RoadVitals

2000 BMW 323CI Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Oct 10, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 24, 2011

What this page shows

Our database holds 31 NHTSA owner-reported complaints for the 2000 BMW 323CI. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 31 · page 1 of 2

Tires & wheels
Filed Oct 10, 2024

See attached document for complaint.

NHTSA ID
11619139
Incident
Jul 4, 2024
Body & structure
Filed Apr 30, 2019

CRACKED REAR SUBFRAME

NHTSA ID
11204744
Incident
Apr 30, 2009
Mileage
60,000 mi
Airbags
Filed Nov 13, 2017

I HAD BEEN NOTIFICATED ABOUT POSSIBLE INJURIES FOR SUDDENLY EXPLOSIN HAZARD FOR TAKATA AIR BAGS COMPONENTS, MY CONCERN ITS MY FAMILY AND MY OWN SECURITY.

NHTSA ID
11045607
Incident
Oct 13, 2016
Body & structure
Filed Jul 17, 2017

TL* THE CONTACT OWNS A 2000 BMW 323CI. WHILE DRIVING VARIOUS SPEEDS, A LOUD KNOCKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. WHILE INSPECTING THE TRUNK AREA, A LARGE CRACK WAS DISCOVERED IN THE SUBFRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BRAMAN BMW LOCATED IN JUPITER, FLORIDA, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 165,000.

NHTSA ID
11005968
Incident
Jul 16, 2017
Mileage
165,000 mi
Filed May 24, 2017
Fire reported

SOMETIMES THE EMERGENCY LIGHTS CAME ON WHILE THE CAR WAS PARKED. IN SEPTEMBER OF LAST YEAR ,WHILE DRIVING IT SMOKE STARTED COMING OUT OF THE VENTS THEN SOON AFTER THE HOLE CAR CAUGHT FIRE. I LOVED MY BMW!

NHTSA ID
10991528
Incident
Sep 5, 2016
Mileage
160,000 mi
Body & structureSuspension
Filed Feb 29, 2016

BMW SUBFRAME RECALL. TOOK MY 2000 323CI IN FOR TUNE UP. WAS TOLD BY MECHANIC THAT LH REAR SUBFRAME SEPARATED FROM UNIBODY. WAS TOLD THERE WAS A RECALL IN 2009 BUT WAS NEVER INFORMED BY BMW. WANTING TO KNOW HOW TO ACCESS RECALL FOR BMW TO FIX. VEHICLE WAS IN SHOP WHEN NOTIFIED OF ISSUE.

NHTSA ID
10838869
Incident
Feb 24, 2014
Mileage
105,000 mi
Powertrain (other)
Filed Feb 1, 2016

TL* THE CONTACT OWNS A 2000 BMW 323CI. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BECAME STUCK IN THIRD GEAR. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS LOCKED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED FOR A TRANSMISSION FAILURE IN 2003 BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 191,000.

NHTSA ID
10823595
Incident
Feb 1, 2016
Mileage
191,000 mi
Electrical
Filed Nov 14, 2015

A FAULTY GM5 SEEMS TO BE THE REASON FOR THE DRIVER-SIDE DOOR NOT UNLOCKING WITH THE REMOTE KEY FOB. THE REMOTE KEY CAN UNLOCK THE PASSENGER'S SIDE DOOR, BUT NOT THE DRIVER'S SIDE.

NHTSA ID
10790429
Incident
Mar 2, 2015
Mileage
120,000 mi
Airbags
Filed Mar 12, 2015

BMW OF NORTH AMERICA ISSUED A SAFETY RECALL FOR MY VEHICLE CAMPAIGN NO. 14V-428 FRONT PASSENGER AIR BAG, AS OF TODAY. NO CALLS OR UPDATE INFORMATION FROM BMW. *TR

NHTSA ID
10694011
Incident
Sep 1, 2014
Mileage
100,125 mi
Airbags
Filed Feb 5, 2015

TL* THE CONTACT OWNS A 2000 BMW 323CI. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE RECALL WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10681418
Incident
Sep 25, 2014
Airbags
Filed Jan 18, 2015

THERE WERE TWO PEOPLE INVOLVED WHEN THE DRIVER RAN OVER THE CURB AT LESS THAN 25 MPH. THE DRIVER'S AND PASSENGER'S FRONT AIRBAG WENT OFF AND THE CAR SHUT OFF AND DOES NOT CRANK AT STARTUP. THE CAR WAS TOWED TO A SHOP WHERE THEY ESTIMATED A QUOTE OF $900 TO FIX IT NOT INCLUDING THE AIRBAGS WORK. BOTH PASSENGERS ARE OKAY. *TR

NHTSA ID
10676267
Incident
Jan 12, 2015
Mileage
202,000 mi
Airbags
Filed Jan 9, 2015

TL* THE CONTACT OWNS A 2000 BMW 323CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) AND STATED THAT THE PARTS AND REMEDY WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL APPOINTMENT. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10671411
Incident
Oct 6, 2014
Airbags
Filed Jan 5, 2015

TL* THE CONTACT OWNS A 2000 BMW 323CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10670227
Incident
Jan 5, 2015
Airbags
Filed Dec 26, 2014

TL* THE CONTACT OWNS A 2000 BMW 323CI. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.THE DEALER AND MANUFACTURER INFORMED THE CONTACT THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10668360
Incident
Sep 1, 2014
Airbags
Filed Nov 6, 2014

TL* THE CONTACT OWNS A 2000 BMW 323CI. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

NHTSA ID
10653051
Incident
Oct 14, 2014
Airbags
Filed Sep 17, 2014

AIR BAG NOT REPLACED IN A TIMELY FASHION. CAR IS UNSAFE TO DRIVE. BMW PROVIDES NO DATE FOR ITS REPAIR, AS PARTS ARE NOT AVAILABLE. *TR

NHTSA ID
10636958
Incident
Aug 11, 2014
Mileage
54,300 mi
Suspension
Filed Sep 8, 2014

THE CAR WENT INTO THE SHOP FOR A BROKEN WATER PUMP. THE SHOP NOTICED THAT THE SUBFRAME AND FLOOR PAN WERE BROKEN AND THE SUBFRAME WAS COMPLETELY RIPPED FROM THE CAR. THE REPAIR ESTIMATE IS $5,300. BMW NA HAS BEEN TERRIBLE TO DEAL WITH AND TOLD US "WE ARE ON OUR OWN" AND THAT OUR VIN # WAS NOT PART OF THE RECALL. AFTER 5 WEEKS OF ESCALATING THE MATTER WITHIN BMW NA, THEY HAVE OFFERED US $2,000 TOWARDS THE COST OF REPAIR. GIVEN THAT THIS CAR HAS NEVER BEEN DRIVEN HARD NOR IN AN ACCIDENT, IT IS CLEAR THAT IT IS A RECURRING MECHANICAL DEFECT THAT BMW IS AWARE OF BUT NOT WILLING TO SHOULDER ANY RESPONSIBILITY FOR. THE WORST PART IS, HAD THE WATER PUMP NOT FAILED, WE WERE UNAWARE OF THE CRITICAL DAMAGE THAT COULD HAVE RESULTED IN OUR SERIOUS BODILY INJURY HAD WE CONTINUED TO DRIVE THE CAR. *TR

NHTSA ID
10631643
Incident
Aug 1, 2014
Mileage
122,000 mi
Airbags
Filed Jun 24, 2014

TL* THE CONTACT OWNS A 2000 BMW 323CI. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED AND CONTINUED TO STAY LIT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DECIDED TO CLEAR THE CODE ON THE COMPUTER AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE FAILURE AND THE AIR BAG SENSOR HAS CONTINUED TO ILLUMINATE. THE VEHICLE WAS TO BE INSPECTED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V348000 (AIRBAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 8/11/14*CN

