2018 Audi Q7 Suspension Problems

I’m reporting a serious safety issue with my 2018 Audi Q7. Both rear suspension springs failed suddenly while I was driving at highway speeds 70 MPH, with no warning at all. This was extremely dangerous—I almost lost control of the vehicle when it happened. The rear of the car dropped and handling became unstable immediately. There were no prior signs, noises, or issues leading up to the failure. This kind of failure should not happen under normal driving conditions, especially on a vehicle like this. Having both springs fail at the same time creates a major safety risk not only for me but for others on the road. I had to replace both rear springs at my own expense. Based on what I’ve seen, this may be a known issue and not just a one-time occurrence. I’m asking NHTSA to look into this problem and determine if there’s a defect with the suspension system on the 2018 Audi Q7 that could require a recall or further action.

NHTSA ID

11729693

Incident

Mar 29, 2026

Both rear coil springs broke which the Audi shop has said is very rare to have happened

NHTSA ID

11688937

Incident

Sep 22, 2025

Passenger side rear coil spring broken, shocks leaking. Confirmed by dealer. No warning lamps, messages. Potential safety risks include: Suspension compromise with the balance and alignment of the vehicle. There is a risk of loss of control especially with emergency maneuvers or sharp turns. This leads to poor vehicle control, increase risk of roll of vehicle and braking control. Can cause uneven wear on tires which can cause a blow out or loss of grip on roads. The leaking shocks puts stress on other parts of the vehicle. Suspension may not respond correctly if the vehicle were to hit a pothole or make a sudden turn. The broken coil can puncture a tire, causing loss of control which can result in an accident. The vehicle is garaged year round, maintained very well, with no excessive wear and tear. One owner vehicle.

NHTSA ID

11677881

Incident

Mar 1, 2025

The rear passenger side suspension spring coil broke while driving. The possibility of this failure puncturing a tire, dislodging from the vehicle into traffic, or causing control/stability issues of the vehicle is significant. The vehicle has been towed and is sitting until a fix is determined. No warnings were given before the incident. It happened on a smooth, flat, straight road at the time of occurrence.

NHTSA ID

11672328

Incident

Jul 6, 2025

Rear spring and lower plates have snapped and are broken. This happened at around 60,000 miles. A lot of 2017 & 2018 Audi Q7 owners are complaining at Audi Forums. Please take a look at this issue. Thank you.

NHTSA ID

11623158

Incident

Sep 18, 2024

Rear Drivers side spring cracked failed and corrosion on the bottom mount. Passenger side corrosion also visible and needed to be replaced. Confirmed and documented by dealer and repaired on 7-12-24. Vehicle has 93K miles and was last brought in for multi point inspection at 50K.

NHTSA ID

11601452

Incident

Jul 12, 2024

left and right rear coil spring broken.

NHTSA ID

11580283

Incident

Mar 29, 2024

Rear passenger side coil spring broke. Vehicle has 85K miles. Happened when traveling on a highway - heard a loud bang. Car still ran however sitting 1' lower on that side. Repair estimate in the $1500 range. Research in online forums shows this is happening to a lot of 2017-18 Q7s. definitely a design/component flaw.

NHTSA ID

11579215

Incident

Mar 1, 2024

67,000 miles and broken rear right coil spring. Very serious issue as it can cause an accident while driving. No warnings or messages. Heard loud pop and rear right was sagging. Many other people with this model Q7 have had the same problem. A part like this should not be failing at 67,000 miles.

NHTSA ID

11573723

Incident

Feb 23, 2024

The rear passenger side coil spring broke at 43,000 miles—no hard driving or potholes.

NHTSA ID

11564818

Incident

Jan 10, 2024

Rear spring failure which has been reported as a common issue based on research.

NHTSA ID

11562092

Incident

Dec 27, 2023

Rear coil spring broke without any load on the vehicle. This condition causes some of the safety features to not work such as adaptive cruise control and automatic emergency braking.

NHTSA ID

11558157

Incident

Oct 14, 2023

Both rear springs broke at 70000 miles.

NHTSA ID

11543967

Incident

Jul 15, 2023

Just had the vehicle in for the it’s 60k mile service and no issues reported. Today, at 63k miles I had the same dealer look at a headlight malfunction and the service technician reported the rear coil springs are failing and need replaced.

NHTSA ID

11538808

Incident

Aug 15, 2023

Passenger side rear spring broke near the base on a 2018 Q7 with 66k miles. From looking online, this is a common problem with this model/year. VWofA issued a recall for rear springs for the same year of the VW Atlas, a car that shares the same platform with the Q7, so they know there's a problem. Looking online, many people are having this issue, and it costs, $2400 to replace the springs.

NHTSA ID

11525032

Incident

Jun 2, 2023

This vehicle was maintained by Audi/VW for 60000 miles under a service contract. While changing my snow tires I noticed the spring was broken. My wife did claim she heard a rattling in the back of the car, this must have been it. I’ve found multiple complaints from different owners on car online forums claiming they found the same spring, the right rear, unexpectedly broken. A suspension failure can have devastating results especially with a 7400 pound towing capacity.

NHTSA ID

11499844

Incident

Dec 31, 2022