2017 Acura RDX Driver assistance Problems

The contact owns a 2017 Acura RDX. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact's wife enabled the parking brake. The contact stated that at a later while, the vehicle independently accelerated. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that prior to the failure, the vehicle was repaired an unknown recall was associated with the turbocharger repair. The contact researched and discovered that the failure was a known failure with similar vehicles. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 143,500.

NHTSA ID

11734021

Incident

Apr 6, 2026

Mileage

143,500 mi

I am writing to report a concerning issue with my Acura RDX 2017, which I believe poses a significant safety risk and requires immediate attention from your organization. The problem I encountered while driving jeopardizes the safety of both myself and others on the road. About five days ago, while driving at approximately 20 mph, my vehicle began emitting loud, thunderous sounds, accompanied by intense vibrations that shook the entire car. Additionally, it seemed to struggle when shifting gears, particularly into second or third gear. Despite my careful and gradual acceleration, the car exhibited signs of a malfunction within its transmission system. Furthermore, at around 35 mph, the engine suddenly revved to over 3000 rpm, causing the vehicle to accelerate without any input from me. This acceleration occurred even though my foot was not on the gas pedal, making the car difficult to control and putting me at risk of colliding with other vehicles or objects. The unpredictability of these incidents is deeply alarming and could lead to serious accidents if not addressed promptly. I purchased this vehicle in December 2023 and have maintained it according to the manufacturer's recommendations. However, when I inquired about the timing belt at the dealership, I was assured that it had passed inspection. Despite this, the recent malfunctions suggest a more serious underlying issue that needs immediate attention. Crucially, there were no warning lights, messages, or other indications of a problem prior to these incidents, underscoring the sudden and unexpected nature of the issue. I urge the NHTSA to investigate this matter urgently and thoroughly. I request that you initiate a recall of affected vehicles and implement necessary repairs to address the identified defects. Swift action is essential to ensure the safety of all motorists who may be affected by this issue.

NHTSA ID

11579723

Incident

Mar 24, 2024

Part - Control Unit, Smart Power - Acura 38320-TX4-A31 has been diagnosed as defective causing major electrical issues. Dealer says it affects the safety features of the car yet they can't get a replacment part. Afraid to allow my wife to drive not knowing if the safety features we paid for actually work. Air bags? Electrical breakdown during operation? A simple search finds it is a common problem with Acura and Hondas of this time period.

NHTSA ID

11519097

Incident

Jan 10, 2023

While driving, all ADAS and Emmision System malfunctioned AND went offline (errors appear on main control panel and these features were no longer working). Fortunately, the car was otherwise still drivable without these features. It was brought to a local Acura dealer and they performed a software update which fixed the problem (at least so far after a week of driving).

NHTSA ID

11509543

Incident

Feb 24, 2023

Since we have had the car we have had multiple issues with the car jerking and shifting hard after driving in S mode then going to standard mode. Dealership told us the transmission is "sensitive" in our model year and if we go 1 mile overdue for a transmission fluid flush we will have shudder/jerking/ hard shifting. (we have changed the transmission fluid 1-2x since have had the car, which is within range of recommended). Last episode- battery was dead, jumpstarted and car jerking at low speeds to the point I did not drive it and had it told. We were also told their was a short in the circuit board that controlled acuralink and what charged the battery. Jerking transmission related per dealership. lastly the sound for the blind spot monitoring is intermittently not working.

NHTSA ID

11499553

Incident

Dec 28, 2022

While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly

NHTSA ID

11445858

Incident

Dec 6, 2021

WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.

NHTSA ID

11396930

Incident

Feb 2, 2021

Mileage

6,700 mi

TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER. THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR LESS THAN ONE MINUTE BEFORE THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO SCHALLER ACURA (345 CENTER ST, MANCHESTER, CT 06040, (860) 647-7077) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT STATED THE FAILURE REOCCURRED AT 35-40 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 37,800.

NHTSA ID

11365183

Incident

Sep 1, 2020

Mileage

37,800 mi

TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

NHTSA ID

11329513

Incident

Dec 15, 2019

Mileage

22,000 mi

DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.

NHTSA ID

11257617

Incident

Sep 24, 2019

I WAS DRIVING ON A HIGHWAY WITH THE AUTOMATIC CRUISE CONTROL (ACC) ENABLED AND SET AT 68 MPH. WITHOUT TOUCHING THE PEDAL OR CONTROLS, THE CRUISE SPEED SETTING SUDDENLY JUMPED TO 90 MPH AND MY CAR RAPIDLY ACCELERATED TO REACH THAT SPEED. FORTUNATELY, THERE WAS NO ONE IN FRONT OF ME AND I WAS ABLE TO TAKE CONTROL OF THE CAR AND DISABLE CRUISE CONTROL.

NHTSA ID

11240464

Incident

Jul 28, 2019

Mileage

31,400 mi

TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT WITH THE WORD "MAIN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO CHAPMAN ACURA (4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. *TT CONSUMER STATED BRAKES DID NOT WORK, CAR ONLY STOPPED WHEN CONSUMER RAN OVER CURB- UP A HILL AND HIT SOME BOULDERS 1 HAVE NEVER USED CRUISE CONTROL - CAR WOULD NOT STOP IN REVERSE OR GOING FORWARD REPAIR DAMAGES $1,105.62. HAPPENED AGAIN IN 6/17/18 UPDATED 9/26/18*JB

NHTSA ID

11102817

Incident

Jun 14, 2018

Mileage

20,000 mi

9,249 MILES ON A 2017 ACURA RDX. CHECK ENGINE LIGHT CAME ON WHILE IN MOTION ON A HIGHWAY AT APPROXIMATELY 65 MPH WITH NOTABLE LOSS OF POWER (ONCE STOPPED IT TOOK A FULL 30 SECONDS TO GET TO 15 MPH). LET CAR SIT FOR 2 HOURS AS MANUAL STATED. ONCE RESTARTED AND DRIVEN FOR APPROXIMATELY 20 FEET ALL LIGHTS ON DASHBOARD WHERE FLASHING AND AGAIN VIRTUALLY NO POWER. VEHICLE WAS TOWED TO THE DEALERSHIP. TECH PERFORMED HDS SCAN AND RETRIEVED ERROR CODES: P0304, P0 05, AND P0306...4/5/6. DEALERSHIP CLAIMS WAS ALL DUE TO NEEDING A SOFTWARE UPDATE. OF WHICH I NEVER WOULD HAVE BEEN AWARE OF UNLESS I EXPERIENCED THIS SCARY LOSS OF POWER ON THE HIGHWAY. THEY HAD NO SORT OF ALERT OUT THAT THE NEW MODELS ARE IN NEED OF A SOFTWARE UPDATE. DANGEROUS AND DO NOT FEEL SAFE DRIVING THIS CAR ANY LONGER.

NHTSA ID

11000156

Incident

Jun 19, 2017

Mileage

9,249 mi

TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE COLLISION AVOIDANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

NHTSA ID

10954547

Incident

Nov 1, 2016

Mileage

2,000 mi