RoadVitals

2012 Aev Ambulance Wheelchair Van

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jan 4, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2012 Aev Ambulance Wheelchair Van. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V001000

EQUIPMENT ADAPTIVE/MOBILITY

Jan 4, 2016
9 units potentially affected
The defect: Halcore Group, Inc. (Halcore) is recalling certain model year 2006-2013 American Emergency Vehicles (AEV) Ambulance Wheelchair Vans manufactured January 2, 2006 to March 15, 2013, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: Halcore will notify the owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 13, 2016. Owners may contact Ricon Customer Service at 1-800-322-2884 or AEV customer service at 1-800-374-9749. Halcore's number for this recall is 15E-068.
Halcore Group, Inc.Manufacturer number 15E-068View on NHTSA.gov
14V767000

EQUIPMENT ADAPTIVE/MOBILITY

Dec 2, 2014
9 units potentially affected
The defect: Halcore Group, Inc. (Halcore) is recalling certain model year 2006-2013 American Emergency Vehicles (AEV) Ambulance Wheelchair Vans manufactured March 1, 2006, to March 31, 2013, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy: Halcore will notify owners to take their vans to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on December 10, 2014. Owners may contact American Emergency Vehicles at 1-800-374-9749 or Ricon customer service at 1-800-322-2884.
Halcore Group, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

HSB103120

EQUIPMENT

Code of Federal Regulations Title 49 Part 579.5 Notices, Bulletins, Customer satisfaction campaigns, and other communications October 2020

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EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Code of Federal Regulations Title 49 part 579.5 Notices,Bulletins, customer satisfaction campaigns.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Aev Ambulance Wheelchair Van by model year
YearComplaintsRecallsInvestigationsIssue Index
2013020—
2012Viewing020—
2011020—
2010020—
2009020—
2008020—
2007020—
2006020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.