RoadVitals

2025 Audi Q6 Sportback E-Tron

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Nov 2, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 19, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2025 Audi Q6 Sportback E-Tron, most frequently naming the driver assistance, airbags and steering categories. 1 safety recall has been issued covering this model year; and 328 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance250.0%
  • Airbags125.0%
  • Steering125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V899000

SEAT BELTS:REAR/OTHER:RETRACTOR

Dec 19, 2025
27,768 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
The risk: An improperly secured child seat can increase risk of injury during a crash.
The remedy: Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc.Manufacturer number 69D8View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceSteering
Filed Nov 2, 2025

1.We were driving down a 4-lane divided road and the car abruptly and rapidly slow down at a cross road causing the car behind me to hit their brakes just barely avoiding a collision. There was no reason for this, there wasn’t a stop sign or signal just, a cross road. 2.Audi setup my wife’s phone so that she could use her phone and leave the key at home, guess what? The app(?) stopped working while she was shopping and when she came out the phone couldn’t open the door. Fortunately, she left her key in her purse and was able to operate her car. What would have happened if she was out in the wilderness or in an unsafe place when this happened? This issue could have put her well-being or life in jeopardy. 3.Driving down the highway with driver assist working is enjoyable until the road dips or the lines have faded and disappear for a “short” distance and then the car swerves. Again, this is putting lives in jeopardy. 4.Driving from Atlanta to my home with a car full of grandchildren my app stopped working, why? We decided to get off the highway and My Audi couldn’t figure out where a high voltage charging station was. Audi didn’t tell us we were low on power nor did it tell us where or when we needed to charge. So, we’re in the mountains with little power left trying to find an internet signal to find a charging station. The closest was at a private Country Club in the mountains, we went there but it was only 110v, no help. We finally found a small town with what I think was a 240v station and we had to wait 6-hours to get enough charge to make it back home. This could have been a real disaster. 5.My Audi App was restored by magic a day later. How and why did this happen when I struggled to get it to work when I had my grandchildren in the mountains? 6.My wife’s app still won’t login. The login just disappeared after working for 3 weeks. She’s made multiple attempts to get logged back in to no avail. 7.We have now been told that we can’t jo

NHTSA ID
11697053
Incident
Aug 1, 2025
Filed Oct 29, 2025

As I was driving northbound on Interstate 580 in Reno, NV, the sunroof exploded.

NHTSA ID
11696447
Incident
Oct 29, 2025
Driver assistance
Filed Oct 21, 2025

This vehicle was purchased from Audi Fort Lauderdale on July 31, 2025 and on the drive home, 9 safety systems were reported as not working. This has continued for 7 weeks and the dealer has attempted repair 5 times including software updates, front camera replacement, camera alignments and finally the major ECU replacement to no avail. There are many people on the Audi Etron forum complaining of the same or similar issues. My car has not functioned safely for a single day since purchase and Audi is dragging their feet on a buyback. The executive case manager said that they would ordinarily replace the vehicle but that ALL Q6 models are having safety issues!! See this video of what happens on car start: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11694673
Incident
Jul 31, 2025
Airbags
Filed Oct 21, 2025

5’8” 105lb person sitting in the front seat will result in the airbag indicator showing “off” for up to 15 mins of driving before turning “on”. Is happening on purchased vehicle and courtesy vehicle. I suspect the advanced airbag system is faulty.

NHTSA ID
11694652
Incident
Oct 20, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2081477_4

ELECTRICAL SYSTEM

This bulletin provides in overview of the combined software update.

TSB_2082223_3

ELECTRICAL SYSTEM

This bulletin provides information regarding software update KD2* 03.11.00/C (28.14.01).

TSB_2080711_4

STEERING

This bulletin provides information when DTC B200009 Control Module faulty" is present.

TSB_2081403_3

ELECTRICAL SYSTEM

This bulletin provides informatoinw hen the driver assist systems and traffice sign recognition is sometimes inoperable; DTC U198C00; U147C00, U194E00.

TSB_2082223_2

ELECTRICAL SYSTEM

This bulletin provides information regarding software update KD2* 03.11.00/C (28.14.01).

TSB_2082226_2

ELECTRICAL SYSTEM

This bulletin is an aid supportin gthe combined softare update 03.11.00/C (28.14.01) KD2*.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q6 Sportback E-Tron by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2025Viewing410—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.