RoadVitals

2013 Autocar Acx

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Apr 6, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2013 Autocar Acx. 5 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V204000

STRUCTURE

Apr 6, 2015
195 units potentially affected
The defect: Autocar, LLC (Autocar) is recalling certain model year 2013-2015 Autocar ACX front-end loader garbage trucks manufactured March 8, 2013, to September 24, 2014. The mounting brackets of the first cross member behind the engine may fail and cause the cross member to detach from the frame rails.
The risk: Other components that are supported by the cross member may separate from the vehicle if the cross member detaches, becoming road hazards and increasing the risk of a crash.
The remedy: Autocar will notify owners, and dealers will replace the aluminum mounting brackets with a high tensile steel brackets, free of charge. The recall began on June 2, 2015. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is ACX-1501.
Autocar, LLCManufacturer number ACX-1501View on NHTSA.gov
14V132000

ENGINE AND ENGINE COOLING:ENGINE

Mar 19, 2014
4,192 units potentially affected
The defect: Autocar, LLC (Autocar) is recalling certain model year 2008-2014 ACX, WX, and WXLL vehicles manufactured July 30, 2007, through February 10, 2014, and equipped with certain Cummins Westport Model ISL G or ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
The risk: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
The remedy: Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact Autocar at 1-765-489-5499 or Cummins Inc. at 1-800-343-7357. Autocar's number for this recall is A-1402.
Autocar, LLCManufacturer number A-1402View on NHTSA.gov
13V184000

SERVICE BRAKES, AIR

May 8, 2013
82 units potentially affected
The defect: Autocar, LLC is recalling certain model year 2005-2013 ACX, WX, and WXLL trucks built November 16, 2004, through September 10, 2012. On the affected vehicles, the air brake systems were built without the required air tank drain valve. Therefore, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 121, "Air Brake Systems."
The risk: Air tanks with valves omitted will not drain if moisture is introduced into the tank, potentially reducing air capacity in the air brake system, which could cause a reduction in brake performance and equipment durability, thus increasing the risk of a crash.
The remedy: Autocar will notify owners, and dealers will repair the vehicles free of charge. The recall began on June 27, 2013. Owners may contact Autocar at 1-765-489-5499. Autocar's recall campaign number is A-1302.
Autocar, LLCManufacturer number A-1302View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SP-4-286-001

ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

AUTOCAR: INSTRUCTIONS BEING PROVIDED, ON CERTAIN TRUCKS WITH ISX ENGINES, WITH REGARDS TO REPLACING PARTS FOR TOG (TRANSMISSION OIL COOLER). MODELS ACX-CAB XPEDITOR. NO MODEL YEARS LISTED. *PE UPDATED 7/1/13. *PE

SP-4-286-003

ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION

AUTOCAR: INSTRUCTIONS BEING PROVIDED, REGARDING CERTAIN TRUCKS, IN OBTAINING REPLACEMENT PARTS FOR TRANSMISSION OIL COOLER (TOC) AND REPLACEMENT. MODELS ACX CAB, XPEDITOR. NO MODEL YEARS LISTED. *PE

SP-4-286-002

ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION

AUTOCAR: SERVICE PROGRAM PROVING INSTRUCTIONS, ON TRANSMISSION OIL COOLER (TOC), FOR CERTAIN TRUCKS, IN OBTAINING REPLACEMENT PARTS AND TO REPLACE TOC. MODELS ACX-CAB, XPEDITOR. NO MODEL YEARS LISTED. *PE UPDATED 1/6/14. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Autocar Acx by model year
YearComplaintsRecallsInvestigationsIssue Index
2015010—
2014121—
2013Viewing050—
2012061—
2011041—
2010020—
2009080—
20080100—
2007010—
2006010—
2005010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.