Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2021 Audi A6 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My alternator was not working and it was a recall and I paid to fix it and they don’t wanna pay me back. I got a new part from audi and fix it at the shop and they don’t wanna pay anything just called and she said we don’t pay only if he’s done at the dealer. And I don’t believe that! Bc dealer told me they pay if I fix it any where to get done quick bc was out stock
While driving at normal speed, the entire digital instrument panel suddenly went black and a red warning triangle appeared. I lost all gauges, including speedometer, fuel level, and warning indicators. This created a serious safety risk because I was in active traffic and had no way to know my speed or see alerts. My VIN shows an open recall for this exact defect (instrument cluster blackout), but the failure has already happened during normal driving. I consider the vehicle unsafe to drive until repaired.
The car has had multiple issues with warning lights and malfunctioning systems. Including : 1.Child locks 2.Every single component of the ADAS 3. Emergency services being activated at least a few times a month - this is an SOS for emergency 911 service. The repeated, continuous and mostly false warning lights are a driving distraction that can easily cause an accident. I have photos of all warning lights coming on in the vehicle. The dealership has repeated stated that they couldn't reproduce the problem even though pictures were provided and the car is still under the original warranty period. The latest attempt to fix the vehicle was to replace the sensors on the front of the vehicle. This solution was only attempted after the 4th report of the problem to the dealership where the car was serviced under the original manufacturers warranty
Vehicle had electrical system malfunction. Vehicle provided an electrical system malfunction and vehicle starting system malfunction warning message a few days prior to the incident. Vehicle has approximately 20.5K miles on odometer. Before I was able to bring it to service, the electrical system malfunction message became more severe and turned from yellow to red. While driving, the vehicle progressively shut down ABS, lane departure, and other systems and gave a transmission warning message. Eventually, the car lost power and I was left stranded at the side of the road.
Car reported an engine restarter issue (with battery symbol) and recommended to contact the dealer. Car next shut down automatic restart system, and air conditioning stopped working. Within a short period of time (same day), the car listed a red battery symbol and advised to stop the car. After doing so and contacting the Audi roadside, the car was listing a series of issues on multiple symptoms while also saying in the warning message "still okay to drive". These systems included steering, braking, and what seemed to be other sensors the car powers. Finally (and within 5 minutes of the previous message of being okay to drive), the warnings were continuous and started including the transmission. The car stopped accelerating (we were on the expressway) and we thankfully got to the side of the road. This was an enormously dangerous situation as the car became fully disabled and we were subject to limited options of relief from a major traffic area. Within 30 minutes of being disabled, no electrical charge was present in the car, including emergency flashers, making the situation more dangerous as it was nighttime, so we had to abandon the car and walk down the expressway to find a hotel. Could not even put the car in neutral for the tow. Service is initially reporting a failure of the restart generator. This appears to be an alarmingly common issue with Audis.
The contact owns a 2021 Audi A6. The contact stated while his father was driving 45 MPH, the electrical system Malfunction warning light illuminated. The contact stated that several electronic components started to turn off until the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the starter generator to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
The contact's wife owns a 2021 Audi A6. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and was unable to confirm when parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Multiple warnings indicating to contact dealer (Lane departure, adaptive cruise control, collision avoidance, electrical system, start/stop, etc) then 1 minute later transmission failure and engine failure imminent. After a minute or two my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop in the center median of an expressway and contacted the dealer. Flatbed towed to dealer who stated most likely the generator between the lithium battery bank and gas engine failed. They have seen several in this year for A6 and A7's with mild hybrid engines. I was lucky to be in low volume traffic as there was no power to indicate to drivers around me that my engine quit and not even turn signals worked. After having car towed to Audi dealer, they proceeded to tell me it was the starter/generator and the part was on back order for two to three months.
Liquid spulked in the trunk and somehow was able to get to the control module that is located under the rear seat similar concerns as recalled Audi Q5. Vehicle malfunctioned in the middle of a busy intersection.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Data on this page last refreshed .