2011 Acura TSX Owner Complaints

The contact owns a 2011 Acura TSX. The contact received notification of NHTSA Campaign Number: 18V661000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to contact the dealer; however, the contact was unable to speak with a representative. The manufacturer was contacted; however, the contact was only able to reach an automated system that stated there was no recall. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11675544

Incident

Sep 27, 2018

Power steering system malfunction. Warning light went on with no other warning and rendered vehicle undrivable due to no steering function

NHTSA ID

11634468

Incident

Dec 30, 2024

VSA MODULATOR failed, breaks suddenly goes all the way down will not stop, this is suddenly happened while on the road.

NHTSA ID

11623281

Incident

Apr 17, 2024

While driving on highway driver side windshield trim panel flew off into traffic causing a car to swerve at highway speed. Included with the genuine Acura replacement part (# 73162-tl2-305zd) was service bulletin # 09-030 which states that the glue needs to be replaced. I talked to Acura of Wappingers service and parts department and Acura of America regarding this issue. All parties denied replacing the glue on the clips. Some of the clips are very out of place due to what I believe is the glue softening in the sun. I truly believe this is a safety hazard because of the potential of this panel hits a pedestrian or car and creating an accident with potential injury or death. Car has been in 0 accidents. Thank you in advance for your attention to this matter.

NHTSA ID

11426993

Incident

Apr 1, 2020

While driving my 2011 Acura TSX wagon on 10 July 2021, the power steering failure indicator light came on while crossing a bridge and my power steering immediately failed. After the vehicle was towed home, I searched the manual and found there is no power steering reservoir to check for fluid. So I researched YouTube and found that this power steering has been a major problem with this vehicle. This is extremely dangerous and as I was on a bridge the danger was even greater as I could not pull over. I managed to safely exit but could not pull into a parking lot as there was not enough distance to keep the vehicle moving and I was unable to turn the wheel while the vehicle was almost at a standstill. When I got the car home, I researched how to correct the problem. Since the manual was useless, I turned to YouTube and proceeded to check the fuse first. It was not blown. The steering control module needs to be replaced and the authorized dealership wants $1500 to $2000 to replace. My car has been well maintained and just turned 80,000 miles. This is a safety issue and could have put me in a very dangerous situation since I was unable to steer my vehicle! Please contact my husband as soon as possible about replacing the power steering module as I need the use of my car! You can reach him at [XXX] or email [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11424292

Incident

Jul 11, 2021

ABS/VSA WARNING LIGHT IN INSTRUMENT PANEL COMES ON AT START-UP, OTHER TIMES WHEN DRIVING, THEN DISAPPEARS ONLY TO COME BACK ON AGAIN AND LATER RE-APPEAR, DISAPPEARS, INTERMITTENTLY. DEALER HAS QUOTED $2,900 FOR ABS/VSA MODULE 57110-TL2-S21 TO WHICH I SAID NO WAY. DID QUICK SURVEY ON THE INTERNET AND FOUND THIS IS A FREQUENT PROBLEM ON THOSE VEHICLES, AND 2 OR 3 MODEL YEARS.. THINK NHTSA SHOULD LOOK INTO THIS AS IT'S SAFETY RELATED AND CAUSE ACCIDENTS AND, QUITE POSSIBLY, FATAL RESULTS.

NHTSA ID

11397919

Incident

Feb 25, 2021

Mileage

7,450 mi

7 F, CAR WAS PARKED OUTSIDE ALL NIGHT, STARTED CAR, WAITED A FEW MINUTES, BACKED OUT, BRAKES NORMAL, DRIVING FORWARD SLOWLY, BRAKES NORMAL, WAS GOING 30 APPROACHING STOP SIGN, WENT TO BRAKE, PEDAL WAS SOLID...NOTHING WAS UNDER THE PEDAL, BUT FELT LIKE THERE WAS A BRICK UNDER THE PEDAL. OBVIOUSLY I DIDN'T STOP, THANK GOODNESS NO CARS WERE ON THE ROAD. I SLOWED DOWN EVENTUALLY, THEN PUSHED EXTREMELY HARD ON THE PEDAL AND WAS ABLE TO BRAKE. THEN AFTER DRIVING VERY SLOWLY & TESTING HARD PEDAL, THE PEDAL ACTED NORMAL AFTER A FEW MINUTES. NORMAL PEDAL NOW. ON A SEPARATE PROBLEM, THE TRANSMISSION HAS BEEN DOWNSHIFTING ON ITS OWN, I'M DRIVING ALONG, AROUND 45 MPH OR SO, THE TRANSMISSION IS IN D, DASH LIGHT & SHIFTER IN D, THEN EVERY NOW & THEN THE TACH WHINES, THE TRANSMISSION DOWNSHIFTS & SHOWS A LOWER GEAR (LIKE 4 OR 2 OR 1) IN THE SMALL BLACK SQUARE ON THE RIGHT OF THE DASHBOARD GEAR INTERFACE. THE GEAR SHIFTER IS STILL IN D, BUT THE CAR IS IN A DIFFERENT GEAR. I SLOW DOWN, THEN SHIFT INTO N, THEN PUT BACK TO D, THEN IT DRIVES NORMAL AGAIN, WITH NOTHING IN THE SMALL BLACK SQUARE ON THE DASHBOARD (NEXT TO THE GEAR INDICATOR).

NHTSA ID

11395130

Incident

Feb 8, 2021

Mileage

119,000 mi

NO BRAKES OR VERY STIFF BRAKE PEDAL WHEN BELOW FREEZING UNTIL CAR WARMS UP. HAVE HAD BRAKE FLUID REPLACED AND BLED MULTIPLE TIMES AND PROBLEM NOT FIXED. HAPPENS EVERY TIME BELOW 25 DEGREES AND IS WORSE THE COLDER IT IS. *TR

NHTSA ID

11324058

Incident

Jan 1, 2020

Mileage

75,000 mi

TL* THE CONTACT OWNED A 2011 ACURA TSX. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AT HIS RESIDENCE, A POPPING NOISE WAS HEARD AS THE CONTACT WENT TO INVESTIGATE HE FOUND THE VEHICLE ON FIRE. THE CONTACT STATED THAT IT MAY HAVE BEEN AN ELECTRIC PROBLEM. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. NO FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED BEFORE THE INCIDENT. THE VEHICLE HAS NOT BEEN TAKEN TO LOCAL DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT STATED THAT THE VEHICLE WAS A TOTAL LOSS AND THE VEHICLE WAS STILL AT HIS RESIDENCE. THE MANUFACTURER HAS NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *LN*JB

NHTSA ID

11316660

Incident

Mar 4, 2020

Mileage

50,000 mi

ON 11/19/19 MY CAR WAS PARKED AT A GROCERY STORE. WHEN I GOT IN TO START IT I GOT A FLASHING MESSAGE REGARDING THE ELECTRIC POWER STEERING: 51. I COULDN'T REALLY MOVE THE STEERING WHEEL AND THANKFULLY I WAS NOT DRIVING. I HAD TO HAD THE CAR TOWED HOME. UPON LOOKING INTO THIS I CAN SEE THIS HAS HAPPENED TO A LOT OF PEOPLE. THE SAME YEAR, MAKE AND MODEL WITHIN THE SAME MILEAGE RANGE AS ME. I HAVE A 2011 ACURA TSX WITH 75,000 MILES. THERE IS NO REASON THIS SHOULD BE HAPPENING, I HAVE HAD EVERY REQUIRED MAINTENANCE. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. ACURA NEEDS TO DO THE RIGHT THING AND RECALL THIS SO THEY CAN FIX IT. WHY WOULD ANYONE OWING THIS CAR EVER BUY ANOTHER ACURA KNOWING THAT WITH NO FAULT OF THEIR OWN THIS CAN HAPPEN TO THEM. NEEDLESS TO SAY I HAVE AN APPOINTMENT ON 01/02/2020. THE DEALERSHIP SAID THERE IS A "BULLETIN" REGARDING THIS ISSUE. THEY ARE CLEARLY AWARE OF THIS PROBLEM.

