RoadVitals

2013 Autocar Xpert

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Jan 23, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2013 Autocar Xpert. 6 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V023000

PARKING BRAKE

Jan 23, 2023
11,353 units potentially affected
The defect: Autocar, LLC (Autocar) is recalling certain 2012-2016 Xpert, 2010-2020 Xspotter, 2008-2020 Xpeditor, 2008-2010 WXLL and WX vehicles. A worn parking brake control valve can leak air into the vent line, creating excessive back pressure and causing the parking brake to release unexpectedly.
The risk: The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.
The remedy: Dealers will remove the vent line and fitting from the valve, free of charge. Owner notification letters were mailed March 23, 2023. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2023 ACTT-2301.
Autocar, LLCManufacturer number ACX-2303 ACTT-2301View on NHTSA.gov
14V397000

STRUCTURE:FRAME AND MEMBERS; SUSPENSION

Jul 2, 2014
287 units potentially affected
The defect: Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2015 Xpert trucks manufactured November 30, 2011, to November 5, 2014 and having a 164-inch wheelbase and a sweeper body which is mounted with a gap between the cab and the body (where optional equipment could be installed). When being driven at speeds above 25mph, the affected vehicles may have an unexpected bounce.
The risk: The unexpected bounce may cause the operator to lose control of the vehicle, increasing the risk of a crash.
The remedy: The remedy for this recall is still under development. An interim notice was mailed to owners in August 2014. The recall began on November 20, 2014. Owners may contact Autocar customer service at 1-765-489-5499. Autocar's number for this recall is M-1408.
Autocar Industries, LLCManufacturer number M-1408View on NHTSA.gov
14V198000

SEATS

Apr 23, 2014
207 units potentially affected
The defect: Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2014 Xpert vehicles manufactured July 11, 2011, through March 5, 2014. During manufacturing, the floor mat may have been captured between the seat brackets and the cab sheet metal at all four connection points. This could cause the torque on the bolts to relax to below the required torque, allowing them to loosen. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The risk: Loose bolts may allow the seat to move in the event of a crash, increasing the risk of injury to the seat occupant.
The remedy: Autocar will notify owners, and dealers will correct the seat mounting free of charge. The recall is expected to began in June 2014. Owners may contact Autocar's customer service at 1-765-489-5499. Autocar's number for this recall is M-1405.
Autocar Industries, LLCManufacturer number M-1405View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SP 8-600-002

EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service program instructions to improve HVAC performance. Emailed to dealers and service centers as well as customer list that requests all campaign communications.

SP 8-600-003

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service program instructions to improve HVAC performance. Emailed to dealers and service centers as well as customer list that requests all campaign communications.

SP-8-600-002

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

AUTOCAR: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INSTRUCTIONS PROVIDED REGARDING UPGRADING HVAC ON CERTAIN VEHICLES. MODEL XPERT. *PE

SP-8-600-003

EQUIPMENT:APPLIANCE:AIR CONDITIONER

AUTOCAR: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INSTRUCTIONS BEING PROVIDED BY ONE OF THREE DIFFERENT PROGRAMS UPDATING HVAC ON CERTAIN VEHICLES, USING VIN OF THESE VEHICLES. *PE

SP-8-600-001

EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER

AUTOCAR: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INSTRUCTIONAL INFORMATION REGARDING THE UPGRADING OF HVAC PERFORMANCE ON CERTAIN VEHICLES. MODEL XPERT. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Autocar Xpert by model year
YearComplaintsRecallsInvestigationsIssue Index
2017020—
2016041—
2015041—
2014081—
2013Viewing060—
2012082—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.