2015 AUDI A4. CONSUMER WRITES IN REGARDS TO ELECTRIC COOLANT PUMP SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASAONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
- NHTSA ID
- 11204614
- Incident
- Sep 1, 2018
Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2015 Audi A4 Allroad submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
2015 AUDI A4. CONSUMER WRITES IN REGARDS TO ELECTRIC COOLANT PUMP SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASAONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
AUDI SAFETY RECALL 19N4-ELECTRIC (AFTER RUN) COOLANT PUMP. I HAVE BEEN WAITING NOW ABOUT 6 MONTHS FOR A NEW PUMP TO BE AVAILABLE FROM AUDI TO REPLACE THE DEFECTIVE COOLING PUMP, THAT IS TO COOL THE TURBOCHARGER AFTER THE ENGINE IS TURNED OFF. I WAS TOLD, IN WRITING AND OVER THE PHONE BY AUDI, THAT THIS REPLACEMENT WOULD BE DONE BY THE END OF 2018. TODAY WHEN I CALLED AUDI THEY WILL ONLY SAY IT IS TO BE COMPLETED BY THE END OF 2019. NOT HAVING THE AFTER RUN PUMP PROPERLY COOLING THE TURBOCHARGER CAN CAUSE DAMAGE TO THE TURBOCHARGER AND THAT CAN BE VERY COSTLY TO REPAIR. ALSO, IF I WANT TO SELL OR TRADE IN THIS CAR NOW, WITH OUT THE REPLACEMENT PUMP, THE VALUE OF THE CAR IS WORTH LESS AND I WILL LOOSE MONEY DUE TO THIS ISSUE. WHAT CAN BE DONE TO GET THIS PUMP REPLACED AS AUDI SAID THEY WOULD ORIGINALLY?
TL* THE CONTACT OWNS A 2015 AUDI A4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (UNKNOWN DEALER INFORMATION) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
I HAVE YET TO RECEIVE A REMEDY TO FIX MY VEHICLE WHICH I AM TOLD CAN CATCH FIRE. THE RECALL IS 19N4, CAN YOU PLEASE FOLLOW UP ON THIS AND LET ME KNOW IF THERE IS A REMEDY.
I JUST BOUGHT THE CAR FROM LEASING IT IN MAY 2018.THEY DID A INSPECTION AT AUDI AND ABOUT 3 WEEKS LATER THE ENGINE GOT STUCK AND CAR SMOKED FROM HOOD.THESE A4 HAVE EXCESSIVE OIL CONSUMPTION WHICH CAN DAMAGE ENGINE.BUT AUDI SELLS VEHICLES WITH FAULTY ENGINES AND SAYS ITS NORMAL......BUT NO IT IS NOT.THEY SELL UNSUSPECTING CONSUMERS VEHICLES WITH FAULTY ENGINES....I GOT STRANDED ON HIGHWAY IN HEAVILY SMOKING VEHICLE...WHAT IS NOW USELESS.I WAS TERRIFIED
RECALL NHTSA: 18V229 SOUNDS CRITICAL AND UNSAFE. AUDI EVEN STATES IN LETTER DO NOT PARK IN GARAGE DUE TO LIABILITY. WILL NOT PAYOFF MY CAR IN ORDER TO OBTAIN A NEW ONE. TRIED TWO DEALERSHIPS AND ALL THEY CARE ABOUT IS MAKING A BUCK. SHOULD AT LEAST PROVIDE A RENTAL TILL REPAIRS ARE MADE OR PAY OFF MY CAR FOR TRADE IN WITH AUDI FINANCIAL.
TL* THE CONTACT OWNS A 2015 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (AUDI SALT LAKE CITY, 999 SOUTH STATE STREET, SALT LAKE CITY, UT 84111) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT WAS DISPLEASED ABOUT STORING THE VEHICLE OUTSIDE AS THERE WAS A RISK OF A VEHICLE FIRE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ENGINE
TL* THE CONTACT OWNS A 2015 AUDI A4. APPROXIMATELY ONE WEEK AFTER THE VEHICLE HAD BEEN SERVICED FOR NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING), A FAILURE OCCURRED. WHILE THE CONTACT WAS PARKING THE VEHICLE AT 1 MPH, THE BACKUP SENSOR FAILED AND THE BACKUP WARNING SYSTEM FAILED TO ALERT THE CONTACT OF ANY OBJECTS BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO AUDI OF HUNTINGTON (363 E JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746) WHERE IT WAS DIAGNOSED THAT THE SENSOR WIRE HAD BEEN CUT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TWO WIRES WERE NOT CONNECTED AND THAT THE WIRES SEEMED "FRAGILE". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY BELIEVED THE DEALER'S STATEMENT ABOUT THE WIRE BEING CUT. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. UPDATED 10/17/17*LJ *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Data on this page last refreshed .