RoadVitals

2011 Autocar Actt

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 4, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2011 Autocar Actt. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 10 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V405000

STRUCTURE:FRAME AND MEMBERS

Aug 4, 2011
13 units potentially affected
The defect: AUTOCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 ACTT HEAVY DUTY CLASS 8 TERMINAL TRACTORS MANUFACTURED FROM FEBRUARY 23, 2011, THROUGH JUNE 24, 2011. THESE VEHICLES MAY DEVELOP CRACKS IN THE TOP FLANGE OF THE RIGHT-HAND FRAME RAIL AT THE CLEARANCE CUT-OUT FOR THE ENGINE AIR INTAKE SYSTEM. THIS IS DUE TO HIGH STRESS INDUCED AT THE LOCATION OF THE CUT-OUT WHEN THE VEHICLE IS SUBJECTED TO SEVERE DUTY CYCLES.
The risk: OVER TIME, CRACKING IN THE FRAME RAIL MAY PROPAGATE AND CAUSE THE FRAME RAIL TO FAIL, RESULTING IN CHANGES IN VEHICLE HANDLING AND/OR INCREASING THE RISK OF A CRASH.
The remedy: AN OWNER NOTIFICATION LETTER WILL BE MAILED WHICH WILL PROVIDE INSTRUCTIONS FOR SCHEDULING REPAIR OF THE VEHICLE AT AN AUTHORIZED AUTOCAR SERVICE FACILITY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 28, 2011. OWNERS MAY CONTACT AUTOCAR AT 1-765-489-5499.
AUTOCAR INDUSTRIES, LLCManufacturer number T-1101View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE13011ClosedPreliminary Evaluation

Delayed Throttle Response

Opened Apr 26, 2013
Closed Dec 9, 2013

This investigation was opened based on a fleet complaint alleging delayed throttle response which could potentially lead to extended stopping distances and/or increase the risk of a crash.Autocar responded to ODI's Information Request (IR) letter and provided test data including its FMVSS 124 validation data.ODI reviewed Autocar's testing procedures and results with NHTSA's Office of Vehicle Safety Compliance and Office of Rule Making.The test procedure was acceptable as were the results.In an effort to further quantify the safety risk, ODI surveyed nine fleets operating the same subject vehicles.Of the eight reporting fleets, only one expressed concerns similar to the fleet submitting the VOQ.Of all the fleets contacted, none had experienced a crash where the throttle delay was a contributing factor.Autocar provided a modified direct wire throttle to the initial fleet as a customer satisfaction campaign.This configuration resulted in an improved throttle response.In light of the low rate of delayed throttle response on the subject vehicles and Autocar's actions to improve the throttle response on the complaint vehicles, further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.The ODI complaint cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following (ODI) number: 10471829

FUEL SYSTEM, OTHER:DELIVERY

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SP-4-286-002

ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION

AUTOCAR: SERVICE PROGRAM PROVING INSTRUCTIONS, ON TRANSMISSION OIL COOLER (TOC), FOR CERTAIN TRUCKS, IN OBTAINING REPLACEMENT PARTS AND TO REPLACE TOC. MODELS ACX-CAB, XPEDITOR. NO MODEL YEARS LISTED. *PE UPDATED 1/6/14. *PE

SP-7-490-001

TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

AUTOCAR: INFORMATION REGARDING THE INCREASE OF THE FIFTH WHEEL FASTENERS TO 200 FT-LBS (271 N-M) OF TORQUE SPECIFICATION FOR WHEEL PLATE. *PE

SP-8-660-005

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

AUTOCAR: INFORMATION PROVIDED BY SERVICE PROGRAM REGARD INSTALLATION OF THE CAB STABILIZER. *PE

SP-3-872-008

ENGINE AND ENGINE COOLING:COOLING SYSTEM

AUTOCAR: INFORMATION REGARDING INSTALLATION OF COOLANT LEVEL SENSOR ANTI CAPILLARY WHICH MAY LEAK. *PE UPDATED 03/18/2013 *JS

SP-7-236-002

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

AUTOCAR: SERVICE PROGRAM INFORMATION REGARDING EXHAUST SUPPORT BRACKET REPLACEMENT. *PE

SP-8-660-002

AUTOCAR: INSTALLATION INFORMATION REGARDING REPLACEMENT OF TILT SAFETY BAR. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Autocar Actt by model year
YearComplaintsRecallsInvestigationsIssue Index
2012011—
2011Viewing011—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.