NHTSA ID

11291072

Incident

Nov 19, 2019

Mileage

75,000 mi

VEHICLE IS EXPERIENCING A HIGH OIL CONSUMPTION ISSUE. EVERY 1000 MILES IT'S REQUIRED ONE QUART OF OIL TO BE ADDED TO THE OIL FILLER. ACURA HAS A WARRANTY EXTENSION FOR THIS KNOW ISSUE TO 8 YEARS OR 125,000 MILES FROM THE ORIGINAL DATE OF SERVICE, WHICHEVER COMES FIRST. MY VEHICLE WAS NOTICED TO HAVE THIS PROBLEM AT 83,000 MILES AND JUST UNDER 9 YEARS OF SERVICE. ACURA CUSTOMER RELATIONS WAS CONTACTED BUT REFUSED TO SERVICE MY VEHICLE DUE TO LACK OF SERVICE AT THEIR DEALERSHIP EVEN THOUGH I HAVE RECORDS OF MAKING MY SYNTHETIC OIL CHANGES AND OTHER REPAIRS AT AN INDEPENDENT MECHANIC SHOP.

NHTSA ID

11252145

Incident

Aug 29, 2019

Mileage

83,000 mi

GOT MY EPS SYSTEM REPLACED ABOUT 1 YEARS AGO PAID 1300 TO FIX NOW IT SEEMS TO BE A KNOWN ISSUE RECENTLY MY STEERING GETS HARD SOME DAYS AND OTHER DAYS ITS SMOOTH DONT KNOW WHAT TO DO I CANT AFFORD ANOTHER 1300 FOR SOMETHING THAT IS KNOW TO BE FAILING

NHTSA ID

11242378

Incident

May 3, 2018

Mileage

98,000 mi

STEERING SYSTEM FAILS INTERMITTENTLY. EPS WARNING LIGHT COMES ON AND THE CAR BECOMES UNCONTROLLABLE IN THE HIGHWAY AND VERY HARD TO MANEUVER IN THE PARKING LOT. THIS IS EXTREMELY SCARY SITUATION. I WAS GLAD I WAS ABLE TO EXIT THE FREEWAY AND STOP THE CAR AT A SAFE LOCATION. ELECTRONIC POWER STEERING MODULE (EPS) IS FAILING.

NHTSA ID

11241037

Incident

Jul 30, 2019

Mileage

105,000 mi

TL* THE CONTACT OWNS A 2011 ACURA TSX. WHILE DRIVING APPROXIMATELY 67 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT AN APPOINTMENT WAS PENDING WITH HENDRICK ACURA (LOCATED AT 6824 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (980) 242-5667). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. PIIR=Y.

NHTSA ID

11230037

Incident

Jul 7, 2019

Mileage

79,000 mi

I HAVE A 2011 ACURA TSX. THE ELECTRONIC POWER STEERING KEEPS MALFUNCTIONING WHILE DRIVING IN MOVING TRAFFIC. IT APPEARS THE ELECTRIC POWER STEERING (EPS) MODULE IS MALFUNCTIONING. THIS IS A KNOWN PROBLEM WITH THIS MODEL ACURA. ACURA IS WELL AWARE OF THIS ISSUE, YET HAS DONE NOTHING TO REMEDY THIS SAFETY ISSUE. THERE ARE HUNDREDS (IF NOT THOUSANDS) OF COMPLAINTS ABOUT THE EPS. ACURA STILL HAS NOT ISSUED A RECALL. THIS IS A SERIOUS (AND DANGEROUS) PROBLEM. THE STEERING CAN JUST WORKING WITHOUT NOTICE AT HIGHWAY SPEEDS MAKING THE CAR UNCONTROLLABLE. WILL IT COST SOMEONE'S LIFE BEFORE ACURA ISSUES A RECALL FOR THIS KNOWN PROBLEM WITH THEIR VEHICLE? IF ACURA DOES NOT FIX THIS PROBLEM, SOMEONE WILL GET KILLED DRIVING THEIR ACURA, AND BY THEN IT WILL BE TOO LATE.

