2016 Audi S7 Problems

Carvana sold me a 2016 Audi S7 (VIN [XXX] ) with what was later discovered to be an odometer discrepancy. I submitted a formal complaint to the Ohio Attorney General, and Carvana subsequently issued a refund. However, after refunding me, I learned that Carvana resold the vehicle at auction without disclosing the odometer issue or branding the title as required under federal law. Play also did disclose the damage that was done to the engine, turbo chargers, or from the car catching on fire. This raises serious concerns about odometer fraud and title washing, and I believe it warrants federal investigation under 49 U.S. Code § 32705. I request NHTSA open a case on this matter and audit Carvana’s practices relating to odometer disclosures and resale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car was driving perfectly fine until last week heading to drop my kids to school and the vehicle stopped on the middle of the street. I had no previous issues or notice. I had multiple warnings on the dashboard and now the car won't crank. I have seen several post with people with this same issue and can't find a clear answer. I had to push the vehicle out of the road with traffic behind

Carvana sold me a 2016 Audi S7 (VIN [XXX] ) with what was later discovered to be an odometer discrepancy. I submitted a formal complaint to the Ohio Attorney General, and Carvana subsequently issued a refund. However, after refunding me, I learned that Carvana resold the vehicle at auction without disclosing the odometer issue or branding the title as required under federal law. Play also did disclose the damage that was done to the engine, turbo chargers, or from the car catching on fire. This raises serious concerns about odometer fraud and title washing, and I believe it warrants federal investigation under 49 U.S. Code § 32705. I request NHTSA open a case on this matter and audit Carvana’s practices relating to odometer disclosures and resale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car was driving perfectly fine until last week heading to drop my kids to school and the vehicle stopped on the middle of the street. I had no previous issues or notice. I had multiple warnings on the dashboard and now the car won't crank. I have seen several post with people with this same issue and can't find a clear answer. I had to push the vehicle out of the road with traffic behind

I have a 2016 Audi S7 that uses the notorious 7-speed DSG transmission. I started to notice some random jerking when I pull the car from the red light a month before the car completely dead on me in April 2021. One time when I was driving on the highway at 70mph it throws a "transmission malfunction" code on my dash and put my car in Limp Mode (only 1,3,5,7 gear available). I also experience gear slipping when putting the car in reverse, when putting the car in reverse, 9/10 times the R gear won't engage at all, and the onetime the R gear will only engage when the gas pedal is pressed way down, resulting in the car shooting backward and potentially putting anyone behind the car in danger. One time I almost got rear-ended when the car suddenly stalled at a crossroad when pulling from a red light, because the car decided to shift in neutral instead of 2nd gear. I had to restart the car couple of times to drive it in Limp Mode and created a traffic jam at a very busy crossroad. After I did some extensive search on this issue, I believe the mechatronic unit has design flaws that after some miles (in my case 40000 miles) are bound to fail. And since the manufacturer's warranty only covers the drivetrain for cars that is either 5 years old or within 36000 miles, I have to replace the mechatronic unit out of my pocket, which is a major burden on my financial situation. There weren't any warning lights prior to the failure, and the only symptom is the random jerking when upshift or downshifting but I was told it is normal to the 7 speed DSG gearbox my car was using. I had Audi Tysons Corner did a diagnosis and they respond that a new mechatronic needs to be put in. I have attached the report they send me. They also send me a picture of the leaking fluid in the transmission pan which I attached also. I ended up putting a new Mechatronic Unit in and I was told it is an Upgrade version from a local Audi-authorized dealer I am attaching the invoice here.

AT 40K MILES, I'VE BEEN NOTICING THE SYMPTOMS OF A DYING MECH UNIT (BANG/JERK TO STOP, SHIFTING FROM DRIVE TO REVERSE), ETC. THOSE SYMPTOMS HAPPENED WHEN I PULL UP FROM STATIONARY, PUT THE CAR IN REVERSE. CAR WILL ALSO THROW TRANSMISSION ERROR CODE ON DASHBOARD AND PUT IN "LIMP MODE" FROM TIME TO TIME. SINCE IT WAS OUT OF WARRANTY, AUDI QUOTED ME $5800 TO REPLACE THE ENTIRE MECHATRONIC UNIT. MANY THREADS ON THE AUDI FORUM CONFIRM THE ISSUE WAS DUE TO QUALITY CONTROL ON AUDI'S PART, AND AUDI REFUSED TO ISSUE A CALLBACK OR PAY FOR THE EXPENSE FOR OUT-OF-WARRANTY CARS WITH FALUTY 7-SPEED DSG TRANSMISSION.

ACCELERATED FROM A STOP TO ABOUT 20 MPH, WHEN IT WENT INTO 2ND GEAR THE ENGINE REVVED AND SKIPPED INTO 3RD GEAR. WARNING STATED "TRANSMISSION MALFUNCTION. NO REVERSE GEAR. YOU CAN CONTINUE DRIVING." REVERSE NO LONGER WORKS. ENGINE REVS TO 5000 RPM WHEN DRIVING 20-25 MPH.

The car was driving perfectly fine until last week heading to drop my kids to school and the vehicle stopped on the middle of the street. I had no previous issues or notice. I had multiple warnings on the dashboard and now the car won't crank. I have seen several post with people with this same issue and can't find a clear answer. I had to push the vehicle out of the road with traffic behind

Carvana sold me a 2016 Audi S7 (VIN [XXX] ) with what was later discovered to be an odometer discrepancy. I submitted a formal complaint to the Ohio Attorney General, and Carvana subsequently issued a refund. However, after refunding me, I learned that Carvana resold the vehicle at auction without disclosing the odometer issue or branding the title as required under federal law. Play also did disclose the damage that was done to the engine, turbo chargers, or from the car catching on fire. This raises serious concerns about odometer fraud and title washing, and I believe it warrants federal investigation under 49 U.S. Code § 32705. I request NHTSA open a case on this matter and audit Carvana’s practices relating to odometer disclosures and resale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AS I WAS PULLING OFF THE INTERSTATE TO USE THE RESTROOM, MY ENGINE LOST ALL POWER. I LOST CONTROL OF POWER STEERING AND POWER BRAKES WHILE IN MOTION. I WAS ABLE TO COME TO A COMPLETE STOP AT THE STOP SIGN. I WAS ABLE TO RESTART THE CAR TEMPORARILY AND ENOUGH TO PULL INTO THE GAS STATION RIGHT OFF THE INTERSTATE. I DID NOT THINK THERE WAS ANYTHING WRONG AND WENT TO USE THE BATHROOM. WHEN I CAME BACK OUTSIDE TO THE CAR IT WOULD NOT START. I HAD TO USE MY INSURANCE COMPANY ROADSIDE ASSISTANCE TO HAVE THE CAR TOWED TO AN AUDI DEALERSHIP. THE AUDI SERVICE DEPARTMENT INFORMED ME THAT I HAD A TURBO FAILURE. THERE WAS SCORCHING PRESENT WHEN THE SR TECH VIEWED THE TURBO WITH A BORESCOPE. THE CAR IS KNOWN FOR THIS ISSUE AND HASN'T BEEN RECALLED. THERE ARE 2 TSBS THAT ARE RELATED TO TURBO FAILURE FOR THESE CARS, TSB2044640/9. THANK GOODNESS I HAD AN EXTENDED WARRANTY. I WILL HAVE 2 NEW TURBOS, A NEW OIL SCREEN AND PCV DUE TO THIS ISSUE AND THAT IS A 5 FIGURE COST.