RoadVitals

2019 Arboc Spirit Of Equess

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Mar 18, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Arboc Spirit Of Equess. 1 safety recall has been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V187000

ENGINE; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Mar 18, 2021
41 units potentially affected
The defect: ARBOC Specialty Vehicles, LLC (ARBOC) is recalling certain 2018-2021 Spirit of Equess buses equipped with Cummins Westport Inc. B6.7N natural gas engines. The engine control module software may be calibrated incorrectly, causing the engine to not limit engine speed or torque as intended for certain safety-related functions such as vehicle braking, traction and stability control, speed control, or collision avoidance.
The risk: If safety-related functions such as vehicle braking, stability, speed, and collision avoidance do not function properly, it can increase the risk of a crash.
The remedy: ARBOC will work with the engine manufacturer, Cummins, Inc., to notify owners, and Cummins dealers will recalibrate the engine control module, free of charge. The recall began April 5, 2021. Owners may contact ARBOC customer service at 1-866-953-5555.
ARBOC Specialty Vehicles, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

AR882

STRUCTURE:BODY

Complaint: Compressor mounting brackets are breaking. Cause: Design. Correction: Add gusset to compressor mounting bracket.

AR874

SERVICE BRAKES, AIR

AR874-Equess Front Air Brake Hose Routing/Clamp Repair- Affects 2019 FDOT, 5 Ride Solution buses 3855-3859. Complaint-CUTR did not approve air brake hose routing with p-clamp. Cause-CUTR Inspection. Correction-Remove/Discard p-clamp and replace with L-bracket standoff and Hellermann clamp. Labor Time is .5 per bus.

AR874

SERVICE BRAKES, AIR

Complaint: CUTR did not approve brake hose routing with P-Clamp Cause: CUT Inspection Correction: Remove/Discard P-clamp and replace with L-Bracket Standoff and Hellermann Clamp

AR871

VISIBILITY

AR871-SOE-Wiper Mechanism Securement- Complaint-Wiper mechanism allows over travel of wipers. Cause-Not securing linkage ends per supplier. Correction-Due to failing linkage, arms on the wiper assembly for one piece windshields, it has been determined that the mechanism needs to be secured at the outer mounting position to allow the motor to flex and move. Two screws need to be installed at the outer position on both sides. They will be through secured to the cap and a cover will be placed over the screws and under the clamping nut. Vehicles Affected- 2019 Spirit of Equess (SOE) One Piece Windshields.

AR871

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Complaint: Wiper mechanism allows over‐travel. 2/12/2020 "DOCUMENT UNCONTROLLED IF PRINTED" PROCESS NAME PAGE REVISION STATION BY DATE SOE‐Wiper Mechanism Securement 1 of 2 ‐ SER‐E B. Fisher Cause: Not securing linkage ends per supplier. Correction: Due to failing linkage, arms on the wiper assembly for one piece windshields, it has been determined that the mechanism needs to be secured at the outer mounting position to allow the motor to flex and move. Two screws need to be installed at the outer position on both sides. They will be through secured to the cap and a cover will be placed over the screws and under the clamping nut.

AR869

POWER TRAIN; STEERING

AR869-Spirit of Equess Gearbox Removal and Replacement. Complaint-Driveline gearbox failure. Cause-Component failure. Correction-Removal and replacement of driveline gearbox. Affects 2018/2019 Spirit of Equess (SOE) buses.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Arboc Spirit Of Equess by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010—
2020010—
2019Viewing010—
2018010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.