Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2019 Audi A6 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Electrical malfunction warning. Steering wheel got tight. Transmission failure warning. Then the the car began to stop. all types of various warnings were popping up on the heads up display. It is in the process of getting taken to the nearest dealer.
When backing up the car the cameras don't turn on and often times the collision sensors go off randomly. On the highway the emergency brakes go off randomly when a car passes by on the right-hand side of the vehicle.
The car couldn't start and stopped abruptly on the way through bunches of errors on the dashboard with check engine light and steering was firm and could not lock the Car or open the door Here are the warning list for 2019 Audi A6: Electrical system malfunction Electrical system malfunction Parking aid malfunction Transmission malfunction Rear spoiler malfunction Drive system: malfunction Traction control malfunction Tire pressure monitoring system malfunction Parking brake malfunction Automatic start/stop system malfunction Start/stop system malfunction
Warning light came on for electrical malfunction and many other malfunction lights car then shut down.
Car shut down while driving due to the electrical system malfunction; had to get the car towed; ended up being a known issue by Audi with no recall related to the alternator; replaced with new alternator
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.
On December 16, 2022, the alternator on the vehicle failed, which prevented the battery from charging. Luckily, I had just parked the car when all the electronics shut off - otherwise I would have been driving on a busy street with the potential for an accident. The vehicle was towed that day to White Allen European Auto Group in Dayton and is still there and available for inspection. Today is Feb. 6, 2023, and they are still unable to get the required alternator parts and we don't have an ETA. To my knowledge the vehicle has only been assessed by their technician, not anyone else. There were electrical issues prior to the failure. I took the vehicle to White Allen on Nov. 22 due to warning lights for Lane Departure Warning and Lane Keeping Assist turning on and off, as well as issues with the engine shutting off at traffic lights and being unable to get the car to move without turning it completely off and back on again. When I took it to the dealership, they performed many vehicle recalls and repairs including multiple software updates, reworking the transmission wiring harness, servicing the start/stop system, airbag inspection, battery load, control module update, MMI software update, etc. I picked up the vehicle on November 30, 2022. On December 5, 2022, I had to take it back to White Allen because the bottom display screen was not functioning properly. (When starting the car, the top half of that screen was scrambled and the bottom half was dark. After driving for a while, the screen would begin functioning properly). They diagnosed it as a hardware issue with the top screen that controls the lower screen. I was told they would replace the top screen, and the parts should be available by December 29. I asked if the car is safe to drive, and they said I could continue driving it as the lower screen doesn't control anything that might be a safety issue. On December 16, the car stopped working and I had it towed back to the dealership.
Electrical system malfunction caused by a faulty generator which was confirmed by Audi Connection (servicing dealership) in Cincinnati, Ohio.
My wife was travelling on the interstate at about 75 mph, when all of the dash lights flashed in red that there was an electrical system failure. At this time, while driving in the fast lane, it seemed like all systems including steering and power brakes failed. She managed to make it across four lanes of traffic before the car died completely. Once we got the car towed to the dealership, they informed us that it was a failure with the 48V generator and that it would be at least 2 months to fix the problem because the part was on back order. It has now been 2 and a half months, so I called the dealership and they told me they have 31 of these to change and my car is still a few weeks away from be repaired.
I was driving on the interstate when the vehicle gave a warning saying "electrical system malfunction, contact dealership". I went to the dealership as I was within a couple of miles and they said it could be many things and they would need to evaluate it the following week. I left with the car and attempted to drive it back the following week on the scheduled appointment. The vehicle did not make it back to the dealership. While driving on the interstate back to the dealership, a message saying, "Electrical system failure, safely exit roadway" came on. I was able to exit off the interstate immediately into a parking lot. While I was trying to exit, multiple warning lights came on saying the crash sensors were inoperable, transmission was inoperable, camera system was inoperable, and the car started shaking as if the engine was loose under the hood and it shut off and would not restart. This took less than about 90 seconds as I was at an exit and already in the right lane on the interstate. Audi Care came and towed the vehicle and the dealer says the alternator has gone bad and it is on backorder. This is exceptionally dangerous because if I were not at an exit and in heavy traffic, this could have happened while I was in the middle of the interstate and the vehicle lost all power. I've since read Audi forum and found this exact scenario has happened to many drivers who were not as lucky to be near an exit or under warranty. Audi should recall the vehicle because it puts the driver in a very dangerous situation. I was stuck in an empty parking lot for several hours waiting for a tow but I consider myself lucky after reading the experience of other drivers. My car has been in the shop for three weeks now and I'm not sure when they will have it fixed. My warranty expires in the next few months so I may end up having to pay for repairs later because my warranty expired while the car sits at the dealer and I won't be able to test if it has been resolved.
The electrical system failed while driving at highway speeds on the interstate. Car lost power, all safety systems shutdown and I had to navigate the car while coasting off the road. Car would no longer start and left me stranded on the side of the interstate for 2hrs. I have since learned from the audi service department that the 48V generator had failed and caused this situation.
The contact owns a 2019 Audi A6. The contact stated that while driving at an undisclosed speed, the rearview camera and blind spot monitoring system intermittently failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer reprogrammed the computer and the failure recurred. The vehicle was then taken to Sewickley Audi (526 Ohio River Blvd Suite A, Sewickley, PA 15143) where the trunk cable and an unknown module were replaced. The failure recurred and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
ON SUNDAY FEBRUARY 21, 2021 AT ABOUT 330PM ON RT 30 IN AMSTERDAM NY WE WERE DRIVING IN STOP AND GO TRAFFIC LESS THAN 30MPH. AS THE CAR IN FRONT OF ME STARTED TO SLOW IN TRAFFIC I STARTED TO BRAKE MY A6, AT ABOUT 20MPH AND ABOUT 1.5 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME THE AUDI PRESENSE COLLISION WARNING SCREEN ACTIVATED WITH A RED SCREEN IN THE DRIVER'S CLUSTER AND A "CHIME" THE CAR THEN WENT INTO EMERGENCY COLLISION STOPPING MODE...CAR'S ANTILOCK BRAKES ACTIVATED BRINGING MY CAR TO A COMPLETE STOP IN TRAFFIC. TRAFFIC IN FRONT OF ME NEVER STOPPED AND I WAS AT A DISTANCE THAT I HAD COMPLETE CONTROL OF MY CAR WITH MORE THAN ENOUGH DISTANCE TO SLOW OR STOP MY CAR SAFELY. THE CAR BEHIND ME CAME WITHIN INCHES OF REAR ENDING MY CAR. I'M SPECULATING THAT THE DRIVER BEHIND ME DID NOT EXPECT ME TO STOP DEAD IN TRAFFIC ANYMORE THAN I DID. TRAFFIC CONDITIONS AND DISTANCE DID NOT WARRANT THE PRESENSE TO WARN AT ALL LET ALONE ACTIVATE THE EMERGENCY COLLISION RESPONSE BRAKING. THIS IS THE THIRD MALFUNCTION OF SAFETY SYSTEMS I HAVE REPORTED TO NHTSA RE: MALFUNCTIONS OF ADVANCED SAFETY SYSTEMS. AUDI USA IS UNRESPONSIVE.
AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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