RoadVitals

2023 BMW 228I Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 29, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 23, 2023

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2023 BMW 228I. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

BrakesDriver assistance
Filed May 29, 2024

I have this model 2023 with about 6000 miles which makes a noise when in reverse. I have the same model year 2021 which has 25000 miles. The dealer states the brakes and rotors may have issues on the 25000 . If this occurs on a same model type two years apart and 19000 mile difference this is questionable. I have also had failure on the I drive system for frontal crash warning on 2023 not repaired after documenting it failed twice.

NHTSA ID
11591319
Incident
May 18, 2024
Driver assistanceEnginePowertrain (other)
Filed Jul 23, 2023

Shifter failure: IN DRIVE mode, the shifter moves to neutral with slight movement of wrist. The shifter is NOT locked thus requiring intentional shift movement, alas simply brushing your arm against it as you reach for the coffee or the radio causes the vehicle to STOP driving Safety Risk: While driving, the car STOPS accelerating and requires the owner to manually put the car back into drive, while other cars are gaining speed on the car, as it is an unintentional manunever, thus the driver does not realize the car has lost speed as it was not intended BMW Corporate, and Dealer were notified, not police, or insurance Both the dealer and the service tech stated this is allowed and acceptable I asked to return the vehicle and was told that I could NOT, despite vehicle being less than 30 days from purchase There were NO warning lamps, there are no messages that come on, the car simply stops driving as you are turning the radio or grabbing your coffee and the only symptom or warning is when you realize in fact the car has shifted

NHTSA ID
11533921
Incident
Jul 20, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .