Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2019 Acura TLX submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2019 Acura TLX. The contact stated that while driving on the highway, the vehicle intermittently started to accelerate slowly and then it unexpectedly surges forward. The dealer was contacted regarding the issue but the vehicle was not diagnosed or repaired. The failure mileage was unavailable.
The contact owned a 2019 Acura TLX. The contact stated that while pulling into a detached garage at 3-5 MPH, the vehicle suddenly accelerated through the wall and was hanging out 2/3 of the way. The contact sustained injuries to his head, and medical attention was not provided. The air bag deployed as designed. There were no warning lights illuminated. There was no reported fire. A police report was filed. The building inspector and fire department were on the scene. The vehicle was towed to a tow lot by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 14,500. The vehicle was deemed a total loss.
Internal failure of front facing camera. This has caused issues with the auto braking abd lane assist. My mechanic recreated the issue and tried to clear the codes but said camera needs replacing. Acura should recall this or compensate people, it is over $1500. Car is only 6 years old
Well, today November 3 , car have 70900 miles, few weeks ago Acura do a replacements, recall fuel, problems, today warning , engine and ( P ) Brake system came on , and i look in the forum of this type of issues with Acuras and some many diferents opinions. To many complaint about this problems with Acura. I am worry that driving the car with this issues ruins the car. But its the only transportation that i have. Thanks
Im not sure what fails but the car wont start after coming to a stop with the auto off function and almost caused an accident because when the light turned green i couldnt take off because the car didnt start up and the car behind me almost hit me. It has happened other times at stop signs and any other stop ive made. I have to press the button my self to start up again. I havent had it inspected because i havent had any time. There are no warning lights on
The contact owns a 2019 Acura TLX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the back-over prevention camera was independently enabled. In addition, the vehicle stalled, and the vehicle lost motive power. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle was taken to several different dealers over a dozen times, however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer had an electrical technician to inspect the vehicle; however, the failure was not duplicated. The failure mileage was approximately 2,000.
The contact owns a 2019 Acura TLX. The contact stated that the auto START/STOP system was inoperable, and the vehicle was repaired under TSB Number: 22-008. Additionally, the contact stated while driving at various speeds, the Lane Keeping Assist System (LKAS) was intermittently inoperable. The contact stated that on the occasions that the LKAS was operable while driving, the lane keeping assist caused the steering wheel to jerk and pull the vehicle into another lane. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that the Collision Mitigation Braking System (CMBS) engaged while there was no other vehicle nearby. The contact stated while driving 70 MPH, the vehicle sputtered, jerked, decelerated, and significantly pulled towards side of the road. The contact was able to safely pull to the side of the road. The messages "Road Departure Mitigation Problem", "Lane Keeping Assist problem", "Collision Mitigation Braking System Problem" and other unknown messages were displayed. The vehicle was taken to the dealer, where the contact was informed that the Forward Collision Avoidance camera had failed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 45,000.
2019 Acura TLX 28k miles - was slowing pulling into a parking spot in a parking garage downtown San Diego. Suddenly the car had no brakes while pressing the brake pedal to the floor with no resistance from the brakes, the car start revving hard and accelerating very fast. I stopped by hitting a brick barrier. Steering wheel and knee airbags deployed. Fortunately I arrived at work early that day and did not hit anyone or any other cars. Our Insurance company USAA said they can not repair the car. The automatic emergency equipment did not kick in either. Acura was advised of the issue case number [XXX]. Fortunately my injuries were minor cuts and bruising but if this incident had happened somewhere else it could have resulted in loss of life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I WAS DRIVING ON A RESIDENTIAL STREET APPROX. 10 MPH AND TURNED INTO A DRIVEWAY. THERE WAS ANOTHER VEHICLE PARKED AHEAD. I STOPPED HARD ON MY BRAKES BUT MY CAR DIDN'T STOP AND HIT THE PARKED CAR. AS IT HAPPENED SO QUICKLY, I MUST HAVE TURNED THE STEERING WHEEL, CONTINUED TO PRESS ON THE BRAKES BUT ENDED UP ALSO HITTING A BUILDING.
I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED, BUT DOES NOT DEFEND THE LOGIC OF THAT DESIGN. I CAN NOT BELIEVE THAT THIS HAS NOT CAUSED SERIOUS SITUATIONS AND ACCIDENTS.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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