RoadVitals

2002 Airstream 396XL Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 31, 2008
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 31, 2008

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2002 Airstream 396XL. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Other / unspecified
Filed Dec 31, 2008

TL*THE CONTACT OWNS A 2002 AIRSTREAM 396XL RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062. THE CONTACT STATED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. HE SMELLED A STRONG ODOR OF AMMONIA AND NOTICED A YELLOW RESIDUE LEAKING FROM THE BACK OF THE REFRIGERATOR. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 06E076000(EQUIPMENT:RECREATIONAL VEHICLE). THE DOMETIC CUSTOMER CENTER WAS NOTIFIED OF THE FAILURES AND STATED THAT THEY WOULD BE RESPONSIBLE FOR THE RECALL KIT; HOWEVER, THEY WERE NOT RESPONSIBLE FOR THE COOLING MALFUNCTION. THE CONTACT STATED THAT THE RECALL REMEDY WOULD NOT CORRECT THE FAILURE ADDRESSED IN THE SAFETY DEFECT. A NEW REFRIGERATOR WAS PURCHASED. UPDATED 02/05/09 *BF THE CONSUMER STATED HE NEVER RECEIVED A RECALL NOTICE. UPDATED 02/09/09. *JB

NHTSA ID
10253340
Incident
Feb 7, 2007

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .