2015 Audi Q7 Fuel system Problems

Warranty will be over in 60 days; the Catalyst Coverter is going back, the Audi dealer and Audi Corporate are delaying the fixture do to some mis communication between dealer and corporate. The problem has to do with DEF gases not being cleanup. The error code is P20EE00 and the engine light is on. The part is under warranty and Audi Corporate is delaying the fixt because the do not wish to pay for the cost. They have had my vehicle for a full week and no decision when to replace the part. I strongly believe they want the warranty to expire so the customer has to pay for cost of the catalyst. The dealer has verified that part is under warranty but corporate does NOT response to the dealer.0

NHTSA ID

11682233

Incident

Aug 14, 2025

The contact owns a 2015 Audi Q7. The contact stated while refueling the vehicle, the fuel gauge failed to properly indicate that the fuel tank was full. The contact continued refueling the vehicle, and fuel started spilling from the filler neck. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump flange. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V298000 (Fuel System Gasoline). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but was unable to assist. The contact was informed that the vehicle had been repaired by the previous owner. The failure mileage was 60,000.

NHTSA ID

11545901

Incident

Sep 15, 2023

Mileage

60,000 mi

Audi Denied Emissions Warranty for covered item.

NHTSA ID

11517991

Incident

Apr 19, 2023

Code P00455 check engine light. When I fuel gas tank, fuel pours out from driver's side. Fuel fill is on passenger's side of car.

NHTSA ID

11429265

Incident

Aug 16, 2021

WATER PUMP LEAKS BECAUSE OF PCV VALVE FAILURE

NHTSA ID

11190136

Incident

Mar 17, 2019

Mileage

59,000 mi

GAS PIPE ABOVE THE ENGINE POPPED WHEN TRYING TO START THE CAR AND ALL THE GAS LEAKED OUT. MIGHT HAVE CAUGHT ON FIRE IF THE ENGINE WAS HOT.

NHTSA ID

11128219

Incident

Sep 7, 2018

Mileage

19,000 mi

TL* THE CONTACT OWNS A 2015 AUDI Q7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FLOW AUDI OF CHARLOTTESVILLE DEALER WAS CONTACTED AND REFUSED TO DO THE REPAIR DUE TO THEM STATING AUDI THE MANUFACTURER HAD NOT INFORMED THEM HOW THEY WOULD BE COMPENSATED FOR THE WORK COMPLETED. THE MANUFACTURER WAS INFORMED OF THE DEALER'S REFUSAL AND INFORMED THE CONTACT THAT, BY LAW, THEY HAD TO SEND OUT THE LETTERS, BUT COULD NOT FORCE THE DEALER TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11004107

Incident

Jul 8, 2017

AFTER BUYING MY NEW 2015 AUDI Q7 ON 9/27/14, I STARTED EXPERIENCING HESITATIONS WHEN PULLING OUT INTO TRAFFIC FROM DEAD STOPS. THE VERY FIRST TIME IT HAPPENED I WAS IN THE MEDIAN OF A 4-LANE HIGHWAY WAITING TO TURN LEFT INTO TRAFFIC. I PRESSED THE ACCELERATOR IT STARTED INTO THE LANE OF TRAFFIC THEN STOPPED. I SAT THERE FOR ABOUT 2-3 SECONDS BEFORE IT TOOK OFF. I EXPECTED TO GET HIT. IT WASN'T THE GAS NOR ME. I HAVE BEEN DRIVING FOR 38 YEARS AND DRIVEN OVER 20 VEHICLES AND HAVE NEVER EXPERIENCED THIS BEFORE. IT CONTINUES TO HAPPEN RANDOMLY AND ALWAYS UNEXPECTEDLY SOMETIMES 1 TIME A WEEK SOMETIMES 3 TIMES A WEEK. THE HESITATION IS AS MUCH AS 3-4 SECONDS. ON 4/18/15 I BROUGHT IT IN TO AUDI OF NEW ORLEANS. THEY CALLED STATING THAT THEY COULD NOT DUPLICATE THE PROBLEM AND TO COME PICK IT UP. I PICKED IT UP RIGHT AT CLOSING. UPON LEAVING THE DEALERSHIP, I STOPPED TO WAIT FOR TRAFFIC, PROCEEDED TO MAKE MY RIGHT TURN, AND IT HAPPENED. ON 5/25/15 I BROUGHT IT TO AUDI OF BATON ROUGE, WHICH IS WHERE I BOUGHT IT. THEY CALLED ME ON 5/29/15 AND TOLD ME: THAT THEY COULD NOT DUPLICATE WHAT I WAS EXPERIENCING; THAT THE TECHNICIAN KNEW WHAT I WAS TALKING ABOUT, BUT THAT IS JUST THE WAY THE Q7S ARE; AND THAT THE TECHNICIAN WANTED TO RIDE AROUND WITH ME WHEN I COME TO PICK IT UP. THAT AFTERNOON AND I DROVE AROUND WITH THE TECHNICIAN FIRST IN ANOTHER Q7 THEN IN MY Q7. I COULD NOT REPRODUCE IT WITH EITHER CAR. HOWEVER, THE TECHNICIAN DID TELL ME THAT HE KNEW WHAT I WAS EXPERIENCING AND THAT THAT IS JUST HOW THE Q7S ARE AND THAT THE REASON IS BECAUSE WHEN I PRESS THE ACCELERATOR THE COMPUTER TAKES CONTROL AND DECIDES IF IT WILL GIVE ME THE POWER I NEED TO PROCEED. I BELIEVE THAT NO CAR SHOULD HESITATE AND PUT PEOPLE IN JEOPARDY BY NOT GIVING THE ENGINE THE GAS IT NEEDS TO PERFORM AS IT SHOULD. I ALSO FEEL THAT AUDI SHOULD MAKE ALL DRIVERS AND FUTURE DRIVERS OF Q7S AWARE OF ITS BEHAVIOR. ...UPDATED 10/01/15*BF UPDATED 12/05/2017*CN

NHTSA ID

10735829

Incident

Oct 15, 2014

Mileage

700 mi