NHTSA ID

11193770

Incident

Apr 3, 2019

Mileage

79,000 mi

POWER STEERING COMPLETELY WENT OUT WHILE DRIVING. STEERING WHEEL WON'T TURN AT ALL. LIGHT GOING OFF ABOUT POWER STEERING MALFUNCTION.

NHTSA ID

11192580

Incident

Mar 30, 2019

Mileage

82,000 mi

WHILE DRIVING AT APPROXIMATELY 45 MPH MY POWER STEERING ABRUPTLY FAILED. THE "CHECK POWER STEERING" INDICATOR CAME ON. THE STEERING WHEEL IMMEDIATELY LOCKED UP. I WAS ABLE TO GET THE CAR INTO A NEARBY STORE PARKING LOT BUT STEERING ABILITY WAS ALMOST NONEXISTENT. I HAD THE CAR TOWED TO MY ACURA DEALER WHO LOOKED AT THE CAR AND TOLD ME THE ELECTRONIC POWER STEERING COMPONENT HAD FAILED AND WOULD NEED TO BE REPLACED. I RESEARCHED THIS ONLINE AND FOUND THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MAKE AND MODEL. THE UNIT WAS REPLACED AT A COST OF $1,500. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE INVESTIGATED AS ACURA/HONDA HAS NOT ADDRESSED THIS AT ALL.

NHTSA ID

11174759

Incident

Feb 2, 2019

Mileage

84,500 mi

WHILE DRIVING AND ALMOST ENDING UP IN A ACCIDENT TO WHERE I COULD INJURY MYSELF OR SOMEONE ELSE MY CAR IMMEDIATELY SAID CHECK POWER STEERING AND THE STEERING WHEEL LOCKED AS WELL THEN THE DEALERSHIP CHARGERS 1500.00 JUST NOT SAFE AND OVER PRICED REPAIR TO SOMETHING THAT GIVES YOU KNOW WARNING.

NHTSA ID

11156029

Incident

Dec 2, 2018

Mileage

193,123 mi

CHECK POWER STEERING SYSTEM WARNING LIGHT CAME ON AFTER BEING PARKED FOR 9 HOURS IN A PARKING DECK AT WORK. AS I WAS GETTING OFF WORK I PLACED MY KEY IN THE IGNITION AND THAT'S WHEN THE LIGHT APPEARED. I TOOK THE KEY OUT AND LET THE CAR SIT FOR A WHILE ABOUT 20 MINUTES AND STARTED THE CAR AGAIN,BUT IT DID THE SAME THING.

NHTSA ID

11131851

Incident

Sep 26, 2018

Mileage

118,000 mi

MY "CHECK POWER STEERING" LIGHT CAME ON WHILE MY CAR WAS MOVING 5MPH THROUGH A PARKING GARAGE. INSTANTLY MY WHEEL BECAME VERY HARD TO MOVE. AFTER PARKING AND TURNING THE CAR OFF/ON THE PROBLEM RESOLVED ITSELF. 5 DAYS LATER I WAS TRAVELING DOWN A RESIDENTIAL ROAD THE EPS FAILED AGAIN. THE DEALERSHIP QUOTED ME $2000 IN REPAIRS, AND ACURA SAID THERE WAS NO WARRANTY OR CAMPAIGN COVERAGE FOR THE COSTS. BETWEEN THE 2011 AND 2012 MODEL YEARS THERE ARE 60+ COMPLAINTS FOR LOW MILEAGE FAILURE OF EPS WHILE DRIVING. THIS PROBLEM SHOULD BE SUBJECT TO INVESTIGATION AND SAFETY RECALL.

