Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 8 NHTSA owner-reported complaints for the 2010 Audi S5 Cabriolet. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–8 of 8
THE REAR CONVERTIBLE WINDOW IS SEPARATING COMPLETELY FROM THE ROOF AND I AM AFRAID IT WILL FALL OUT ON THE ROAD OR FLY OUT AND HIT SOMEONE. THE WINDOW IS CURRENTLY ONLY ATTACHED BY 2 CORNER. I HAVE TRIED TO ADDRESS IT WITH AUDI BUT HAVE BEEN TOLD ITS NOT THEIR PROBLEM
VEH HAS 92000 MILES START GETTING MEGTRONIC ERROR- OK TO CONTINUE TO DRIVE. TOOK TO RICHMOND DEALER AND THEY ADVISED NEEDED $8K REPLACEMENT- DROPPED PAN - NO METAL AND FLUID GOOD- HAD REPLACE FLUID/ FILTER. DROVE NO CONCERNS THEN WOULD NOT GO AFTER STOP AT LIGHT. TOOK TO VOLKSWAGEN DEALER SAID FOUND NO CONCERNS- HAPPENS AGAIN80 MILES LATER- AUDI SPECIALIST ADVISED JUST NEED G612-G632-G676 SENSORS AND CIRCUIT BOARD'$1000.00 IN PARTS BUT REGUIRED TOOL FOR REPAIR NOT AVAILABLE- SO A $5000.00 COMPLETE FIX CANNOT BE DONE AND DEALER ONLY RECOMMENDING ENTIRE UNIT REPLACEMENT AT $8500.00 TECHNICAL SERVICE BULLETINS (35 GEARBOX WARNING LIGHT -DTCSP179E00, P179F00, P0700, P060A FOR 2010 S5 CABRIOLET S-TRONIC 7 SPEED TRANSMISSION 10/14, 2016' SUPERSEDES TSB GROUP 35 # 16-22 DATED APRIL 18, 2016
WHEN STARTING THE CAR, THE ENGINE WOULD CRANK FOR SEVERAL SECONDS AND SOMETIMES WOULD NOT START AT ALL UNTIL RESTARTING THE IGNITION SEQUENCE. WHILE AT A STOP, THE CAR WOULD JUMP SUDDENLY AFTER A DELAY OF PRESSING THE GAS PEDAL AND THE IDLE WAS VERY UNEVEN. AFTER TURNING THE CAR OFF, THE SMELL OF GASOLINE WOULD PERMEATE AROUND THE VEHICLE FOR A LONG TIME, MAINLY COMING FROM THE ENGINE AREA. WHEN OPENING THE HOOD, THE ENTIRE ENGINE COMPARTMENT HAD A SHINY APPEARANCE ALMOST AS IF A MIST OF GAS OR SOLVENT COVERED EVERY SURFACE. EVENTUALLY A SMALL POOL OF GAS WAS VISIBLE SITTING ON TOP OF THE ENGINE UNDERNEATH THE SUPERCHARGER. THE AUDI DEALERSHIP EVALUATED THE LEAK AND DETERMINED IT TO BE THE FUEL RAIL WHICH HAS BEEN KNOWN TO LEAK IN SIMILAR V6 3.0 AUDI ENGINE MODELS
THE VEHICLE WAS PURCHASED IN JANUARY OF 2018 WITH ABOUT CLOSE TO 47,000 MILES ON THE ODOMETER. CURRENTLY WITH ONLY JUST OVER 50,000 MILES THE REAR WINDSHIELD IS SEPARATING FROM THE FABRIC ROOF WHICH IN TURN HAS CAUSED WATER INFILTRATION FROM RAINFALL INTO THE REAR AND FRONT PASSENGER SIDE INTERIOR OF THE VEHICLE AS WELL AS THE TRUNK, THIS OCCURS WEATHER THE VEHICLE IS MOVING OR STATIONARY. THIS HAS CAUSED MY BACKUP CAMERA TO PERIODICALLY MALFUNCTION AND ALSO HAS RENDERED THE FRONT PASSENGER SEAT CONTROLS INOPERABLE. I TOOK IT TO THE DEALER TO HAVE ANOTHER REPAIR PERFORMED AND INFORMED THEM OF THE PROBLEM AND I WAS TOLD POINT BLANK THAT IT'S A COMMON PROBLEM AND TO NOT EVEN BOTHER TRYING TO HAVE IT REPAIRED THERE AS THE COST WOULD BE NORTH OF $6000.00. I WAS THEN GIVEN THE NUMBER OF A REPAIR SHOP THAT WOULD GIVE ME A FAR BETTER PRICE ON THE REPAIR COST AND TOLD TO GET IT DONE ASAP DUE TO THE FACT THAT THE WATER WOULD EVENTUALLY AFFECT THE "COMFORT CONTROL MODULE". I SUSPECT THAT IS THE CASE AS I HAVE STATED THE BACKUP CAMERA AND FRONT PASSENGER SEAT ARE MALFUNCTIONING. I HAVE A FOUR YEAR BUMPER TO BUMPER EXTENDED WARRANTY THAT I PURCHASED EXPLICITLY FOR POTENTIAL COSTLY ROOF REPAIRS, YET THE WARRANTY MEANS NOTHING FOR WHAT IS ESSENTIALLY A KNOWN DEFECT ON THE MANUFACTURES BEHALF. I FEEL IT IS EXTREMELY UNFAIR AS WELL AS JUST BAD CUSTOMER SERVICE FOR AUDI TO PASS THIS COST ON TO ITS CUSTOMERS WHEN THE PROBLEM IS CLEARLY A DEFECTIVE ADHESIVE. I REALLY LIKE MY CAR BUT I'M CURRENTLY PAYING FOR SOMETHING THAT I HAVE TO PARK WITH A CAR COVER UNTIL THE WEATHER IS MORE PERMITTING. SEEMS LIKE I MADE A MISTAKE CHOOSING AUDI AS THEY DON'T STAND BY THEIR PRODUCT.
I BOUGHT THE CAR OF MY DREAMS USED IN MAY 2016, WITH ONLY 19,000 MILES ON IT. CAREFULLY INSPECTED THE BACK WINDOW ON THE CONVERTIBLE TOP FOR ANY SEPERATION OR ISSUES AT THE ADVICE OF A FRIEND. AFTER OWNING THE CAR FOR 2 1/2 YEARS, THE BACK WINDOW IS COMPLETELY UNGLUED IN MANY AREAS. THE WHOLE WINDOW IS SEPARATING FROM THE TOP. THIS IS A VERY COMMON ISSUE WITH THIS CAR( I FOUND DOING A GOOGLE SEARCH AFTER I BEGAN TO HAVE ISSUES) AND NUMEROUS COMPLAINTS HAVE BEEN FILED WITH AUDI OF AMERICA, BY MANY CUSTOMERS FOR YEARS. I FEEL LIKE AS A 'LUXURY' CAR, THIS SHOULD NOT BE AN ISSUE. AUDI KNOWS THIS IS A DESIGN ISSUE, AND ASKS CUSTOMERS WHO PAY $65,000 NEW FOR A CAR, OR IN MY CASE $31,000 USED, TO PURCHASE A NEW TOP COSTING $7-8000. IF YOUR LUCKY, THEY WILL KNOCK 10% OFF. THIS IS A SHAM, AND IS RIDICULOUS. THE COMPANY NEEDS TO BE HELD ACCOUNTABLE FOR THE DESIGN ISSUE. WHEN IT RAINS, WATER LEAKS IN TO THE CAR, WHICH HAS ALREADY COST ME MY BACK UP CAMREA. THE BATTERY IS LOCATED DIRECTLY BELOW IN THE TRUNK AREA, WHICH IS ALSO DANGEROUS. HAD I KNOWN THIS WAS AN ISSUE, I WOULD NEVER HAVE PURCHASED THE CAR OF MY DREAMS. AFTER 2 YEARS OF OWNERSHIP, I AM NOW STUCK WITH A LEAKY VEHICLE, WHICH ALSO HAS EXCESSIVE ROAD NOISE DUE TO THE GLASS SEPARATING FROM THE TOP. I, ALONG WITH MANY OTHERS FEEL THE TOPS, WHICH ARE KNOWINGLY DEFECTIVE, SHOULD BE RECALLED AND REPAIRED AT THE COST OF THE COMPANY!
TAKATA RECALL HAVE BEEN INFORMED BY AUDI THAT AIRBAG WILL LIKELY NOT BE AVAILABLE FOR A YEAR OR MORE. THEY HAVE VERBALLY ADVISED ME TO CONTINUE TO DRIVE THE CAR. HOWEVER, THEIR LETTERS SAY IT COULD CAUSE DEATH TO DRIVE THE CAR. WE ARE RANKED AT THE HIGHEST RISK ACCORDING TO AUDI AS WE LIVE IN SC IN HOT HUMID ENVIRONMENT.
THERE HAS BEEN CATASTROPHIC SEPARATION BETWEEN THE REAR WINDOW AND THE CONVERTIBLE SOFT TOP ROOF. THE WINDOW IS LEAKING AND IS ABOUT TO FALL OUT OF THE FRAME. THIS APPEARS TO BE DUE TO POOR QUALITY OF ADHESIVE USED. DEALER WILL NOT COVER THIS VERY COMMON PROBLEM WITH AUDI CABRIOLETS. NO ABUSE OF THE VEHICLE OCCURRED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI S5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PAUL MILLER AUDI (179 US-46, PARSIPPANY, NJ 07054) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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