RoadVitals

2020 Bentley Continental GT Cabrio

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 8, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Bentley Continental GT Cabrio. 2 safety recalls have been issued covering this model year; and 172 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V152000

AIR BAGS:CRITICAL FASTENERS

Mar 8, 2023
1,610 units potentially affected
The defect: Bentley Motors, Inc. (Bentley) is recalling certain 2020-2021 Continental GTC vehicles. Due to a sharp edge on the air bag deflector bracket, the seat air bags may tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection," and 208, "Occupant Crash Protection."
The risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
The remedy: Dealers will inspect the affected front seats and, if necessary, remove the sharp edge on the airbag deflector bracket rivet, free of charge. Owner notification letters were mailed April 17, 2023. Owners may contact Bentley customer service at 1-800-77-6923. Bentley's number for this recall is RE23/03(RC68).
Bentley Motors, Inc.Manufacturer number RE23/03 (RC68)View on NHTSA.gov
23V034000

ELECTRICAL SYSTEM

Jan 27, 2023
650 units potentially affected
The defect: Bentley Motors, Inc. (Bentley) is recalling certain 2020 Continental GT and Continental GTC vehicles. Liquid may enter the external coolant pump for the climate control system and cause an electrical short circuit.
The risk: An electrical short circuit increases the risk of a vehicle fire.
The remedy: Dealers will replace the water pump with an improved water pump (from supplier Pierburg) that is fitted with a pressure compensation seal, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE23/02 (RC67).
Bentley Motors, Inc.Manufacturer number RE23/02 (RC67)View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

2061195/5

ELECTRICAL SYSTEM

Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns.

2061195/5

ELECTRICAL SYSTEM

Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported.

2063651/6

WHEELS

Tyre tread/sidewall crack(s). Technical background: The issue is mainly evident on vehicles with very low usage This is a result of the tyre compound hardening due to the following: • Tyre age • Tyre pressure not adjusted to specification • Low mileage/vehicle usage • Vehicle storage conditions

2062184/11

ELECTRICAL SYSTEM; SERVICE BRAKES

Electronic Parking Brake (EPB) functionality issues. The following issues could be evident during PDI or found whilst in service: • Electronic Parking Brake (EPB) found not operating to specification • EPB may not hold the car effectively • Parking brake components showing signs of wear • Parking brake warning light may also be evident within the DIP, stating ‘Parking brake fault detected. Stop the vehicle in a safe place and refer to the owner’s manual.’

2056407/8

STEERING; SUSPENSION

Running gear - Noise identification Customer statement: Noise complaint from the suspension and/or steering

2064337/5

ENGINE; FUEL/PROPULSION SYSTEM

Usage of E10 fuel

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Bentley Continental GT Cabrio by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026020—
2025110—
2024000—
2023000—
2022000—
2021010—
2020Viewing020—
2019000—
2018000—
2017000—
2016000—
2015010—
2014010—
2013010—
2012010—
2011010—
2010010—
2009010—
2008010—
2007110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.