STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Nov 12, 2003
15 units potentially affected
The defect: ON CERTAIN STEEL DUMP TRAILERS EQUIPPED WITH TWO-WAY TAILGATES WHICH CAN OPEN AS BOTH A CONVENTIONAL TOP SWING AND A SIDE DOOR "BARN DOOR" TAILGATE, WHEN OPERATED AS CONVENTIONAL OR TOP SWING MODE, THE HINGE/LATCH MECHANISM ON THE ROADSIDE REAR POST MAY FAIL TO CONTAIN THE TAILGATE LATCHING/PIVOT PIN. THIS COULD ALLOW THE TAILGATE TO SWING OPEN.
The risk: THE UNEXPECTED OPERATION OF THE TAILGATE MAY RESULT IN DAMAGE TO THE TRAILER BODY AND IN PERSONAL INJURY.
The remedy: BENSON WILL INSTALL A REDESIGNED TAILGATE LOCKING MECHANISM. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BENSON AT 1-877-489-9020.