NHTSA ID
10605728
Incident
Feb 22, 2014
Mileage
75,000 mi
Electrical
Filed May 9, 2014
Fire reported

I WAS AT A STOP LIGHT WHEN MY PASSENGER NOTICED BLACK SMOKE COMING OUT THE AIR VENT. FROM THERE I IMMEDIATELY PULL OVER AND REMOVED AS MANY PERSONAL ITEMS AS POSSIBLE. FROM THERE THE FIRE TOOK OVER THE ENTIRE DASHBOARD AND PROCEEDED TO TORCH THE INTERIOR. *TR

NHTSA ID
10587507
Incident
Aug 4, 2012
Mileage
89,430 mi
Airbags
Filed Apr 20, 2014

THE AIRBAG ICON ON THE INSTRUMENT PANEL STAYS ON. THIS MEANS THAT A PASSENGER SITTING IN THE FRONT SEAT DOES NOT ACTIVATE THE SENSOR IN THE SEAT AND, AS A RESULT, THE AIR BAG WOULD NOT DEPLOY IN CASE OF A COLLISION. THERE ARE MANY REFERENCES TO THIS PROBLEM POSTED ON THE INTERNET. IT SEEMS TO BE THE VERY SAME PROBLEM RECOGNIZED BY NHTSA FOR CERTAIN 2006, 2007 BMW'S AND FOR WHICH A PRODUCT RECALL HAS BEEN ISSUED. IT IS CLEARLY A MANUFACTURING/DESIGN/SAFETY DEFECT AND IT SHOULD BE RECOGNIZED FOR RECALL AND REPAIR IMMEDIATELY. *TR

NHTSA ID
10583744
Incident
Mar 7, 2014
Mileage
77,000 mi
Body & structure
Filed Sep 12, 2013

THE SUBFRAME IS SEPARATING FROM THE MAIN FRAME OF THE CAR. THIS IS COMPLETELY DANGEROUS AND NOT COVERED BY INSURANCE. SINCE THIS IS AN ENGINEERING FAULT (THERE ARE MANY OTHER CASES IN THE SAME TYPE OF CAR) IT SHOULD BE COVERED UNDER BMW. *TR

NHTSA ID
10543285
Incident
Aug 1, 2013
Mileage
180,000 mi
Body & structure
Filed Sep 4, 2013

TL* THE CONTACT OWNS A 2000 BMW 328CI. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISED EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE CONTACT RESUMED WITH CAUTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE SUB FRAME WAS SEVERELY CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,500.

NHTSA ID
10541796
Incident
Sep 1, 2013
Mileage
110,500 mi
ElectricalExterior lighting
Filed May 8, 2013

CAR WONT LOCK OR UNLOCK DOORS. KEY FOB WONT WORK DOORS WONT OPEN CENTRAL LOCKING SYSTEM WONT WORK ALARM WONT WORK. *TR

NHTSA ID
10511044
Incident
May 8, 2013
Mileage
150,000 mi
Powertrain (other)
Filed Apr 26, 2013

TL* THE CONTACT OWNS A 2000 BMW 323CI. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 145,000.

NHTSA ID
10509724
Incident
Apr 26, 2013
Mileage
145,000 mi
Powertrain (other)
Filed Dec 24, 2012

AFTER STOPPING AT A STORE FOR GROCERIES I RETURNED TO MY CAR AND THE REVERSE GEAR HAD FAILED. AFTER A WEB SEARCH I DISCOVERED THAT THERE ARE HUNDREDS OF SIMILAR FAILURES AND NO ACTION TO DATE THAT I CAN FIND. THIS IS A SAFETY ISSUE FOR ALL OF US. *TR

NHTSA ID
10490028
Incident
Dec 22, 2012
Mileage
61,689 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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