NHTSA ID

11115170

Incident

Jul 30, 2018

Mileage

55,600 mi

WHEN STOPPED AT TRAFFIC LIGHT, POWER STEERING WARNING LIGHTS CAME ON. CAR DID NOT HAVE POWER STEERING. TURNED CAR OFF AND THEN BACK ON. WARNED LIGHTS CAME BACK ON AND NOT POWER STEERING. TURNED CAR OFF FOR APPROXIMATELY 3 TO 4 MINUTES, WARNING LIGHTS DID NOT COME BACK ON AND POWER STEERING SEEMED TO BE WORKING. PULLED CAR INTO PARKING LOT AND DROVE AROUND PARKING LOT FOR SEVERAL MINUTES. POWER STEERING WORKING AND NOT WARNING LIGHTS ON. PULLED BACK ON MAIN ROAD (9:30 P.M.) AND WHEN REACHED APPROXIMATELY 25 MPH, WARNING LIGHTS CAME BACK AND NOT POWER STEERING IN CAR. PULL OVER AND HAD CAR TOWED IN FOR SERVICE.

NHTSA ID

11113514

Incident

Jul 17, 2018

Mileage

100,700 mi

TL* THE CONTACT OWNS A 2011 ACURA TSX. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT CALLED ACURA OF HONOLULU AT 808-829-3073 (3251 N NIMITZ HWY, HONOLULU, HI 96819), BUT THERE WAS NO RESPONSE OR RETURN CALL FROM THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

NHTSA ID

11109692

Incident

Jul 3, 2018

Mileage

67,000 mi

I AM INSTALLING A THIRD EPS MODULE AND THEY KEEP FAILING. ACURA NEEDS TO INITIATE A RECALL FOR THE POWER STEERING ISSUE. THERE ARE SOME MANY PEOPLE HAVING THIS SAME ISSUE.

NHTSA ID

11102724

Incident

Jun 19, 2018

Mileage

81,000 mi

I HAD RETURNED HOME FROM VISITING MY DAUGHTER, AND PARKED MY CAR IN MY DRIVEWAY. THIRTY MINUTES LATER I RETURNED TO MY CAR TO DRIVE IT TO TOWN AND THE POWER STEERING INDICATOR WAS LIT UP. I HAD LOST POWER STEERING. CAR IS SEVEN YEARS OLD WITH 100K MILES. I TOOK IT TO HONDA DEALER SINCE WE DON'T HAVE AN ACURA DEALER. THEY QUOTED ME 3K TO REPAIR. I SAID THAT WAS UNACCEPTABLE. SHORT OF REPLACING THE ENGINE IN A CAR, NO REPAIR SHOULD COST THAT. I BOUGHT ACURA BECAUSE I THOUGHT THEY WERE RELIABLE. THIS IS RIDICULOUS. SERVICE PERSON SUGGESTED I TRADE IT IN INSTEAD OF PUTTING THAT MUCH INTO IT. ARE YOU KIDDING ME!! SO, I GUESS I WILL BE DRIVING WITHOUT POWER STEERING.

NHTSA ID

11101246

Incident

Jun 5, 2018

Mileage

107,000 mi

STEERING WHEEL CLICKS WHEN I TURN AND WHEN I START MY CAR UP AFTER LETTING IT SIT FOR A COUPLE OF HOURS, IT MAKES A RATTLE SOUND IN THE ENGINE. THE RATTLE SOUND IS THE SOUND A ENGINE MAKE WHEN THE OIL IS LOW OR NOT GETTING TO THE PISTONS.

NHTSA ID

11083735

Incident

Nov 1, 2017

Mileage

100,000 mi