Suspension
Filed Mar 5, 2026
DESCRIPTION OF THE SAFETY DEFECT On February 24, 2026, an Audi-certified technician at Audi of Milwaukee discovered substantial rust perforation of the rear subframe on my 2014 Audi A4 Allroad (Repair Order #[XXX]). The technician documented the condition as follows: “INSPECTED REAR SUBFRAME CORROSION. RECOMMEND TO REPLACE REAR SUBFRAME AND RELATED PARTS.” The quoted cost to replace the rear subframe, control arms, and related components is $11,583.00. The vehicle was otherwise inspected as being in excellent condition with no body panel corrosion. Root Cause: Manufacturer-Installed Plastic Shield Design Defect (B8/B8.5 and B9 Platforms) The corrosion is caused by a design defect present on the Audi B8/B8.5 and B9 platforms: plastic aerodynamic shields are installed by the manufacturer on both sides of the rear subframe. These plastic shields trap road salt, water, and debris directly against the bare steel subframe, preventing it from draining or drying. Even vehicle owners who regularly wash the undercarriage—as I did—cannot prevent salt accumulation behind these shields. This is not general road salt exposure. The plastic covers are an Audi-designed component that actively concentrates corrosive materials against the subframe. The corrosion therefore originates from a manufacturer design decision, not from owner neglect or normal environmental exposure. III. SAFETY RISK The rear subframe is a primary structural and suspension component. It mounts the rear suspension, differential, and drivetrain to the vehicle. Rust perforation of this component poses the following safety risks: •Structural failure of the subframe while driving, potentially causing sudden loss of vehicle control •Collapse of rear suspension leading to loss of steering stability •Separation of the rear drivetrain or differential from the vehicle under load •Increased risk of catastrophic failure when towing, carrying passengers, or during emergency maneuvers •No visible warning to the drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
- NHTSA ID
- 11722350
- Incident
- Feb 24, 2026
Fuel system
Filed Oct 28, 2019
ON SATURDAY 10/26/2019 AS I LEFT MY OFFICE TO HEAD HOME THAT DAY FROM WORK MY EPC LIGHT AND ENGINE MIL LIGHT IN MY DASHBOARD CAME ON AND THE CAR WOULD NOT START. I STARTED TO SMELL GAS FUMES IN THE CAR AND SMOKE COMING FROM THE BACK SEAT LIKE A FIRE HAD STARTED. I SHUT OFF THE CAR, GOT OUT AND OPENED ALL THE DOORS AND AS I APPROACHED THE RIGHT SIDE OF THE VEHICLE I SPOTTED LARGE AMOUNTS OF FUEL LEAKING FROM UNDERNEATH WHERE THE FUEL PUMP IS LOCATED. I CALLED MY AUTHORIZED MECHANIC AS HE HAS DEALT WITH MY VEHICLE BEFORE AND HE CAME AND DIAGNOSED THE VEHICLE, HOOKED IT UP TO HIS COMPUTER AND GAVE HIM A FEW ERROR CODES. 1 WAS FOR THE FUEL PUMP, ANOTHER FOR THE AFTER RUN COOLANT PUMP. HE INFORMED ME THAT THERE WAS A MALFUNCTION WITHIN THE ELECTRIC FUEL PUMP ITSELF THAT'S CAUSING THE ISSUE AND THAT'S WHY FUEL STARTED LEAKING ALL OVER THE FLOOR UNDERNEATH THE VEHICLE WHERE THE FUEL PUMP IS LOCATED. HE ALSO ALERTED ME TO A SERVICE BULLETIN THAT SHOWED UP ON HIS COMPUTER THAT SHOWED A RECALL FOR THE SAME FUEL PUMP ISSUES RELATED TO MY VEHICLE AS WELL AS SEVERAL OTHERS. WE IMMEDIATELY CALLED A TOW TRUCK TO GET IT BACK TO HIS SHOP. UPON FURTHER INSPECTION AFTER HE REMOVED THE REAR SEAT TO GET TO THE FUEL PUMP IT REVEALED EXACTLY WHAT HAD OCCURRED. THE FUEL PUMP AND THE ELECTRONIC CONNECTORS CONNECTED TO THE PUMP ALONG WITH THE SEAL HAD BURNT OUT CAUSING FUEL TO SPILL EVERYWHERE AND FLOOD THE ENTIRE UNIT AS WELL AS MY BACK SEAT WHERE A SMALL SPARK FROM THE IGNITION WHEN STARTED ALMOST CAUSED A SMALL FIRE UNDER THE SEAT WHICH COULD OF ERUPTED BIGGER. LUCKILY IT DID NOT EXPLODE OR GOT ANY WORST AND OUT OF CONTROL. THIS IS A SERIOUS SAFETY RISK AND NEEDS TO RECTIFIED IMMEDIATELY BEFORE MYSELF OR ANYONE ELSE GETS HURT. MY CAR HAS BEEN WELL MAINTAINED SINCE I PURCHASED IT IN 2015 AND JUST HIT A LITTLE OVER 50K MILES, NEVER MISSED AN OIL CHANGE, YEARLY INSPECTIONS AND TUNE UP.
- NHTSA ID
- 11271520
- Incident
- Oct 26, 2019
- Mileage
- 50,000 mi
EnginePowertrain (other)
Filed Sep 16, 2019
THIS IS THE 4TH TIME I WILL HAVE TO REPLACE MY GAS PUMP AND /OR MY 3RD ENGINE IN MY 2014 AUDI A4. MY EPC LIGHT TURNS ON THEN MY CAR VIOLENTLY SHAKES AND THEN IT CUTS OFF. THIS HAS HAPPENED WHILE CROSSING AN INTERSECTION, DRIVING IN THE GAS STATION PARKING LOT, AT A PARKING LOT AFTER LEAVING A FRIENDS HOME AND AT MY HOME. I HAVE REPORTED THIS TO AUDI USA, LAS VEGAS AUDI AND THE FINANCE COMPANY. TODAY IT HAPPENED 1 YEAR AND 1 DAY AFTER IT HAPPENED LAST. I PARKED AT THE STORE RAN IN AND CAME OUT TURNED ON THE CAR AND THE EPC LIGHT CAME ON. I HAVE SPENT THOUSANDS OF DOLLARS ON REPAIRS, CAR RENTALS, RIDESHARES AND REPLACEMENT PARTS FOR THE SAME THING OVER AND OVER. I AM NOT SURE WHAT RECOURSE I HAVE BUT I NEED ASSISTANCE. THE 1ST TIME AUDI REPLACED THE ENGINE AND 7 MONTHS LATER IT HAPPENED AGAIN SO THEY REPLACED THE GAS PUMP, 1 YEAR LATER THE SAME THING HAPPENED AND THEY WANTED ME TO PAY FOR ANOTHER GAS PUMP BECAUSE THE WARRANTY ENDED. THEN ITS BEEN REPAIRED TWICE BY ANOTHER MECHANIC FOR THE EXACT SAME THING.
- NHTSA ID
- 11255768
- Incident
- Sep 15, 2019
- Mileage
- 84,241 mi
ElectricalFuel systemSteering
Filed Sep 16, 2019
VEHICLE SHUT DOWN COMPLETELY WHILE IN MOTION ON A BUSY STREET.STEERING WHERE BECAME VERY HARD TO MANEUVER COULD HAVE CAUSED AN ACCIDENT DUE TO SHUTDOWN. TRIED TO RESTART IGNITION IN ORDER TO DRIVE IT OFF THE ROAD BUT KEPT SHUTTING DOWN COMPLETELY. ALL ELECTRICAL AND COMPONENTS WERE NOT WORKING. EVEN IN NEUTRAL THE STEERING WHERE WAS VERY HARD TO TURN. IT TURNED OUT TO BE THE FUEL PUMP WHICH COST $1400 TO REPLACE.
- NHTSA ID
- 11255762
- Incident
- Sep 13, 2019
- Mileage
- 87,000 mi
Other / unspecifiedSuspension
Filed Jun 19, 2019
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE AND AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS. THE FIRST DEALER (AUDI MEMPHIS, LOCATED AT 1825 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 388-8989) DIAGNOSED THAT THE CONTROL ARM BUSHING AND ALL FOUR TIRES NEEDED TO BE REPLACED. THE SECOND DEALER (AUDI WEST PALM BEACH, LOCATED AT 2101 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 688-2000) DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL BEARING NEEDED TO BE REPLACED. THE THIRD DEALER (AUDI FORT LAUDERDALE, LOCATED AT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (954) 876-4144) DIAGNOSED THAT ONE OF THE RIMS WAS BENT. THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000.
- NHTSA ID
- 11221331
- Incident
- Jun 9, 2015
- Mileage
- 55,000 mi
4 YEAR OLD CAR 3 MONTHS PAST 4 YEAR EXTENDED WARRANTY AND MAJOR OIL LEAK, WHICH IF NOT REPAIRED CAN NEGATIVELY IMPACT ENGINE. BOTH VALVE COVER GASKETS AND TIMING CHAIN COVER GASKETS ARE LEAKING. WHEN ASKED SERVICE CONSULTANT AT AUDI HOW OFTEN THIS HAPPENS, HE SAID IN 15-20% OF CARS BY 50,000 MILES (I HAVE 46,000 +). THIS IS A MANUFACTURING FLAW AND SHOULD BE MADE PART OF A RECALL. I AM PAYING OVER $2000.00 FOR THIS REPAIR AFTER A 10% DISCOUNT WITH A DEALERSHIP "COUPON". THIS IS CLEARLY A MANUFACTURING DEFECT OF THESE PARTS AND IT IS INEXCUSABLE THAT AUDI PASS THIS DEFECT AND THE COSTS ON TO 15-20% OF CUSTOMERS AFTER APPROXIMATELY 4 YEARS OF OWNERSHIP AND COMPREHENSIVE MAINTENANCE . THE SERVICE PERSON TOLD ME THERE WAS NOTHING I COULD DO TO HAVE PREVENTED THIS FROM OCCURRING . I THINK THE NTSB CAN ALERT AUDI TO THE . FACT THIS IS A DEFECT IN THE CARS THEY ARE SELLING, CAUSING UNNECESSARY COSTS AND BURDENS AND POSSIBLE ENGINE HAZARDS TO CONSUMERS.
- NHTSA ID
- 11205078
- Incident
- Apr 26, 2019
- Mileage
- 46,500 mi
TL* THE CONTACT OWNED A 2014 AUDI A4. WHILE THE VEHICLE WAS PARKED WITH THE IGNITION OFF, THE CONTACT'S NEIGHBOR ALERTED HIM OF SMOKE COMING FROM THE VEHICLE. THE CONTACT GRABBED THE FIRE EXTINGUISHER AND OPENED THE FRONT DOOR WHERE HE NOTICED THE VEHICLE WAS IN FLAMES. THERE WERE NO INJURIES OR PROPERTY DAMAGE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. THE POLICE WERE CONTACTED AND THEY ALSO FILED A REPORT. THE VEHICLE WAS DESTROYED AND TOWED BY THE CONTACT'S INSURANCE COMPANY FOR INVESTIGATION. AUDI NATICK (549 WORCESTER ST, NATICK, MA 01760, (508) 651-0388) AND THE MANUFACTURER WERE NOTIFIED. THE MANUFACTURER PROVIDED CASE NUMBER: 190350385. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS INVALID.
- NHTSA ID
- 11194700
- Incident
- Apr 5, 2019
- Mileage
- 52,000 mi
Steering
Filed Mar 21, 2019
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
- NHTSA ID
- 11190536
- Incident
- Mar 19, 2019
- Mileage
- 59,000 mi
Body & structure
Filed Feb 11, 2019
SUNROOF/MOONROOF SUDDENLY EXPLODED WHILE DRIVING
- NHTSA ID
- 11176231
- Incident
- Feb 11, 2019
- Mileage
- 36,000 mi
Seat belts
Filed Dec 9, 2018
I RELEASED THE DRIVER'S SIDE SEAT BELT PUSHING THE RED RELEASE MECHANISM AFTER I PARKED MY CAR AND TURNED IT OFF. WHEN I RETURNED TO THE VEHICLE I DISCOVERED THE SEAT BELT HAD, IN FACT, NOT RETRACTED BUT HAD TWISTED ITSELF INTO THE HOLDER. I WAS UNABLE TO FREE IT. IT WOULD NOT PULL OUT OR REWIND. AUDI CHARGED ME THE REPAIR. WHEN I OBJECTED STATING IT WAS A DEFECT IN THE PRODUCT AND AS IT IS A SAFETY ITEM THAT IS REQUIRED BY LAW TO BE USABLE, THE SAFETY BELT SHOULD HAVE BEEN WARRANTED FOR THE LIFE OF THE VEHICLE. I WAS TOLD AUDI DOESN'T DO THAT. AS THEY DID NOT QUOTE ME OR TELL ME THE ITEM WAS NOT UNDER WARRANTY, THEY REDUCED THE CHARGE TO HALF THE AMOUNT THEY WANTED TO BE PAID. IT SHOULD BE THAT ALL SEAT BELTS ARE UNDER WARRANTY FOR THE LIFE OF ALL VEHICLES EXCEPT WHEN IT HAS BEEN OBVIOUSLY CUT OFF/VANDALIZED. YEARS AGO I HAD A HONDA THAT HAD A SEAT BELT ISSUE AND HONDA REPAIRED IT AT NO CHARGE. THANK YOU.
- NHTSA ID
- 11157125
- Incident
- Dec 6, 2018
- Mileage
- 38,054 mi
Powertrain (other)
Filed Nov 23, 2018
I ORIGINALLY TOOK IN MY VEHICLE TO THE TOWN AUDI DEALERSHIP AT 43,995 MILES ON NOVEMBER 28TH, 2017 COMPLAINING OF CVT HESITATION AND DELAYING BEFORE ENGAGING BETWEEN GEAR SHIFTS BUT OCCURRING MORE ON INCLINES AND DOWNSLOPES. THEY CLAIMED THEY COULD NOT REPLICATE THE ISSUE AND THAT WHAT I WAS EXPERIENCING MIGHT HAVE BEEN THE DELAY THE TRANSMISSION THAT IS ALSO TURBOCHARGED, MAKES NORMALLY. UNCONVINCED AND STILL EXPERIENCING THE SAME SYMPTOMS AND JERKING NOW AT LOW RPMS, AND GROWLING METAL NOISE ACCELERATING ON INCLINE, I TOOK IT IN AGAIN AT 46,053 MILES ON FEBRUARY 5TH, 2018. THIS TIME AGAIN, THEY COULD NOT REPLICATE THE ISSUE. FINALLY, ON NOVEMBER 12TH, 2018 I TAKE IT IN AGAIN COMPLAINING OF THE SAME ISSUES, THIS TIME IM AT 55,553 MILES AND OUT OF WARRANTY. THEY WERE APPARENTLY ABLE TO REPLICATE IT THIS TIME AND ADVISED ME THAT I NEEDED A NEW TRANSMISSION. THIS ISN'T THE FIRST TIME THAT AUDI IS UNDER THE SCOPE REGARDING FAULTY CVT TRANSMISSIONS, THIS CAR IS A MONTH SHY OF 5 YEARS, VALUE OF THE CAR IN ITS CONDITION IS 14,000 ROUGHLY AND THIS IS AT LEAST A 10,000 REPAIR, ON A 55,553 MILE ENGINE! BECAUSE OF THE TRANSMISSION'S HESITATION AND JERK, CONDITIONS IN NYC DURING THE SNOWSTORM THIS PAST WEEK MADE DRIVING EVEN MORE HAZARDOUS AND ANXIETY DRIVEN, AS MY CAR KEPT ROLLING BACK AFTER BEING AT A FULL STOP AND SLOWLY ACCELERATING TO MOVE FORWARD, ONLY TO HAVE TO BREAK IN A SLOW PUMPING MANNER IN ORDER TO PREVENT A HARD STOP THAT WOULD CAUSE ME TO SLIDE IN REVERSE AND COLLIDE WITH THE VEHICLE BEHIND ME....SEVERAL TIMES DURING A 5 HOUR COMMUTE THAT WOULD ONLY TAKE 30 MINS NORMALLY. AUDI SHOULD BE LIABLE TO COVER REPAIRS ON THEIR FAULTY TRANSMISSION.
- NHTSA ID
- 11153401
- Incident
- Nov 28, 2017
- Mileage
- 43,995 mi
Electrical
Filed Oct 2, 2018
I RECEIVED A RECALL NOTICE FOR DISCONNECTING ELECTRIC COOLANT PUMP. I CALLED TWO DEALERS AND THEY SAID THEY DID NOT HAVE ANY PARTS AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. HOWEVER, THE RECALL NOTICE STATES "UNTIL THE RECALL WORK IS DONE, YOU SHOULD PARK OUTDOORS AS A PRECAUTION IN CASE OF A VEHICLE FIRE DUE TO THE SAFETY DEFECT". I WAS TOLD TO KEEP CALLING BACK TO SEE IF THEY HAD ANY PARTS IN. THIS IS UNACCEPTABLE. THIS IS A HUGE SAFETY ISSUE IF MY CAR COULD CATCH ON FIRE. WHO CAN HELP ME WITH THIS??
- NHTSA ID
- 11132895
- Incident
- Sep 26, 2018
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING, THE ENGINE AND OIL PRESSURE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT CALLED HIS MECHANIC TO COME AND INSPECT THE VEHICLE. THE MECHANIC NOTICED THAT THE VEHICLE'S COOLANT PUMP WAS EXTREMELY HOT, WHICH COULD CAUSE THE VEHICLE TO CATCH ON FIRE AND EXPLODE. THE VEHICLE WAS TOWED TO THE MECHANIC'S SHOP AND THEN TO AUDI. THE CONTACT INFORMED THE DEALER (AUDI SHREWSBURY, 780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 581-5800) OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING), WHICH HAD NOT BEEN FOUND DURING A PREVIOUS VISIT. THE CONTACT REFUSED TO PAY FOR A DIAGNOSTIC TEST. THE CONTACT EMAILED THE DEALER'S GENERAL MANAGER, BUT DID NOT RECEIVE A RESPONSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 25,392.
- NHTSA ID
- 11131664
- Incident
- Aug 31, 2018
- Mileage
- 25,392 mi
TAKATA RECALL PURCHASE A 2014 AUDI A4 FROM A LOCAL DEALERSHIP. AFTER A MONTH DUE TO A OVER HEAT THE ENGINEE BLOW UP. INSURANCE WAS NOT ABLE TO TAKE THE CLAIM SINCE IT WASNT DUE TO COALLITION, AND OIL WAS CLEAN. MECHANIC WASNT EVEN SURE WHAT HAPPEN. I JUST RECEIVED A RECALL NOTICE, NOW IM DEALING WITH A DEBT OF 10000. NEITHER DEALER, MECHANIC OR INSURACE MENTIONED ANYTHING ON RECALLS.
- NHTSA ID
- 11131524
- Incident
- May 14, 2018
2.0T ENGINE BURNED 1QT OF ENGINE OIL EVERY 800-900 MILES. THIS CAUSE A LOT OF BRO LEMME BY ADDING OIL AND ENVIRONMENTAL.
- NHTSA ID
- 11129863
- Incident
- Sep 3, 2018
COOLANT PUMP IS OVERHEATING
- NHTSA ID
- 11123842
- Incident
- Aug 25, 2018
- Mileage
- 74,000 mi
COOLANT PUMP OVERHEATING
- NHTSA ID
- 11123841
- Incident
- Aug 25, 2018
- Mileage
- 74,000 mi
THE WATER/COOLANT PUMP HAS FAILED 3 TIMES IN THE PAST 12 MONTHS LEAVING THE VEHICLE DISABLED ON THE SIDE OF THE ROAD AFTER OVERHEATING. EACH TIME, IT IS THE SAME ISSUE WHERE THE WAY THIS PUMP WAS CAST HAS AN INTERNAL FAILURE THAT CAUSES THE CONNECTION PORT TO RADIATOR TUBING TO PULL APART AND THE GASKET OVERHEATS AND FAILS. AUDI CERTIFIED DEALER SERVICE HAVE TOLD ME IT IS AN ENGINEERING FLAW WHICH AUDI FAILS TO RECOGNIZE AND REDESIGN FOR A RECALL DESPITE SEEING COUNTLESS OTHER A4'S WITH THE SAME COMPLAINT FROM THIS BODY STYLE YEAR. EACH TIME, VEHICLE IS RUNNING ON A HIGHWAY. THIS FIRST HAPPENED IN 2017 AT 52,000 MILES AND MOST RECENTLY HAPPENED AUGUST 13,2018 AT 84000 MILES. THE SECOND EVENT HAPPENED MAY 2018 WITH 69000 MILES
- NHTSA ID
- 11120768
- Incident
- Jul 1, 2017
- Mileage
- 52,000 mi
2014 AUDI A4. CONSUMER WRITES IN REGARDS TO AFTER RUN COOLANT PUMP. *LD *JS THE CONSUMER STATED THE LACK OF AVAILABILITY OF THE REPLACEMENT COOLANT PUMP WAS UNACCEPTABLE. *JS
- NHTSA ID
- 11119209
- Incident
- Jun 1, 2018
Steering
Filed Jul 30, 2018
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING 50 MPH, THE STEERING BECAME STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO PAUL MILLER AUDI (179 US-46, PARSIPPANY, NJ 07054, (973) 575-7750) WHERE IT WAS DIAGNOSED THAT THE LOWER STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
- NHTSA ID
- 11114491
- Incident
- Jun 1, 2018
- Mileage
- 107,000 mi
Fuel system
Filed Jul 23, 2018
I HAD RECEIVED A RECALL JUNE OF 2018. IT STATES THAT MY CAR CAN ESSENTIALLY START ON FIRE. I WENT ON THE AUDI WEBSITE AND FOUND OUT THEY ARE SERVICING THE VEHICALS RIGHT NOW FOR THE AFTER RUN COOLANT PUMP, BUT HOPE TO IN THE FALL. THIS BEING SAID; DO I JUST HAVE TO WAIT AND PRAY THAT MY CAR DOESN'T START ON FIRE OR ? THAT'S NOT SAFE, AND I DIDN'T PAY THOUSANDS OF DOLLARS TO HOPE MY CAR DOESN'T START ON FIRE TILL THE FALL.
- NHTSA ID
- 11112999
- Incident
- Jul 23, 2018
- Mileage
- 66,000 mi
WHILE IN MOTION, COOLANT SYSTEM MALFUNCTION AND OVERHEATING. FOUL SMELL OVERCAME MY CAR AND I HAD TO PULLOVER IN THE SHOULDER TO WAIT FOR MY CAR TO COOL DOWN. RECALL 18V22900 FOR AUDI A4 2014 RECALL # 19N4/19N3. AUDI OWNING MILLS DEALERSHIP AND SERVICE IS CLAIMING THAT IS NOT THE PROBLEM AND ARE CHARGING ME, WHEN I WAS TOLD BY AUDI CUSTOMER SERVICE THAT I WOULD NOT BE CHARGED.
- NHTSA ID
- 11112317
- Incident
- Jul 18, 2018
- Mileage
- 74,000 mi
Steering
Filed Jul 5, 2018
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WOULD SUDDENLY FAIL. DURING THE FAILURE, THE MESSAGE "STEERING DEFECTIVE DO NOT DRIVE" WOULD DISPLAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
- NHTSA ID
- 11109621
- Incident
- Jul 1, 2018
- Mileage
- 20,000 mi
Steering
Filed Jul 3, 2018
I WAS DRIVING IN THE CITY, GOING AT ABOUT 45 MPH, THEN A LIGHT CAME ON ON MY DASHBOARD THAT SAID "DYNAMIC STEERING: SYSTEM FAULT. YOU CAN CONTINUE DRIVING" . THE STEERING WHEEL GOT A LITTLE STIFF, BUT THE I WAS ABLE TO KEEP DRIVING. THE NEXT DAY, ABOUT HALF A MILE FROM MY HOUSE THE SAME LIGHT TURNED RED WHILE I WAS DRIVING AT 35 MPH. THE STEERING WHEEL BECAME REALLY HARD TO MOVE, ALMOST IMPOSSIBLE TO TURN TO EITHER SIDE. CONTACTED AUDI AND THEY SAID TO TAKE THE CAR TO THE DEALER.
- NHTSA ID
- 11105267
- Incident
- Jun 26, 2018
- Mileage
- 60,600 mi
TL* THE CONTACT OWNS A 2014 AUDI A4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER FURTHER STATED THAT THEY WERE WORKING WITH NHTSA TO HAVE THE PARTS AVAILABLE IN NOVEMBER OF 2018; HOWEVER, THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVAILABLE AT THAT TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 11101644
- Incident
- May 8, 2018
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.