY. ACURA KNOWS THIS IS AN ISSUE, THEY EXTENDED THE WARRANTY ON THESE LONGER BECAUSE OF THIS ISSUE. I FEEL STRONGLY THAT THIS IS A MAJOR ISSUE AND THAT ALL ADS STRUTS SHOULD BE COVERED BY AMERICAN HONDA 100%. I URGE YOU TO LOOK INTO THIS ISSUE. I HAVE REPLACED 7 ADS STRUTS ,SO FAR, ON BOTH MY MDXS WHICH I STILL BOTH OWN. PLEASE I URGE YOU TO LOOK INTO THIS MAJOR ISSUE

NHTSA ID 11310728 · filed Feb 22, 2020

TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE ON NUMEROUS OCCASIONS. IN ADDITION, THE VEHICLE VIBRATED VIOLENTLY WHILE DRIVING BETWEEN SPEEDS OF 60-65 MPH OR HIGHER. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 52,000.

NHTSA ID 10819685 · filed Jan 12, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

Driver side seat functions stop working: - up and down (tilt) - forward and back Acura had no explanation for it and to just replace the seat (which is costly). At your earliest convenience please advise if this suffice for a recall.

NHTSA ID 11498621 · filed Dec 23, 2022

TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT STATED THAT THE SEATS WERE MADE WITH A DEFECTIVE LEATHER MATERIAL. AS A RESULT, A STRONG CHEMICAL ODOR WAS BEING RELEASED INTO THE VEHICLE. THE CONTACT SUFFERED FROM HEADACHES AND RASHES DUE TO THE ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ODOR WAS DUE TO THE VEHICLE BEING NEW. THE CONTACT WAS ALSO INFORMED THAT THE ODOR WOULD NO LONGER PERSIST AFTER A FEW WEEKS. THE FAILURE AND THE CURRENT MILEAGES WERE 500. THE VIN WAS UNAVAILABLE.

NHTSA ID 10409007 · filed Jun 27, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

I HAVE A 2011 ACURA MDX AND JUST RECENTLY MY AIRBAG SRS LIGHT HAS CAME ON WHEN I TURNED MY VEHICLE ON. I WAS TOLD BY THE ACURA DEALERSHIP THAT THIS WAS DUE TO A MALFUNCTIONING AIRBAG SENSOR. DUE TO THIS MALFUNCTION NONE OF MY AIRBAGS WILL DEPLOY IF I WERE TO GET INTO AN ACCIDENT. WHICH I THINK IS ABSOLUTELY INSANE. WHEN I TOOK IT TO THE DEALER THEY STATED IT WOULD COST OVER $1500 TO FIX IT. AS A SINGLE MOTHER I AM NOT ABLE TO AFFORD TO HAVE THIS ISSUE FIXED. I CALLED ACURA AND THE LADY I SPOKE TOO WAS VERY RUDE AND SAID THAT THERE WAS NOT ANY RECALLS REGARDING THIS ISSUE AND THAT ACURA WOULD NOT HELP WITH THE REPAIRS. MY CAR HAS NEVER BEEN IN AN ACCIDENT AND I ALWAYS MAINTAIN THE OIL, TIRES, MAINTENANCE ON THIS CAR. NO ONE SHOULD EVER HAVE TO WORRY ABOUT GETTING IN THE CAR WITH THEIR CHILDREN AND FEELING UNSAFE BECAUSE OF MALFUNCTION AIR BAG SENSOR OR COMPUTER. THE ACURA DEALERSHIP SHOULD BE HELD RESPONSIBLE FOR THIS MALFUNCTIONING SYSTEM.

NHTSA ID 11377082 · filed Nov 30, 2020

I WAS STOPPED AT A STOP LIGHT WHEN A PICK UP TRUCK HIT MY CAR FROM BEHIND. I WAS WEARING MY SEATBELT AND MY SEAT WAS POSITIONED AT AN APPROPRIATE DISTANCE FROM THE STEERING WHEEL. AFTER MY HEAD FIRST HIT THE HEADREST FROM THE INITIAL IMPACT, MY HEAD FLEW FORWARD AND HIT THE STEERING WHEEL. I HAD A BUMP ON MY FOREHEAD AND A HEADACHE AFTERWARD (FOLLOWED BY A BLACK EYE THE NEXT DAY). FORTUNATELY, A CAT SCAN CONFIRMED THAT MY INJURY WAS NOT SERIOUS. BECAUSE I WAS CONCERNED ABOUT WHETHER MY SEATBELT WAS WORKING OR NOT, I TOOK MY ACURA TO MY LOCAL ACURA DEALER TO HAVE THE SEATBELTS CHECKED. THEY TOLD ME THAT MY SEATBELTS WERE WORKING AS THEY SHOULD. I AM STILL CONCERNED, HOWEVER, ABOUT MY SEATBELT'S RELIABILITY IN A COLLISION. I CAN'T SAY WHETHER OR NOT MY SEATBELT LOCKED AT SOME POINT DURING MY ACCIDENT BECAUSE IT HAPPENED SO QUICKLY AND UNEXPECTEDLY THAT I, FRANKLY, DON'T REMEMBER. BUT I DO KNOW THAT IT DIDN'T KEEP ME FROM HITTING MY STEERING WHEEL. *TR

NHTSA ID 10471333 · filed Aug 17, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT ATTEMPTED TO PARK HER VEHICLE, BUT WHEN SHE DEPRESSED THE BRAKE PEDAL, THE VEHICLE ACCELERATED AND CRASHED INTO HER HOME. THE RPMS CONTINUED TO INCREASE UNTIL SHE ENGAGED THE EMERGENCY BRAKE AND TURNED THE VEHICLE OFF. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES BUT THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.

NHTSA ID 10525553 · filed Jul 18, 2013

ON AN UNOBSTRUCTED ROAD NO TRAFFIC IN FRONT THE VEHICLE WILL APPLY BRAKES, ACTIVATE SEAT BELT RESTRAINS AND SIGNAL THAT AN OBJECT IS IN FRONT WHEN THERE IS NOTHING. IT IS TRIGGERED BY ROAD REPAIRS STEEL PLATES. DEALER SERVICE WAS ABLE TO REPRODUCE BUT CLAIMS THIS IS NORMAL AS PER MFG TECHNICAL DEPARTMENT. THIS IS NOT OUR FIRST VEHICLE WITH COLLISION AVOIDANCE SYSTEM THE OTHER VEHICLE DOES NOT GETS THESE ERROR MESSAGES UNDER WET OR ICY/SNOW CONDITIONS THIS COULD BE VERY DANGEROUS. *TR

NHTSA ID 10479686 · filed Oct 10, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

I HAVE THE TECHNOLOGY PACKAGE WHICH INCLUDES A MONITOR ABOVE THE DASHBOARD FOR NAVIGATION AND REAR VIEW. THE REVERSE CAMERA FOR THIS VEHICLE DOES NOT PROVIDE ADEQUATE VISIBILITY AT NIGHT. I PREVIOUSLY OWNED A 2004 MDX AND THE REAR VIEW CAMERA WORKED WELL. OTHER CARS I'VE BEEN SEEN ALSO ALLOW THE DRIVER TO SEE CLEARLY THROUGH THE REVERSE CAMERA IN THE DARK. I'VE BEEN TO THE DEALER TWICE ON THIS MATTER AND HAVE BEEN TOLD THAT THIS IS THE WAY THE CAMERA WAS MANUFACTURED. I WAS TOLD THAT MANY OTHER OWNERS HAVE ALSO COMPLAINED. *TR

NHTSA ID 10452759 · filed Mar 23, 2012

I LEASE A 20111 ACURA SUV MDX VEHICLE FROM THE KAREN BRADLEY DEALERSHIP IN WOOD BRIDGE VIRGINIA ON THE 15 JULY 2011. AFTER PICKING UP THE VEHICLE, WHILE DRIVING ON MY WAY HOME I FELT VIBRATION IN THE STEERING WHEEL AND THE STEERING WHEEL FELT LOOSE. I CALLED THE SALES PERSON TO REPORT THE MATTER HE TOLD ME TO BRING THE VEHICLE IN THE NEXT DAY 16 JULY 2011 TEST DRIVE ANOTHER NEW MDX AND COMPARE IT TO MINE, I DID SO AND IT DID NOT HAVE ANY VIBRATION NOR WAS THE STEERING WHEEL LOOOSE. THE SERVICE PERSON CHECKED THE TIRE PRESSURE ON MY VEHICLE AND SAID THERE YOU GO IT IS GOOD/FIX NOW. THE PROBLEM WAS NOT FIXED. I CALLED THE SALES PERSON AGAIN TO INFORM HIM THAT THE PROBLEM WAS NOT FIXED HE SAID THAT IT WAS TOO LATE THE SERVICE SHOP IS CLOSED AND WILL NOT BE OPENED UNTIL MONDAY 18 JULY 2011. HE TOLD ME TO BRING THE VEHICLE IN ON THE 18 JULY 2011. I TOOK THE VEHICLE IN ON 18 JULY 2011 THEY DID THE REPAIR AND SAID IT IS FIXED UNFORTUNATELY THE PROBLEM WAS NOT FIXED. I TOOK THE VEHICLE IN ON 19 JULY 2011 THIS IS THE THIRD TIME THEY DID THE REPAIR AND SAID IT IS FIXED UNFORTUNATELY THE PROBLEM WAS NOT FIXED. THEY TOLD ME THEY NEED MORE TIME TO ASSESS THE VEHICLE AND DO THE REPAIR. THEY ASKED ME TO BRING THE VEHICLE IN ON 23 JULY 2011, THIS IS THE FOURTH TIME. THEY GAVE ME THE MOST DISGUSTING UNSAFE VEHICLE TO DRIVE AS A LOANER VEHICLE WHILE FIXING MY VEHICLE. THEY KEPT THE VEHICLE UNTIL THE 28 JULY 2011. ON THE 28 JULY 2011 THEY CALLED ME TO COME AND PICKED UP MY VEHICLE AND TOLD ME THAT THE PROBLEM WAS FIXED. THE PROBLEM IS NOT FIXED I MADE SEVERAL ATTEMPTS TO CONTACT THE SALES PERSON AND THE SERVICE PERSON; I ALSO SEND THE SALES PERSON SEVERAL TEXTS MESSAGES NEITHER OF THEM RETURNED MY CALL. MY FAMILY AND I ARE IN FEAR, TRAUMATIZED, AND AFRAID TO USE AND RIDE IN THIS VEHICLE THIS IS A SAFETY ISSUE AND I AM REQUESTING THAT THE VEHICLE BE EXCHANGE OR MY MONEY BACK. *TR

