Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2019 Acura MDX submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
We just got into the vehicle and was driving down the road when the sunroof exploded. Nothing hit it and nobody was around us when it happened. I about went off the road. Didn't know what happened. Very scary that a sunroof can just explode on its own with nothing hitting it.
The contact owns a 2019 Acura MDX. The contact stated while driving or while the vehicle was parked, during inclement weather, there was water seeping through the sunroof of the vehicle. The floor in the front of the vehicle had been accumulating water. The vehicle was taken to a local dealer where it was repaired; however, the failure persisted. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
WHILE DRIVING MY 2019 MDX I NOTICED THAT THE BACK-UP CAMERA WAS ON REMAINING ON, AND I COULD SEE THE ROAD BEHIND BY VEHICLE. I PULLED OFF THE ROAD AND TURNED THE CAR OFF AND THEN RESTARTED THINKING THIS WOULD CORRECT THE PROBLEM; HOWEVER IT DID NOT CORRECT THE PROBLEM. I ALSO NOTICED THAT THE LIGHTS THAT INDICATE THAT I AM BACKING UP REMAIN ON EVEN WHEN THE CAR IS IN PARK. INSIDE OF THE VEHICLE, THE CLIMATE CONTROL ISN'T WORKING. THE CAR APPEARS TO BE "SAFE" TO DRIVE, WITH THE EXCEPTION OF THE DISTRACTION FROM THE BACKUP CAMERA REMAINING ON; AND, NOT BEING ABLE TO DEFROST/DEFOG THE WINDOWS OR WARM THE CAR. THE ACURA DEALER IN ARDMORE, PA WILL BE SERVICING THE CAR ON 02-10-2020.
TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS WAS EXTREMELY DISTORTED AND CAUSED NAUSEA. THE VEHICLE WAS TAKEN TO METRO ACURA (9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 626-6000) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED; HOWEVER, THE REPLACEMENT WINDSHIELD WAS WORSE OFF THAN THE ORIGINAL WINDSHIELD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *LN*JB
DISTORTED WINDSHIELD ON THE RIGHT PILLAR.
THE FRONT WINDSHIELD IS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE, PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS IS EXTREMELY DISTORTED AND CAUSES NAUSEA. THIS PORTION OF THE GLASS IS UNAVOIDABLE AS YOU NEED TO VIEW THE ENTIRE WINDSHIELD IN ORDER TO CHECK FOR PEDESTRIANS, VEHICLES, OR OTHER OBJECTS. IT APPEARS THIS IS A FLAW WITH MANY OF THE 2019 ACURA MDX'S AND SHOULD BE ADDRESSED APPROPRIATELY.
RECENTLY PURCHASED A NEW 2019 MDX AND THE FRONT WINDSHIELD IS SEVERELY DISTORTED. THIS IS OCCURRING ALONG A WIDE BAND NEAR THE FRONT PASSENGER AND DRIVER SIDE PILLARS. OBJECTS SUCH AS VEHICLES AND PEDESTRIANS APPEAR WAVY AND SEVERELY DISTORTED WHILE DRIVING. IT IS VERY EVIDENT WHEN TURNING OR AT BENDS IN ROADS THAT REQUIRE LOOKING ACROSS THE VEHICLE. IT ALSO CAUSES DIFFICULTIES WHILE AT AN INTERSECTION AND CHECKING FOR ONCOMING TRAFFIC. WHEN DRIVING AND LOOKING THROUGH THESE PORTIONS OF THE WINDSHIELD IT CAUSES BLURRED PERCEPTION, MOMENTARY DIZZINESS AND DISORIENTATION WHICH IS VERY UNSAFE.
I PURCHASED A 2019 ACURA MDX TWO DAYS AGO AND NOTICED TODAY THAT THERE IS OPTICAL DISTORTION ON FRONT WINDSHIELD. CLEARLY THE DISTORTIONS AFFECT MY VISIBILITY. THE OBJECTS THROUGH DISTORTED WINDSHIELD APPEAR BENT/CURVED. I FEEL DIZZINESS AND NAUSEA FROM THE OBJECT DISTORTIONS. I WOULDN'T PURCHASE THIS VEHICLE IF I KNEW MDX HAS THIS TYPE OF PROBLEM FOR LONG TIME. SAFETY IS MY TOP PRIORITY SINCE I HAVE THREE CHILDREN.
WINDSHIELD DISTORTION NEAR DRIVER AND PASSENGER FRONT PILLARS CAUSING OBJECTS TO BE PERCEIVED INCORRECTLY ALONG WITH MOMENTARY DISORIENTATION WHEN TRYING TO DETERMINE THE ACTUAL POSITION OF OBJECTS WHEN ROUNDING CURVES OR BENDS IN THE ROAD. MAJOR CONCERN IS FOR OBJECTS SUCH AS, OTHER VEHICLES, KIDS, ADULTS, ANIMALS NOT BEING PERCEIVED PROPERLY AND IN TIME TO AVOID A COLLISION.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .