2020 Audi SQ5 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Audi SQ5, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance571.4%
- Brakes114.3%
- Steering114.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
My 2020 Audi SQ5 (3.0L turbo V6, EA839 engine) experienced premature water pump failure at 64,361 miles. Coolant leaked into the vacuum system, damaging the vacuum unit and related components. Failed parts are available for inspection. Safety Risk: Loss of coolant circulation causes rapid overheating and risk of sudden engine failure at highway speeds, creating a collision hazard. Coolant intrusion into the vacuum system can also impair brake booster function, compromising stopping ability. Confirmed by Dealer: Diagnosed and confirmed by Audi Reno Tahoe (Reno, NV) on April 9, 2026. Written estimate #XXX documents replacement of the water pump, pulley, valve, vacuum unit, hose, and tank — totaling $6,591.37 out of pocket. No recall or manufacturer assistance has been offered even though this is a known issue dating back to 2013. Warnings: On 4/9/2026, dealer reports that after a non related repair test drive the technician observed "Drive system malfunction ON during hard acceleration" as well as visible signs of coolant leakage. Prior to having the non-related service completed, I did not see any warning lights or receive a temperature warning. Known Defect — Recall Warranted: This failure is consistent with a documented defect across 2013–2022 Audi/VW 3.0T engines. A class action — XXX et al. v. Volkswagen Group of America, Case No. XXX— specifically names the 2020 SQ5. Despite known complaints, internal testing data, and dealer reports, no recall has been issued. I urge NHTSA to investigate and mandate a recall of all affected vehicles.
I recently purchased this vehicle 8/5/23 and since then the pre sense function has activated it’s jarring emergency breaking three times. Once it happened to me backing out of my driveway without any obstruction, another with my husband backing out of a parking spot, and then most recently today with me as a driver going about 35 mph where it “sensed” a vehicle next to me about to change into my lane but changed their mind. Even if the vehicle next to me changed lanes to go in front of me, there was plenty of space and having the emergency pre sense braking created a more unsafe situation with the vehicle behind me potentially rear ending me. I contacted the local Audi dealer and they said there is no way to have this feature turn off as a default. Instead, I have to manually turn it off every time I turn on the ignition. I love the car but the pre sense feature has placed me in more unsafe situations than without it. I wish the manufacturer would allow having this system turn off as a default.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depressing the brake pedal. The vehicle was taken to the local dealer approximately 3-4 times however, the mechanic diagnosed that no issues were found. The vehicle was not repaired. The contact notified the manufacturer and inquired about buy back. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 150.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE CENTER LANE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .