2017 Audi A6 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Audi A6, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags630.0%
- Steering525.0%
- Engine420.0%
- Driver assistance315.0%
- Electrical210.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Air bags deployed
Had the car parked in the driveway for about a week and half. When turned it on for the first time after that period, noticed the airbag light in the odometer panel continue to be on. Checked for any airbag recalls but found none. Although no airbag recalls have been placed on this particular vehicle so far; I found an online source which states that vehicle of this year, make and model may be affected with airbag issues. Since this could be of a major safety concern, Please check and advise on how to go about this.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
My power steering went out & then all of a suffen I was driving & my steering wheel would not move my wheels
There is an issue with the power steering control module that causes a lot of error codes to populate. Many of the codes are generic and hard to diagnose, even with Audi certified diagnostic equipment/tools. When this code initially presented, ~9 months ago, there was a red steering wheel light on the dash. I found a company that repairs these modules with these specific codes (I’d imagine good business since this is a common issue); while I got power steering to work, there are codes that still recommend full replacement of the power steering module (Audi certified diagnostic equipment). This error in the module causes complete loss of power steering, with serious risk to safety of all passengers and other drivers, on and off the road. Because this module may communicate with other modules and systems, it may render other codes and faults with the abs and start/stop systems for example. I’ve taken this issue to an Audi dealer and they say I have to pay out of pocket for a whole replacement of the module and rack&pinion. I understand how to maintain a vehicle but this is a known issue for many other models/trims and years. I’ve read some reports that Audi had de-escalated this issue in other models (2012-2016) to avoid a larger number of vehicles being affected. While my vehicle is 2017, it’s out of the “covered recall” but I’m experiencing similar issues to the very same issue. PS. My car has been sitting for 9 months due to this issue.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Engine mounts failed. They are fluid damped and the seals failed and leaked and now the motor is sitting loose in a metal on metal condition with the mounts collapsed. Additionally the manifold and timing chain cover leaks. Additionally the water pump failed. This is all on a car with <75k miles. Problems have been noted by mechanics including Audi dealership. No warning lamps except during pump failure causing engine to over heat
Car overheat. Engine light on. pulled over and then drove directly to local dealer 10min away who noted engine temp control actuator faulty- stuck. Needed to replace thermostat. Dealer noted problem was noted in earlier year Audi A6 models as well but thought 2017 year did not have similar. Could not leave/drive away from dealership since they noted too dangerous with faulty thermostat/coolant/heating etc. Hoping others are not experiencing similar danger/risks…
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Passengers side blind spot warning system is intermittent working. Vehicle fails to register tractor trailer and cars on a random basis. Dealer states no codes, however it won’t show codes or an issue if it isn’t aware there is a vehicle present. Offered video proof of sensor not working properly, dealer still refused to repair.
While driving my family on a major Interstate, a myriad of warning ⚠️ lights appeared on my dash panel and my vehicle’s steering literally locked! I have had no previous warning lights or issues with this vehicle since it was purchased. This near fatal incident happened as a 18-wheeler was seeking to merge onto the Interstate and I couldn’t change lanes to allow the oncoming traffic to merge. This malfunction/failure caused me and my family to narrowly miss being fatally crushed by the merging 18-wheeler. After bringing the vehicle to a stop in a safe area off of the Interstate and locating the vehicle owner’s manual, I learned that the Electromechanical Steering Unit failed on my 2017 AUDI A6 (Mfg 6/16). Because all of the local AUDI dealerships were closed, I had to call and have the vehicle towed to my home. Upon further researching the issue in various AUDI forums, I realized this system failure was widely experienced by AUDI owners and that it may have even played a part in prompting AUDI to issue “Electromechanical Steering Unit Extended Warranty” letters to certain AUDI 2011-2016 vehicle owners (A6 owners included). I believe NHTSA should do its due diligence in seeking to reduce highway safety fatalities on our nations highways caused by vehicle safety defects/malfunctions by auto manufacturers and execute a mandate for AUDI to (1) issue a SAFETY RECALL for this issue, OR (2) extend the Electromechanical Steering Unit Warranty to include later model year vehicles. It appears that AUDI has not corrected the known issue on their own; thereby warranting NHTSAs regulatory intervention. I would like NHTSA to launch a defects/safety investigation to determine how many more AUDI owners are at risk of experiencing this life-threatening, correctable, and known issue. Please keep me informed on the results of my report.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I was at a stop light and automatic engine shut-off turned the vehicle off. However, when the light turned green car would not start. I had to put it in park and then turn the vehicle on/off to restart the vehicle.
TL* THE CONTACT OWNS A 2017 AUDI A6. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE, THE POWER STEERING, ABS, AND ETC WARNING LIGHTS ILLUMINATED. THE INSTRUMENT PANEL HOWEVER WAS INOPERABLE. A MESSAGE INDICATING THAT THE VEHICLE WAS UNSAFE TO DRIVE WAS DISPLAYED. THE VEHICLE WAS TOWED TO AUDI OF RICHMOND LOCATED AT 15292 BROAD ST, HENRICO, VA 23233, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT WATER HAD BACKED UP INTO THE FIRE WALL AND DAMAGED THE COMPUTER SYSTEM. THE FAILURE WAS DUE TO THE PROXIMITY TO THE DRAINAGE PANEL AND THE FIRE WALL. THE CONTACT WAS INFORMED THAT THE COMPUTER IMAGE PROCESSING MODULE AND CAMERA MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 35,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .