2007 Audi Q7 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Audi Q7, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical3427.2%
- Fuel system2923.2%
- Engine1915.2%
- Visibility75.6%
- Driver assistance75.6%
- Body & structure64.8%
- Steering54.0%
- Brakes43.2%
- Interior & seats32.4%
- Airbags32.4%
- Other / unspecified32.4%
- Powertrain (other)21.6%
- Seat belts10.8%
- Tires & wheels10.8%
- Exterior lighting10.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Water leakage into the driver’s side floor panel. Water leakage seeped into battery compartment below driver’s seat which is a result of a sunroof drain problem. New Battery was installed for only 3 months before the low battery charge warning light came on. Car will not start at times. Water leakage into electrical components that lead to the MMI not turning on or working at all. The MMI shut off first, then the battery became faulty. The car has been jumped at least 10 times due to the water damage, which proposes a risk to the driver. The electrical components are being flooded, which is a safety issue and proposes a safety hazard to the driver and all passengers. The electrical is at risk for further damage. This problem has been reported by others many times. Other warning lights such as the air bag light comes on and goes off, which is a safety risk if the air bags are faulty and the driver cannot tell if the malfunction is electronics based caused by water damage.
This started happening in the last 2 mos. My MMI started acting up, it first displayed radio not installed, then it would stall and not show anything on screen, then it came back on to regular showing but then went out again and displaying radio not installed. Then at one point I was able to play my CDs but not my radio. Then finally the complete system went out, now the screen only shows the MMI logo and will not turn on and cant not be reset. So as this has happen, my fuel tank area started to drips tiny drops of gas only happens when I drove it, so now it is leaking even more fuel so I have it sitting in drive way until I get it into the shop. While its been sitting in the drive way for the last 2 weeks, I would occasionally start it but this last time I started it my battery went dead and it started leaking even more gas after I got it jumped. As long as it is not on it does not leak gas.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
STRONG SMELL OF GAS WHILE OPERATING VEHICLE. ALSO STRONG SMELL OF GAS WHILE PARKED. GETTING WORSE!!! LOOKED UP THIS ISSUE ON YOU TUBE. FOUND THAT THIS IS A DEFECT IN AUDI Q7 YEARS 2007-2012. I OWN AN AUDI 2007 Q7. CALLED NEAREST DEALERSHIP AND SPOKE WITH REPAIR DEPARTMENT. THEY STATED THIS WAS AN ISSUE NOT ON A RECALL LIST FOR MY VEHICLE. VIN# [XXX] PURCHASED USED 2018 FROM PRIVATE DEALERSHIP IN PHOENIX AZ. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle is leaking fuel like it did before the recall in 2016. Fuel puddle under car after sitting for 3 minutes huge safety problem. The recall was done 9 years after the car was sold and it’s been 9 years since the recall was done and the problem came back, meaning it was never actually fixed, since it lasted the exact same time it took to break the first time.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
there is a gas odor that is overwhelming when the truck starts. the gas mix with oil fumes will cause headaches because the odor comes into the vents of the truck and does not stop until after the truck is turned off. when the vehicle is turned off there is a hissing sound in the engine that does not stop until after 15min the engine stays off. There is no overheating but the engine is hotter then most trucks when running.
OIL PUMP BOLT LOSE TIMING CHAIN RATTLING LOSE OIL PRESSURE.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE PANORAMIC SUN ROOF SEAL WAS LEAKING, CAUSING WATER TO DRIP ONTO THE ELECTRICAL WIRING. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
TURNED ON THE CAR AND WITHIN A FEW MINUTES SMOKE FILLED UP THE WHOLE CAR. THE SMOKE WAS COMING FROM THE REAR WIPER FROM THE INSIDE. SEEMS TO BE COMING FROM THE WIPER MOTOR BUT CAN'T TELL UNTIL I TAKE THE PLASTIC COVER OFF. STARTED SMOKING IMMEDIATELY EVERY TIME I TURNED THE CAR ON, TESTED IT A TOTAL OF 3 TIMES. STRANGE CARAMEL COLORED RESIDUE LEFT ON THE BACK WINDOW FROM THE INSIDE. SMELLS TERRIBLE. THE CAR WAS STATIONARY THE WHOLE TOME AND PARKED IN A NEIGHBORHOOD. SURPRISED A FIRE DIDN'T START BECAUSE OF THE AMOUNT OF SMOKE. SOME RESEARCH ON THIS SAYING SOME PEOPLE HAD AN ACTUAL FIRE INSIDE THE CAR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
"TAKATA RECALL" THE SHIFTING GOES OUT WHEN DRIVING CAUSE THE VEHICLE TO JERK OR EVEN HOLT IN TRAFFIC. THE DASH LOCKS UP TO A BOLD RED. THIS CAUSES THE VEHICLE TO DRIVE AT A SLOWER SPEED AND CAN NOT GO ABOVE 45MPH. THEN THE FUEL STARTS TO SMELL UP THE WHOLE VEHICLE.
TL* THE CONTACT OWNS A 2007 AUDI Q7. WHILE MERGING ONTO THE HIGHWAY, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE VEHICLE WOULD NOT ACCELERATE WHEN THE PEDAL WAS DEPRESSED. A POLICE OFFICER PULLED THE CONTACT OVER AND STATED THAT IT WAS UNSAFE TO DRIVE BELOW THE SPEED LIMIT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The contact owns a 2007 Audi Q7. The contact stated while driving approximately 40 MPH or slower, there was water coming into the vehicle on the driver's and passenger's side of the floorboard. The contact stated there was no rain, and the location of the leak was unknown. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, the contact was informed they were not able to repair the vehicle due to the age of the vehicle. The approximate failure mileage was 100,000.
THE REAR SUNROOF LEAKS AROUND THE SEAL AND LEAKS DOWN INTO THE ELECTRONICS OF THE CAR. THE DRAIN TUBES ARE RAN THROUGH THE ELECTRONICS COMPARTMENT CAUSING IT TO SHORT OUT THE SYSTEM AND CAUSING THE CHECK ENGINE LIGHT AND TIRE SENSOR LIGHTS TO COME ON AND NOT BE ABLE TO BE RESET. THE SUNROOF NOT ONLY LEAKS FROM THE DRAIN TUBES BUT ALSO AROUND THE SEAL, ALSO CAUSING THE WATER TO DRAIN INTO THE ELECTRICAL COMPARTMENT WHICH CAUSES THE SAME ISSUE EVEN AFTER THE DRAIN TUBES ARE REPAIRED. YOU CAN FIND THIS ISSUE LISTED ALL OVER THE INTERNET HELP SITES AS WELL AS YOU TUBE. THIS IS A VERY COMMON ISSUE WITH THIS MODEL VEHICLE, AND IS A DESIGN FLAW THAT AUDI IS REFUSING TO FIX AND PASSING ON THE COST TO THE CONSUMER. TO REPAIR THE AMP AND WATER LEAK IS UPWARDS OF $6000. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR ASSUMING THE EXPENSE OF A MANUFACTURER DESIGN FLAW. THE LEAK OCCURS IN THE REAR SUNROOF OF THIS MODEL AUDI AND IS A ISSUE THAT IS LISTED ALL OVER THE INTERNET AND AUDI HAS NOT MADE IT A RECALL.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2007 Audi Q7. The contact stated that while the vehicle was parked, the vehicle stalled intermittently, and failed to return to normal operation. There was no warning light illuminated. The vehicle was self-diagnosed by the contact, and the contact determined that the steering column lock module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.
THE VEHICLE WAS IN PARK AS I WAS LEAVING OUT OF THE HOUSE GOING TO START THE CAR IT WOULD NOT START AND KEY HAD GOT STUCK IN IGNITION. I THEN TOWED TO HENDERSON AUDI WHERE THEY EXPLAINED THE STEERING COLUMN WAS THE REASON FOR THIS. THEY ALSO GAVE ME NOTICE THAT THEY HAVE GOTTEN THIS PROBLEM MULTIPLE OCCASIONS. STEERING COLUMNS GOING BAD IN AUDI Q7
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Vehicle was difficult to stop as power assist to braking system did not seem to be working
AFTER LEAVING WORK ONE DAY, MY ESP & ABS LIGHT CAME ON. EVERYTHING WAS FINE WHEN I DROVE INTO WORK IN THE MORNING. THE CAR WAS PARKED ALL DAY AND THE WARNING LIGHTS CAME ON BEFORE I LEFT THE PARKING LOT. THE ESP LIGHT SHUT OFF THE NEXT MORNING HOWEVER THE ABS LIGHT STAYS ON CONSTANTLY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2007 AUDI Q7. WHILE THE VEHICLE WAS PARKED WITH THE KEY IN THE IGNITION, THE CONTACT CLOSED THE DRIVER SIDE DOOR AND PROCEEDED TO THE BACK SEAT TO ASSIST THE CHILDREN OUT OF THE VEHICLE. BEFORE APPROACHING THE REAR DOOR, ONE OF THE CHILDREN LOCKED THE DOOR. THERE WAS NO MEANS OF ENTERING THE VEHICLE BECAUSE THE REAR DOORS DID NOT FEATURE AN UNLOCK LATCH MECHANISM. THE POLICE WERE CALLED TO THE SCENE TO UNLOCK THE VEHICLE DOORS. THE CONTACT WAS HIGHLY CONCERNED OF THE SAFETY RISK INVOLVED WITH NOT BEING ABLE TO OPEN ANY OF THE DOORS FROM THE REAR. THE CURRENT AND FAILURE MILEAGES WERE 10,000. UPDATED 07/29/08.*LJ UPDATED 08/06/08
TL*THE CONTACT OWNS A 2007 AUDI Q7. SHE STATED THAT HER TWO-YEAR-OLD CHILD LOCKED HIMSELF INSIDE THE VEHICLE USING A LOCK BUTTON LOCATED IN THE REAR SEAT. THE CHILD WAS LOCKED IN THE VEHICLE FOR APPROXIMATELY 30 MINUTES IN 95 DEGREE WEATHER. SHE STATED THAT HER HUSBAND UNLOCKED THE VEHICLE WITH HIS SPARE KEY. THE MANUFACTURER STATED THAT THEY WOULD REMOVE THE FEATURE HOWEVER; SHE WOULD LOOSE THE WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 200.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
AIRBAG LIGHT STAYS LIT ON DASH BOARD, SAFETY STATION SAYS IT WILL PASS STATE INSPECTION (MASS) DUE TO AGE OF VEHICLE. MY MECHANIC CANNOT REMOVE THE SERVICE CODE WITH HIS COMPUTER? IT ALWAYS STAYS ON, I BOUGHT THE CAR 2 YEARS AGO AND IT HAS ALWAYS BEEN ON, AND IT ALWAYS BEEN SERVICED THOROUGHLY. MY MECHANIC SAYS IT'S PASSENGER'S SIDE AIRBAG??
THE CHECK ENGINE LIGHT CAME ON AND WE TOOK THE CAR TO GET CHECKED OUT AND THEY SAID THAT THE FUEL PUMP IS NEEDING TO BE REPLACED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2007 Audi Q7. The contact stated while driving approximately 40 MPH or slower, there was water coming into the vehicle on the driver's and passenger's side of the floorboard. The contact stated there was no rain, and the location of the leak was unknown. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, the contact was informed they were not able to repair the vehicle due to the age of the vehicle. The approximate failure mileage was 100,000.
THE MOM SCREEN WENT OUT. WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . IT WILL COST 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM. THE WATER WILL BACK UP AND DRAIN OUT ONTO THE FLOOR, WHICH MAY CAUSE ELECTRICAL PROBLEMS, AUDI SHOULD REPLACE THIS OR FIX THIS PROBLEM DUE TO ITS SEEM ITS HAPPENING TO ALL THEIR CARS WITH SUNROOFS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
there is a gas odor that is overwhelming when the truck starts. the gas mix with oil fumes will cause headaches because the odor comes into the vents of the truck and does not stop until after the truck is turned off. when the vehicle is turned off there is a hissing sound in the engine that does not stop until after 15min the engine stays off. There is no overheating but the engine is hotter then most trucks when running.
VEHICLE REACHED A SPEED OF 75MPH STARTED FEELING A VIBRATION, STARTED TO SLOW DOWN AND THE DRIVE SHAFT CAME LOOSE FROM THE TRANSMISSION, DAMAGED FUEL LINE AND E-BRAKE CABLE. VEHICLE WAS MODIFIED IN 2011 AS A STRETCH LIMOUSINE, A MOBILE MACHINE STATED THAT FOUR OF THE SIX BOLTS WERE MISSING AND THE LAST TWO BROKE AND CAUSED THE DRIVE SHAFT TO COME OFF, VEHICLE WAS PURCHASED IN MINNESOTA AND THE CONVERSION WAS DONE IN ILLINOIS. I HAVE ONLY HAD THE VEHICLE A LITTLE OVER 30 DAYS. I FEEL THAT THERE WAS AN OVER LOOK FROM THE BUILDER TO THE LAST OWNER AND I DON'T KNOW HOW TO HANDLE THIS SITUATION. PLEASE ADVISE
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
NOTE - THIS IS A 2007 AUDI Q7, WHICH IS NOT IN NHTSA'S SYSTEM - THEY INSTRUCTED ME TO LIST VOLKSWAGEN. AUDI Q7 REAR SEAT (2ND ROW) HEAD RESTS DO NOT ALLOW CORRECT INSTALLATION OF CHILD SEATS. THE AUDI Q7 HAS FOLDING REAR HEAD RESTS THAT ARE NOT REMOVABLE. THE CONSTRUCTION OF THE HEAD REST (SPECIFICALLY THE BARS WHICH EXTEND UPWARDS FROM THE SEAT TO HOLD THE ACTUAL HEAD REST) BLOCK CORRECT PLACEMENT OF FORWARD FACING TODDLER SEATS, INCLUDING MODELS TRIED FROM BRITAX AND GRACO. THE ISSUE IS THAT THE Q7 HEAD REST BARS, INSTEAD OF BEING STRAIGHT LIKE MOST CARS, CURVE FORWARD TO HELP THEM FOLD DOWN WHEN YOU LAY THE SEATS FLAT. SINCE THE TOP OF THE CHILD SEAT BACK EXTENDS ABOVE THE CAR SEAT BACK, THESE CURVED BARS BLOCK THE TOP OF THE CHILD SEAT SO YOU CANNOT LAY THE CHILD SEAT FLUSH AGAINST THE SEAT BACK, AND GET A SECURE FIT. BECAUSE THE BARS PUSH THE CHILD SEAT FORWARD, THE BASE OF THE CHILD SEAT EXTENDS PAST THE FRONT OF THE CAR SEAT BENCH. THE CHILD SAFETY SEAT INSPECTOR WOULD NOT APPROVE THE INSTALLATION, AND COULD NOT FIND ANY ACCEPTABLE INSTALLATION WITH THE CHILD SEATS WE TRIED. *NM *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
PURCHASED FOUR CONTINENTAL CROSS CONTACT TIRES 265/50 R19 FROM ARLINGTON AUTO & TIRE POUGHKEEPSIE NY ON 6/7/2011 FOR MY 2007 AUDI Q7 3.2 WITH THE GUARANTEE OF GETTING APPROX 40000 MILES ON THE TIRES. ON 7/4/2012 WITH ONLY 13000 MILES TIRES COMPLETELY BALD WITH MY WIFE DRIVING AROUND WITH A 4YR OLD AND A 2YR OLD. TIRES ROTATED PROPERLY, EITHER DEFECTED OR ADVERTISED IMPROPERLY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
MY CAR STARTED TO HAVE SMELL OF EXHAUST. IT STARTED THREE DAYS AGO WHILE I WAS DRIVING. THE DAY AFTER A LIGHT OF WIPER DEFECTIVE SHOWED UP. THEN THE FUEL DOOR COULDN'T OPEN FROM THE INSIDE, I HAD TO USE THE EMERGENCY FUEL RELEASE TO OPEN THE DOOR. THE SMELL IS ALL THE TIME (PARKED OR IN MOTION).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .