Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2012 Acura TL submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM FAILS AND THE CAR IS NEAR TO IMPOSSIBLE TO STEER WHEN DRIVING DUE TO THE SYSTEM FAILING. DIFFICULT RESISTANCE IS EXPERIENCED IN MOTION ON CITY STREETS, HIGHWAYS AND BEING STATIONARY.
WHEN I WAS STOPPED AT A STOP SIGN AWAITING A BREAK TO ENTER INTO HEAVY TRAFFIC I SAW A GAP AND PRESSED THE GAS PEDAL BUT THE ENGINE DID NOT RESPOND. I GENTLY PRESSED UNTIL IT WAS ABOUT 1/4 DOWN AND STILL NOTHING HAPPENED. I THEN GENTLY PRESSED IT A LITTLE MORE AND THE CAR BOLTED FORWARD AT A DANGEROUS SPEED DIRECTLY INTO TRAFFIC WHICH COULD HAVE ALMOST KILLED ME. THIS WAS JUST ONE SITUATION, THERE ARE MANY OTHERS. THIS PROBLEM DOESN'T HAPPEN ON A PREDICTABLE BASIS AND CANNOT BE DUPLICATED WHEN DESIRED. THIS HAS HAPPED DOZENS OF TIMES OVER THE YEARS. I HAVE TAKEN IT TO THE DEALERSHIP WHILE IT WAS UNDER WARRANTY AND THEY SAID THAT THEY COULD NOT DUPLICATE THE SITUATION THEREFORE CANNOT DO ANYTHING ABOUT IT. I SPOKE TO SOMEONE THERE AND HE SAID THAT HE HAS HAD THE SAME PROBLEM WITH ONE OF THEIR FLEET VEHICLES AND HAD TO REPLACE THE APP ( ACCELERATOR PEDAL POSITION SENSOR) 2 TIMES FOR THE SAME PROBLEM. I PRESENTED THE PROBLEM TO THE DEALERSHIP SHORTLY AFTER BUYING THE CAR AND A COUPLE TIME AFTERWARDS OVER TIME TO GET THE SAME COMMENT THAT THEY COULD NOT DUPLICATE IT. LATELY IT HAS BECOME WORSE. Q#1 WHAT LAW COVERS A SITUATION WHEN AN OWNER PRESENTS THE SAME PROBLEM TO A DEALERSHIP DURING THE WARRANTY COVERAGE PERIOD AND IT IS DOCUMENTED AND AFTER THE WARRANTY EXPIRES - IS IT STILL COVERED UNDER MFG EXPENSE? BASICALLY, IF A CAR IS TAKEN IN FOR A PROBLEM UNDER THE WARRANTY PERIOD AND THE SAME PROBLEM EXISTS AFTER THE WARRANTY EXPIRES IS IT STILL COVERED. IN MY OPINION I BELIEVE THAT THEY DENIED THAT THE PROBLEM EXISTED BECAUSE THIS WOULD PROVOKE A MASSIVE RECALL THAT THEY DIDN'T WANT TO PAY FOR. WHAT OPTIONS DO I HAVE TO MAKE THEM ACKNOWLEDGE THE PROBLEM AND REPAIR IT AT THEIR EXPENSE. Q#2 WHAT CAN I DO AT THIS STAGE? Q#3 WHAT CAN YOU DO AT THIS STAGE TO ENFORCE THIS?
TAKATA RECALL. AFTER TAKING MY CAR IN TO THE ACURA OF ORANGE PARK FL TO HAVE AIRBAG SYSTEM CHECKED RELATED TO THE RECALL THE REPAIR WAS MADE AND A WEEK LATER THE INDICATOR LIGHT CAME ON AGAIN. I CALLED THE DEALERSHIP TO ADVISE AND WAS TOLD TO BRING IT BACK WHICH I DID AND WAS TOLD THE RECALL REPAIR WAS MADE. HOWEVER, THE SWITCH IS FAULTY AND NEEDED TO BE REPLACED FOR A COST. I THEN CALLED THE CORPORATE OFFICE AND WAS TOLD TO RETURN IT AT WHICH TIME I WAS TOLD THAT ISN'T COVERED IN THE RECALL. NOW I DON'T KNOW IF THE AIRBAG SYSTEM INDICATOR IS ACCURATE OR NOT BECAUSE THE LIGHT COMES ON AND OFF DAILY AS I DRIVE.
TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE DRIVING 65 MPH THE ACCELERATOR PEDAL FAILED AND THE VEHICLE HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 02/21/17*LJ THE CONSUMER STATED DURING ACCELERATION, THE VEHICLE WOULD HESITATE AND JERK. LESS THAN FIVE MINUTES IN ACCESSORY MODE, THE BATTERY WOULD DIE. UPDATED 02/23/17.*JB
TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE THE ACCELERATOR PEDAL WAS GRADUALLY DEPRESSED, THE VEHICLE HESITATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,700.
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER EXPERIENCED A HESITATION OR LAG WHEN TRYING TO ACCELERATE AT LOW SPEEDS AND THEN THE VEHICLE WOULD SURGED FORWARD IN A VIOLENT MANNER. THE CONSUMER STATED IT OCCURRED MORE OFTEN AT SPEEDS BETWEEN 8 TO 17 MPH. *JB
VEHICLE HAVE A VIBRATION ON A GAS PEDAL AND STEERING WHEEL OVER 70MPH. IT DID NOT GO AWAY AFTER REBALANCING. I PURCHASED A SET OF AFTERMARKET WHEELS, VIBRATION STILL THERE. DEALER WON'T FIX. *TR
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THE FAILURE OCCURS INTERMITTENTLY AND AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 700.
TURNED CORNER IN LARGE CENTER CITY AND HIT A CONSTRUCTION LARGE POT HOLE AND/OR OBSTRUCTION ON THE LEFT REAR. AFTER COMPLETING TURN ONTO A NARROW ONE-WAY STREET ACCELERATION INCREASED, BRAKES DID NOT WORK, ENGINE COULD NOT BE TURNED OFF, GEARS COULD NOT MOVE. AFTER GOING THROUGH TWO MAJOR INTERSECTIONS WITHOUT ACCIDENT I KEPT PULLING ON THE EMERGENCY BRAKE. THE CAR SLOWLY STOPPED AND WAS THEN PERFECTLY NORMAL. COULD USE THE BRAKES, SHIFT, ETC. I PARKED OVERNIGHT IN A GARAGE. HAD THE CAR TOWED TO DEALER THE NEXT DAY (7/21/12), WHERE IT IS STILL UNRESOLVED. DEALER SAID CAR IS OK, BUT IS NOW BEING ANALYZED BY ACURA CORPORATE ENGINEERS. I HAD THREE OTHER PEOPLE WHO WERE IN THE CAR AT THE TIME, INCLUDING MY WIFE, WHO WILL NOT EVER GO INTO THIS CAR. THE CAR WAS ONLY 10 DAYS AFTER PURCHASING. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .