Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2002 Audi A4 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WIPERS FAILED AS I WAS TRAVELING ON A CROWDED HIGHWAY DURING A HEAVY RAINSTORM. THE PROBLEM WAS A SEIZED WIPER PIVOT ON THE DRIVER'S SIDE, WHICH WAS CLEANED AND LUBRICATED, AND IS NOW IN WORKING CONDITION. *TR
WINDSHIELD WIPERS SLOWED CONSIDERABLY AND STOPPED WORKING; FORTUNATELY WE WERE ONLY A HALF-MILE FROM HOME. MECHANIC ADVISED THIS WAS A KNOWN PROBLEM WITH THIS VEHICLE AND THEY HAVE REPLACED MANY WIPER BRACKETS IN THE PAST 6 MONTHS. ADVISED THEY WERE SURPRISED AUDI HAS NOT ISSUED A RECALL. *TR
WINDSHIELD WIPER FAILURE. *TR
I HAVE A 2002 AUDI A4. WIPER STOPPED WORKING. CHECKED FORUMS AND THE OTHER PEOPLE HAD THE SAME ISSUES. *TR
THE SIDE VIEW MIRRORS INTERMITTENTLY, SINCE THE VEHICLE WAS NEW, ADJUST THEMSELVES OUTWARD MAKING OPERATION A DANGER. NEVER ABLE TO DUPLICATE AT DEALER, NOW OUT OF WARRANTY AND STILL A PROBLEM. WAS TOLD THEY WOULD CONTINUE TO PAY TO EVALUATE, AND NOW THEY SAY THEY WILL ONLY PAY IF THEY FIND SOMETHING. *JB
THE DRIVER'S SIDE MIRROR HAS AUTO DIMMING FEATURE THAT HAS FAILED TO WORK CONSISTENTLY SINCE THE VEHICLE WAS PURCHASED NEW. THI SAME MIRROR ALSO ADJUSTS ITSELF WITHOUT THE OPERATOR TOUCHING THE ADJUSMENT SWITCH. THE DEALERS COULD NEVER DUPLICATE THESE PROBLEMS AND THE VEHICLE IS NOW OUT OF WARRANTY.
NUMBEROUS OF FAILURES; WINDSHIELD WASHER SYSTEM, DRIVER'S SEAT MOTOR BURNED OUT 3 TIMES, ALL REPLACED. *BF THE FIRST DAY THE CONSUMER WENT TO PICK UP THE VEHICLE FROM THE LOT, THE BATTERY WAS DEAD, HOWEVER 2 MONTHS LATER THE BATTERY WAS DEAD AGAIN, AND 2 MONTHS AFTER THAT THE BATTERY DIED AGAIN. THE CONSUMER WAS TOLD A SMALLER BATTERY WAS INADVERTENTLY INSTALLED IN THE VEHICLE. THE HEAD LIGHT ASSEMBLY, RADIO AND SPEAKERS WERE REPLACED. *JB
STEREO-FAILURE AND REPLACEMENT ON AT LEAST (4) OCCASIONS WINSHIELD FLUID DISPENSER/WIPER MALFUNCTION SERVICE ENGINE LIGHT MALFUNCTION-AT LEAST (5) OCCASIONS SOLENOID VALVE BAD CLUTCH SWITCH BAD BLOWER IN AIR CONDITIONING/HEATER UNIT BAD PIRELI TIRES-BROKEN BELTS IN ALL FOUR (AT 25,000 MILES)- THESE ARE THE TIRES PLACED ON THE VEHICLE BY AUDI COILS BAD GAS GAUGE MIS READ
RIGHT SIDE MIRROR AUTOMATICALLY ADJUSTS WHEN CAR IS IN REVERSE, HOWEVER WHEN YOU GO BACK IN FIRST THE MIRROR DOES NOT RETURN TO THE ORIGINAL SPOT. AUDI HAS SAID THAT THIS IS A SOFTWARE PROBLEM. IT HAS BEEN SEVERAL MONTHS NOW AND THEY HAVE NOT FIXED THE ISSUE. IT IS A DANGEROUS ISSUE BECAUSE EVERYTIME YOU NEED THAT MIRROR IT IS POINTED IN THE WRONG DIRECTION (USUALLY INTO THE SKY). IN EMERGENCY SITUATIONS AND GENERAL DRIVING, THE MIRROR IS NEVER IN THE CORRECT SPOT. I HAVE HAD SOME VERY CLOSE CALLS BECAUSE IN ORDER TO SEE IN THAT VEHICLE YOU NEED THAT RIGHT SIDE MIRROR. I RECENTLY HAD TO SLAM ON THE BRAKES AT 65MPH ON THE FREEWAY BECAUSE A GUY CUT ME OFF, I COULD HAVE EASILY MOVED INTO THE OTHER LANE BUT BECAUSE THE MIRROR WAS POINTED IN THE WRONG DIRECTION, THIS WAS NOT AN OPTION. WHEN I SLAMMED THE BRAKES THE BUY BEHIND ME SLAMMED HIS AND SLIDE RIGHT BY ME NARROWLY BASHING MY BACK BUMPER. THE WHOLE THING COULD HAVE BEEN AVOIDED IF THE MIRROR WORKED. THERE ARE OTHERS WITH THE SAME CAR THAT HAVE THE SAME COMPLAINT. AUDI AGAIN HAS SAID IT IS A SOFTWARE ISSUE HOWEVER THEY HAVE NOT FIXED IT. IT IS A VERY DANGEROUS SITUATION AND AN ACCIDENT(S) IS WAITING TO HAPPEN. THANKS
IGNITION COIL FAILED ON HIGHWAY. CAR "SHOOK" VIOLENTLY UNTIL STOPPED IN PARKING LOT. ONCE CAR WAS OFF THE ROAD, THE COIL HOUSING CAUGHT FIRE. THE FIRE ULTIMATELY BURNED ITSELF OUT, AND THE CAR WAS TOWED TO THE LOCAL DEALERSHIP FOR REPAIR. THE DEALERSHIP NOTIFIED AUDI USA OF THE DEFECT AND RECOMMENDED VEHICLE REPLACEMENT. AUDI USA ELECTED TO REPAIR CAR UNDER WARRANTY. MULTIPLE FAILURES HAVE OCCURRED SINCE (SEE LIST). TS
IN HOT, MUGGY WEATHER AND WHEN OPERATING THE AIR CONDITIONER, THE A/C DEVELOPS CONDENSATION ON THE WINDSHIELD WHICH SEVERELY IMPAIRS VISION AND SAFE OPERATION OF THIS VEHICLE. TO SEE OUT WINDSHIELD I MUST RUN WINDSHIELD WIPERS.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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