RoadVitals

2013 Ameritrans M2 Series

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 1, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2013 Ameritrans M2 Series. 3 safety recalls have been issued covering this model year; and 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V497000

EQUIPMENT:OTHER:LABELS

Jul 1, 2016
803 units potentially affected
The defect: Ameritrans Bus, Inc. (Ameritrans) is recalling certain model year 2012-2016 shuttle buses manufactured August 1, 2012, to June 24, 2016, built on Ford E-350, E-450, and F-550 chassis, Dodge 5500 chassis, and Freightliner M2 chassis. These vehicles may be equipped with Tire and Loading Placards that are not applicable to vehicles weighing more than 10,000 pounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk: Use of the label on these vehicles may confuse the operator and may result in overloading the vehicle, increasing the risk of a crash.
The remedy: Ameritrans will notify owners, and dealers will remove the Tire and Loading Placards, free of charge. The recall began on September 2, 2016. Owners may contact Ameritrans Customer Service Department at 1-574-218-4786.
Ameritrans Bus, Inc.View on NHTSA.gov
14V728000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 13, 2014
26 units potentially affected
The defect: Ameritrans Bus, Inc. (Ameritrans) is recalling certain model year 2012-2014 Ford E Series shuttle buses built on E150, E250, E350, and E450, and Freightliner M2 Series shuttle buses manufactured August 1, 2012, to July 10, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy: Ameritrans will notify owners to take the shuttle buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 5, 2015. Owners may contact Ameritrans customer service at 1-574-262-8935 or Ricon customer service at 1-800-322-2884.
Ameritrans Bus, Inc.View on NHTSA.gov
13V296000

EQUIPMENT

Jul 5, 2013
1 units potentially affected
The defect: Ameritrans Bus, Inc. is recalling one model year 2013 M2-Series bus equipped with a Ricon wheelchair lift with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
The risk: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
The remedy: Ameritrans will notify the owner and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall began during July 2013. More information van ve obtained by contacting Ricon Customer Service at 1-800-322-2884 or by e-mail at [email protected].
Ameritrans Bus, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MIC-AMER-010120

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Ameritrans Bus, Inc. did not release any new service bulletins during the month of December 2020.

MIC-AMER-120120

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Ameritrans Bus, Inc. did not release any new service bulletins during the month of November 2020.

MIC-AMER-110120

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Ameritrans Bus, Inc. did not release any new service bulletins during the month of October 2020.

MIC-AMER-100120

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Ameritrans Bus, Inc. did not release any new service bulletins during the month of September 2020.

MIC-AMER-090120

EQUIPMENT

Ameritrans Bus, Inc. did not release any new service bulletins during the month of August 2020.

MIC-AMER-080120

EQUIPMENT

Ameritrans Bus, Inc. did not release any new service bulletins during the month of July 2020.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ameritrans M2 Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2016010—
2015010—
2014020—
2013Viewing030—
2012020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.