NHTSA ID 10423859 · filed Sep 6, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

I LEASE A 20111 ACURA SUV MDX VEHICLE FROM THE KAREN BRADLEY DEALERSHIP IN WOOD BRIDGE VIRGINIA ON THE 15 JULY 2011. AFTER PICKING UP THE VEHICLE, WHILE DRIVING ON MY WAY HOME I FELT VIBRATION IN THE STEERING WHEEL AND THE STEERING WHEEL FELT LOOSE. I CALLED THE SALES PERSON TO REPORT THE MATTER HE TOLD ME TO BRING THE VEHICLE IN THE NEXT DAY 16 JULY 2011 TEST DRIVE ANOTHER NEW MDX AND COMPARE IT TO MINE, I DID SO AND IT DID NOT HAVE ANY VIBRATION NOR WAS THE STEERING WHEEL LOOOSE. THE SERVICE PERSON CHECKED THE TIRE PRESSURE ON MY VEHICLE AND SAID THERE YOU GO IT IS GOOD/FIX NOW. THE PROBLEM WAS NOT FIXED. I CALLED THE SALES PERSON AGAIN TO INFORM HIM THAT THE PROBLEM WAS NOT FIXED HE SAID THAT IT WAS TOO LATE THE SERVICE SHOP IS CLOSED AND WILL NOT BE OPENED UNTIL MONDAY 18 JULY 2011. HE TOLD ME TO BRING THE VEHICLE IN ON THE 18 JULY 2011. I TOOK THE VEHICLE IN ON 18 JULY 2011 THEY DID THE REPAIR AND SAID IT IS FIXED UNFORTUNATELY THE PROBLEM WAS NOT FIXED. I TOOK THE VEHICLE IN ON 19 JULY 2011 THIS IS THE THIRD TIME THEY DID THE REPAIR AND SAID IT IS FIXED UNFORTUNATELY THE PROBLEM WAS NOT FIXED. THEY TOLD ME THEY NEED MORE TIME TO ASSESS THE VEHICLE AND DO THE REPAIR. THEY ASKED ME TO BRING THE VEHICLE IN ON 23 JULY 2011, THIS IS THE FOURTH TIME. THEY GAVE ME THE MOST DISGUSTING UNSAFE VEHICLE TO DRIVE AS A LOANER VEHICLE WHILE FIXING MY VEHICLE. THEY KEPT THE VEHICLE UNTIL THE 28 JULY 2011. ON THE 28 JULY 2011 THEY CALLED ME TO COME AND PICKED UP MY VEHICLE AND TOLD ME THAT THE PROBLEM WAS FIXED. THE PROBLEM IS NOT FIXED I MADE SEVERAL ATTEMPTS TO CONTACT THE SALES PERSON AND THE SERVICE PERSON; I ALSO SEND THE SALES PERSON SEVERAL TEXTS MESSAGES NEITHER OF THEM RETURNED MY CALL. MY FAMILY AND I ARE IN FEAR, TRAUMATIZED, AND AFRAID TO USE AND RIDE IN THIS VEHICLE THIS IS A SAFETY ISSUE AND I AM REQUESTING THAT THE VEHICLE BE EXCHANGE OR MY MONEY BACK. *TR

NHTSA ID 10423859 · filed Sep 6, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .