RoadVitals

2003 Am-Tran Re

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Sep 21, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2003 Am-Tran Re. 8 safety recalls have been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

8 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT ADAPTIVE/MOBILITY

Sep 21, 2004
1,220 units potentially affected
The defect: CERTAIN MY 2001-2005 AMTRAN/IC CORPORATION CE, FE, AND RE SCHOOL BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES P/N 8625-13. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.
The risk: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES.
The remedy: SURE-LOK WILL NOTIFY IC'S CUSTOMERS AND REPAIR THE BUSES ON IC'S BEHALF AT NO COST TO THE CUSTOMER. THE RECALL BEGAN AUGUST 16, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SURE-LOK AT 1-908-231-1804.
IC CORPORATIONView on NHTSA.gov

EQUIPMENT ADAPTIVE/MOBILITY

Aug 6, 2004
300,000 units potentially affected
The defect: CERTAIN SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES P/N 8625-13 FOR USE ON CERTAIN SCHOOL AND TRANSIT BUSES. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.
The risk: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE SEAT OCCUPANT AND/OR OTHER PASSENGERS.
The remedy: SURE-LOK WILL NOTIFY ITS CUSTOMERS AND REPLACE THE DEFECTIVE PART FREE OF CHARGE. THE RECALL BEGAN AUGUST 16, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SURE-LOK CUSTOMER SERVICE AT 866-787-3565.
SURE-LOK, INC.View on NHTSA.gov

VISIBILITY

May 24, 2004
4,157 units potentially affected
The defect: ON CERTAIN SCHOOL BUSES, THE INSTRUCTIONS ON HOW TO OPERATE THE EMERGENCY EXIT DID NOT MEET THE MINIMAL LETTER HEIGHT OF 1-CENTERMETER. THESE BUSES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 217, BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE.
The risk: THE LABEL MAY NOT BE VISIBLE TO THE OPERATOR, POSSIBLY RESULTING IN INJURY IF THE OCCUPANTS CANNOT EXIT THE BUS QUICKLY.
The remedy: IC WILL MAIL NEW LABELS WITH INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN JUNE 25, 2004. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT IC AT 501-505-2190.
IC CORPORATIONManufacturer number 04302View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE03023ClosedPreliminary Evaluation

STEERING SHAFT BOLT BINDS ON COVER

Opened Jun 4, 2003
Closed Aug 20, 2003

THIS INVESTIGATION WAS PROMPTED BY A SCHOOL BUS FLEET ALLEGING THAT A BUS DRIVER COULD NOT STEER WHILE ATTEMPING TO MAKE A TURN.A SECOND FLEET CONTACTED ODI AND INDICATED THEY WERE HAVING SIMILAR PROBLEMS. ODI EXAMINED THE BUSES AND FOUND THE STEERING BOOT GETS TWISTED AROUND THE STEERING SHAFT, CREATING HIGHSTEERING WHEELEFFORTS WHEN TRYING TO MAKE A TURN. AS A RESULT OF THE AGENCY'S INVESTIGATION INTO THIS MATTER, INTERNATIONAL HAS AGREED TO INITIATE A SAFETY RECALL CAMPAIGN AND CORRECT THIS CONDITION ON 24,134 BUSES BUILT FROM 10/29/93 THROUGH 5/21/03.THE ACTION TAKEN BY INTERNATIONAL IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION. CAMPAIGN NUMBER ASSIGNED IS 03V-264. A COPY OF THE SAFETY RECALL IS ATTACHED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

STEERING:COLUMNLed to recall 03V264000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Am-Tran Re by model year
YearComplaintsRecallsInvestigationsIssue Index
2004040
2003Viewing081
2002081
2001181
2000051
1999081
1998071
1997061
1996262
1995031
1994011
1993001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.