Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 BMW 325XI submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
NOTICED THAT WHEN DRIVING ON CURVY ROADS IT FEELS LIKE RIDING ON A ROUGH ROAD PATCH OR FEELS LIKE BRAKING. DEALERSHIP TECHNICIAN FOUND DEFECTIVE TORQUE CONVERTER AND FILTER. NO FAULT IN MEMORY. REMOVED AND EXCHANGED TORQUE CONVERTER. REMOVED TRANSMISSION OIL PAN AND REPLACED TRANSMISSION OIL FILTER AND OIL AND FLUSHED ALL TRANSMISSION COOLING LINES. *TR
I NOTICED A CRACKING SOUND COMING FROM THE RIGHT FRONT WHEEL WHEN MAKING A LEFT TURN. DEALERSHIP TECHNICIAN NOTICED NOISE ON RIGHT/FRONT SIDE. CHECKED THE FRONT END AND FOUND RIGHT/FRONT SWAY BAR MOUNT IS LOOSE. RETIGHTENED RIGHT/FRONT SWAY BAR ASSEMBLY AND CHECKED LEFT/FRONT SWAY BAR. RETIGHTENED. *TR
HEARD SQUEAKING NOISE WHEN DRIVING OVER BUMPS AND DRIVING SLOW, ALSO WHEN MAKING TURNS. DEALERSHIP TECHNICIAN CHECKED THE FRONT END AFTER ROAD TESTING THE VEHICLE. FOUND THAT BOTH DRIVE AXLES LOST ALL LUBRICANT; RIGHT/FRONT INNER AND OUTER C/V JOINT WAS CONTAMINATED. REMOVED BOTH FRONT STRUT HUB ASSEMBLY AND LOWER CONTROL ARMS FROM AXLES, REMOVED AND REPLACED BOTH FRONT COMPLETE AXLE ASSEMBLY. REINSTALLED FRONT END COMPONENTS WHICH WERE REMOVED. *TR
NOTICED A LOT OF PLAY IN THE STEERING. TOOK TO THE DEALERSHIP AND THEY TECHNICIAN SAID THAT THE 2 REAR SPRINGS WERE BROKEN IN HALF SO REPLACED THE REAR SPRINGS. ALSO, THE TECHNICIAN NOTICED THAT THE FRONT SWAY BARS AND LINKS WERE WORN AND HAD PLAY. REPLACED ALSO. *TR
HEARD RATTLE NOISE ON THE HIGHWAY. I THOUGHT THIS WASN'T SAFE. DEALERSHIP TECHNICIAN DIAGNOSED FAULTY CONTROL ARMS AND BUSHINGS. DEALERSHIP REPLACED BOTH FAULTY CONTROL ARM BUSHINGS . *TR
THE FRONT LEFT OUTER AXLE BOOT CRACKED AND GREASE WAS SPILLING ON THE GROUND. DEALERSHIP REPLACED CV BOOT (AXLE BOOT). *TR
RIGHT/FRONT CV BOOT (AXLE BOOT) IS TORN AND LEAKING. DEALERSHIP REPLACED IT. *TR
TL* THE CONTACT OWNS A 2002 BMW 325XI. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD CLANKING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE CONTACT CONTINUED DRIVING AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DETECTED THAT BOTH REAR COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NEVER CONTACTED BY BMW ABOUT BMW 325XI RECALL #02V088000. ALSO, BOTH FRONT AXLES HAVE GONE OUT AT 77,000 MILES. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .