RoadVitals

2004 Bigdog Mastiff Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Jun 8, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 17, 2006

What this page shows

Our database holds 6 NHTSA owner-reported complaints for the 2004 Bigdog Mastiff. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–6 of 6

ElectricalExterior lighting
Filed Jun 8, 2015

I BOUGHT THIS BIKE FOR MY HUSBAND AT BLACK HILLS HARLEY DAVIDSON,RAPID CITY SD JAN 2015. WE HAD TO RIGHT AWAY GET NEW BATTERY,NEW IGNITION SWITCHES,WE WENT TO GO OUT FOR A RIDE LAST WEEK FINALLY AND ONCE AGAIN HEADLIGHT FAILURE, I HAVE FOUND A RECALL ON THIS ISSUE, HARLEY DAVIDSON WILL NOT REPAIR, BIG DOG WENT OUT OF BUSINESS I WAS TOLD THEY ARE STILL RESPONSIBLE FOR THIS RECALL FOR SEVEN YEARS? I DO NOT KNOW WHERE TO GO OR DO I NEED LEGAL REPRESENTATION? MY VIN NUMBER [XXX] NHTSA CAMPAIGN NUMBER:10V180000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10724153
Incident
Feb 3, 2014
ElectricalExterior lighting
Filed Jan 4, 2011

THE ELECTRICAL SYSTEM HAD INTERMITTENT PROBLEMS SINCE THE BIKE WAS NEW. HEADLIGHT WOULD FLICKER ON & OFF, REAR TAIL LIGHTS FLASHED ON & OFF. NOTHING WAS FOUND WHEN BIKE WAS TAKEN TO LOCAL DEALER FOR ROUTINE MAINTENANCE. EHC MODULE COMPLETELY FAILED NOW AND BIKE WILL NOT RUN. TOLD THE REPLACEMENT PART IS NOT YET AVAILABLE AND WHEN IT IS, IT WILL COST WELL OVER $1000.00 TO REPAIR AND BIG DOG REFUSES TO COVER IT AND SAID "SORRY, BIKE IS OUT OF WARRANTY". I HAVE NEVER BEEN CONTACTED ABOUT A RECALL. *TR

NHTSA ID
10374072
Incident
Aug 14, 2010
Mileage
12,000 mi
Electrical
Filed Oct 21, 2010

TL* THE CONTACT OWNS A 2004 BIG DOG MASTIFF. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V180000, (ELECTRICAL SYSTEM). THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED DEALERS WHERE THE CONTACT WAS ADVISED THAT THE NECESSARY PARTS TO PERFORM THE REMEDY WERE UNAVAILABLE DUE TO THE FINANCIAL STATUS OF THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,300.

NHTSA ID
10361509
Incident
May 24, 2010
Mileage
5,000 mi
Electrical
Filed Mar 29, 2010

2004 AND OTHER YEARS. THE ECH UNIT. MANY OF THESE HAVE WENT BAD. THE BIG DOG COMPANY IS NOT TAKING RESPONSIBILITY FOR THIS. I WAS HOPING TO GET AN INVESTIGATION STARTED.

NHTSA ID
10322657
Incident
Jan 1, 2010
Mileage
1,300 mi
Electrical
Filed Mar 17, 2008

TL*THE CONTACT OWNS A 2004 BIG DOG MASTIFF. WHILE DRIVING 45 MPH, THE HEADLIGHTS WENT OUT. THE CONTACT PULLED INTO A GAS STATION AND INSPECTED THE FUSES AND CIRCUIT BREAKERS. AFTER SITTING, THE HEADLIGHTS ILLUMINATED. HE STATED THAT THE HEADLIGHTS OPERATED INTERMITTENTLY. OCCASIONALLY, THE HIGH BEAMS WOULD ILLUMINATE. THE CONTACT HAS NOT YET TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER STATED THAT THEY HAD AN ISSUE WITH A LOT OF THE VEHICLES AND THE CONTROL BOXES WERE ON BACK ORDER. THE CURRENT MILEAGE WAS 10,200 AND FAILURE MILEAGE WAS 8,000. UPDATED 04-09-08 *BF

NHTSA ID
10221433
Incident
Jun 11, 2007
Mileage
8,000 mi
Powertrain (other)
Filed Aug 17, 2006

SQUEALING NOISE COMING FROM PRIMARY GETS LOUDER AS IT REACHES NORMAL OPERATING TEMPERATURE. DEALER SAYS THEY DON'T KNOW WHAT IS WRONG. AFTER MANUFACTURER HAD THE BIKE FOR 3 WEEKS, THEY SAID "WE GAVE IT OUR BEST SHOT WITH OUR BEST TECH, HAVE YOUR ATTORNEY CALL US". ONE OF NUMEROUS PROBLEMS NOT FIXED. *NM

NHTSA ID
10165706
Incident
Aug 8, 2006
Mileage
4,600 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .