First notified of recall in October, 2023. After 8 months, BMW tells me there is no remedy available. Eight months is more than a reasonable amount of time to remedy this defect. Please help! Thank you.
- NHTSA ID
- 11594093
- Incident
- Oct 20, 2023
Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2010 BMW 128I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
First notified of recall in October, 2023. After 8 months, BMW tells me there is no remedy available. Eight months is more than a reasonable amount of time to remedy this defect. Please help! Thank you.
The contact owns a 2010 BMW 128I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
See attached document for complaint
The contact owns a 2010 BMW 128I. The contact stated that while driving at a slow speed and pulling into the driveway, the vehicle stalled. While driving on two occasions, the vehicle lost motive power and stalled. The check engine and other unknown warning lights were illuminated. Additionally, door and trunk failed to open. The contact's husband checked the vehicle and noticed there was power being distributed to the battery. The vehicle was taken to the local dealer, who was unable to duplicate the failure. While the vehicle was still at the local dealer, it was diagnosed that the CAS module needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the failure was related to NHTSA Campaign Number 23V707000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,000.
The contact owns a 2010 BMW 128i. The contact stated that while driving at undisclosed speeds, the vehicle started running rough. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 52,000. VIN tool confirms parts not available.
Summary POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER: This recall involves an engine component known as the Positive Crankcase Ventilation (PCV) valve heater. The PCV valve heater may not have been produced to specifications which could lead to a short circuit. Safety Risk Should a short circuit occur, the PCV valve heater could overheat, lead to smoldering, and possibly start melting. In extremely rare cases, this could increase the risk of a fire. Remedy An electrical wiring harness with fuse protection for the PCV valve heater will be installed for free. If the PCV valve heater is damaged, it will be replaced for free. This may take up to several hours to perform.Per the instructions on the NHTSA.GOV If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA. Does a Bad PCV Valve Burn Oil? If you have a bad PCV valve, you are putting your vehicle at risk. The bad valve can create a leak which will cause your car or truck to have excessive oil consumption. The oil consumption will cause the oil to burn which will cause it to smell and will leave a puddle beneath your vehicle. If you notice either of these symptoms, give us a call here at Dennis Road Automotive to schedule service. Any oil leak is a bad leak that we want to check promptly to avoid high repair costs! PCV components are typically inexpensive, and esse https://www.thedrive.com/news/44680/bmw-recalls-almost-a-million-cars-over-valve-heater-fire-risk The PCV valve is easily one of the most important parts of your car, and although it is possible to continue to operate your car with a bad valve, it is not recommended as it can corrode your car's engine over time Common signs of a faulty PCV valve include excessive oil consumption, oil leaking, a blocked breather filter, and reduction in overall performance
The contact owns a 2010 BMW 128I. The contact stated while driving 60 MPH, there were unknown warning lights illuminated. The contact was able to continue driving; however, the failure reoccurred while driving. Additionally, the contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to an independent mechanic where it was diagnosed that the PCV valve had failed. The independent mechanic associated the failure with NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000. VIN tool confirms parts not available.
I have contacted BMW multiple times to come out and perform all 3 recalls. They said they would call back for details specific date to send out a certified mechanic to remedy the recalls. My wife never got a call back. I live over a hundred miles from any dealer on the VA and WV state lines. I can't afford to take time off to bring the car to them.
TL* THE CONTACT OWNS A 2010 BMW 128I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT SHE CONSTANTLY SMELLED A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT. THE DEALER (BMW CERTIFIED PRE-OWNED NASHVILLE, 4040 ARMORY OAKS DR, NASHVILLE, TN 37204) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER ADVISED THE CONTACT TAKE THE VEHICLE TO A BMW DEALER. THE FAILURE MILEAGE WAS 115,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 BMW 128I. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED BRIEFLY AND RETURNED TO NORMAL. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE OIL NEEDED TO BE SERVICED. THE FAILURE RECURRED, BUT THE CHECK ENGINE INDICATOR DID NOT ILLUMINATE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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