RoadVitals

2004 Bigdog Chopper Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Aug 15, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 7, 2005

What this page shows

Our database holds 10 NHTSA owner-reported complaints for the 2004 Bigdog Chopper. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–10 of 10

Brakes
Filed Aug 15, 2014

WHERE DO I GET A 2004 MASTER CYLINDER FOR MY BIKE??? EVERYTHING THAT'S ON RECALL IS ON MY BIKE!! AND EVEN MORE TO BE PISSED ABOUT IS THEY SOLD THIS TO ME A FEW MONTHS AFTER THERE RECALL WHEN THEY NEW ABOUT IT, EVERYTHING THAT WAS FIXED BECAUSE OF MULTIPLE PROBLEMS I HAD TO PAY OUT OF POCKET. BUT YET THEY NEW ABOUT THIS RECALL. WHAT DO I DO??? *TR

NHTSA ID
10622441
Incident
Aug 15, 2014
Driver assistanceElectricalExterior lighting
Filed Apr 13, 2013

HEAD LIGHT TURN SIGNALS STOPPED WORKING. THEY WENT OUT WHILE DRIVING AT NIGHT. HAD TO HAVE MY BIKE TOWED. *TR

NHTSA ID
10508115
Incident
Mar 9, 2013
Mileage
5,000 mi
Electrical
Filed Aug 16, 2010

TL* THE CONTACT OWNS A 2004 BIG DOG MOTORCYCLE CHOPPER. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 10V180000 (ELECTRICAL SYSTEM) IN 2006, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT THE MOTORCYCLE CONTINUED TO STALL WHILE TRAVELING AT ANY SPEED. THE DEALER AND THE MANUFACTURER WERE CONTACTED AND BOTH ADVISED THAT THE RECALL WAS PERFORMED ON THE MOTORCYCLE THEREFORE THEY WILL NOT ASSIST WITH ADDITIONAL REPAIRS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,500. UPDATED 11/16/10*BF UPDATED 11/23/10*JB

NHTSA ID
10349718
Incident
Dec 1, 2009
Mileage
5,000 mi
Electrical
Filed Jun 5, 2008

THE 2004 BIG DOG CHOPPER I WAS OPERATING ELECTRICALLY SHUT DOWN WHILE I WAS TRAVELING ON THE INTERSTATE AT 70 MPH NEARLY CAUSING ME TO CRASH IN TRAFFIC. I CALLED THE MANUFACTURER AND WAS TOLD THE ELECTRONIC HARNESS CONTROL MODULE NEEDED DIELETRIC GREASE IN THE CONNECTOR TO KEEP WATER FROM SHORTING IT OUT. I APPLIED THEIR FIX AND THE UNIT STILL DOES NOT FUNCTION. I HAD TO PURCHASE THE 2007 UNIT FOR 641.99 DOLLARS. AFTER RESEARCHING THE MATTER, I DISCOVERED THERE WAS A RECALL ON THE 2005 AND 2006 MODELS BUT NOT THE 2004. THE 2004 MODEL IS EXPERIENCING THE SAME MALFUNCTION THAT THE 2005 AND 2006 MODELS ARE EXPERIENCING. I RESEARCHED FURTHER AND FOUND NUMEROUS COMPLAINTS ON THE INTERNET OF OWNERS WITH THE 2004 MODEL EXPERIENCING THE SAME EXACT PROBLEM. THE PART IS DEFECTIVE AND IS A MAJOR SAFETY HAZARD TO ANYONE WHO RIDES THIS MOTORCYCLE WITH THE OLD EHC MODULE, A RECALL NEEDS TO BE MADE ON THE 2004 MODELS OF BIG DOG MOTORCYCLES. *TR

NHTSA ID
10229998
Incident
Jun 1, 2008
Mileage
5,345 mi
Powertrain (other)
Filed Nov 14, 2007

RECURRING SQUEAKS FROM DRIVE BELT. 4 TRIPS TO THE 1ST DEALER FOR ADJUSTMENT UNTIL REAR PULLEY WAS REPLACED BY 2ND DEALER DUE TO INCOMPATIBILITY WITH BELT. SQUEAK CONTINUED AFTER 3 ADDITIONAL TRIPS TO 2ND DEALER. MFG FELT THAT BELT SHOULD BE REPLACED BUT WOULD NOT COVER UNDER WARRANTY BECAUSE BELT WAS CONSIDERED A WEAR ITEM. WITH LESS THAN 3000 ORIGINAL MILES MFG FINALLY AGREED THAT BELT WEAR WAS PREMATURE DUE TO INCOMPATIBILITY WITH PULLEY AND REPLACED BELT WITH A DIFFERENT TYPE TO FINALLY RESOLVE PROBLEM. *TR

NHTSA ID
10208969
Incident
Dec 10, 2006
Mileage
800 mi
Electrical
Filed Oct 21, 2007

1) SIGNAL LIGHTS QUIT WORKING,THEN HEADLIGHT BLEW OUT, THEN SPEEDOMETER QUIT WORKING, THEN ALL ELECTRICAL WENT OUT AND BIKE WILL NOT START AND ALL ELECTRICAL IS OUT. 3) CALLED BIGDOG MOTORCYCLE DEALER. WAS TOLD THE 2004 EHC MODULE HAS BEEN DISCONTINUED AND MUST UP GRADE TO AN 07 WITH HARNESS. COST DIFFERENCE $202.00 FOR 2004 AND 650.00 FOR AN 2007 MODULE. *TR

NHTSA ID
10206475
Incident
Jun 8, 2007
Mileage
11,000 mi
Electrical
Filed Aug 1, 2007

2004 BIG DOG MOTORCYCLE. MOTORCYCLE KEEPS LOSING ALL ELECTRICAL POWER WHEN RIDING ON THE INTERSTATE DUE TO AN INHERENTLY DEFECTIVE ELECTRONIC HARNESS CONTROLLER. THIS SAME EHC HAD BEEN RECALLED IN 2005 AND 2006 FOR THE SAME PROBLEM. THERE WAS NO CRASH BUT I HIT CONSTRUCTION CONES AND ALMOST CRASHED TRYING TO GET OFF THE HIGHWAY AND OUT OF THE WAY OF TRAFFIC. *JB

NHTSA ID
10198224
Incident
Apr 29, 2007
Mileage
12,000 mi
Exterior lighting
Filed Feb 16, 2005

WHILE DRIVING IN RAINY WEATHER THE MOTORCYCLE'S TURN SIGNAL ENGAGED WITHOUT WARNING. DEALER WAS FULLY AWARE OF THE PROBLEM, AND STATED THAT THE TURN SIGNAL SHORTED OUT BECAUSE WATER RAN DOWN THE COIL WIRE. *AK

NHTSA ID
10111604
Incident
Nov 21, 2004
Mileage
50 mi
Powertrain (other)
Filed Jan 13, 2005

WHILE RIDING, THE CONSUMER NOTICED A RETCHING SOUND COMING FROM THE TRANSMISSION AREA WHICH TOOK PLACE OF THE POWER BEING TRANSFERRED TO REAR WHEEL DURING ACCELERATION. *BF THE DEALER TIGHTENED THE BELT ON SEVERAL OCCASIONS IN THE FIRST MONTH OF OWNERSHIP, BUT THIS DID NOT CORRECT THE PROBLEM. *SC

NHTSA ID
10109462
Incident
Aug 6, 2004
Brakes
Filed Jan 7, 2005

CONSUMER RECEIVED NHTSA RECALL 04V137000 CONCERNING REAR MASTER CYLINDER PISTOL. AFTER HAVING THE REAR MASTER CYLINDER PISTOL REPLACED THE REAR BRAKES FAILED. WHILE APPLYING THE BRAKE PEDAL CONSUMER HEARD A LOUD KNOCKING NOISE AND THE VEHICLE FAILED TO STOP COMPLETELY. VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION, BUT MECHANIC MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

NHTSA ID
10107039
Incident
Nov 2, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .