2022 Audi SQ7 Owner Complaints

My vehicle is a 2022 Audi SQ7. On Feb 4th 2026 at 22,100 miles dealer determined that the water pump is leaking and quoted ~$4400 for replacement. Stating that my warranty expired less than 2 month ago on Dec 6th 2025. After reading multiple online resources it looks like it's a very common problem on this vehicle but it was not included in a settlement(Civil Action No. 2:21-cv-11251-MCA-MF) for some reason. I wanted to file this complaint so nhtsa could look into the water pump issue with 4.0 engines EA825 from Audi

NHTSA ID

11716444

Incident

Feb 4, 2026

The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After the most recent repair in July 2025, dried coolant residue is still visible under the hood, coating surrounding parts and the burning coolant odor returns. While the invoice shows I declined service and warned of damage, I have email correspondence stating otherwise and the repair is shown at the bottom on the invoice. The vehicle is available for inspection upon request. Safety has been compromised due to the failure of the vehicle to consistently display overheating or escalating coolant warnings despite substantial coolant loss multiple times. In one incident, the MMI system went black while multiple malfunction lights illuminated, forcing a system restart. This raises concerns about electrical reliability and driver awareness in critical moments. The issue has been confirmed by Audi Dominion in San Antonio, TX across six separate service visits in addition to multiple warranty related visits. Several technician videos documented coolant leaks, part failures, and test results. Audi of America has been formally notified, and I have detailed service records available. Symptoms began in December 2022 and have continued through July 2025. Warning lights and messages have been inconsistent. The vehicle has required coolant top-offs between visits, but the system did not consistently alert me when coolant levels dropped. This inconsistency, along with the unresolved nature of the failures, presents an ongoing safety risk.

NHTSA ID

11675483

Incident

Dec 22, 2022

Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and should independently turn on when turning either left or right, but currently do not illuminate at all, even with using the turn signal or not and at any speed. There are no warning messages and local dealer is not aware of any TSBs to fix the vag-com programming issues with the lights not turning on. This is a significant safety issue as driver's view at night while turning is limited due to the forward position of the headlights and lack of the cornering lights turning on. The cornering lights are mentioned in the manual index, but does not provide any additional information. With the cornering lights not working, there is increased risk of hitting a pedestrian or object due to the now limited visibility. This should be a simple programming fix by Audi and has likely been caused due to the 'matrix light delete' for particular effected vehicles during the supply shortage.

NHTSA ID

11625174

Incident

Nov 12, 2024