2009 BMW 328 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 BMW 328, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags731.8%
- Electrical522.7%
- Engine313.6%
- Driver assistance29.1%
- Brakes14.5%
- Fuel system14.5%
- Interior & seats14.5%
- Seat belts14.5%
- Steering14.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TAKATA RECALL-I TOOK MY CAR IN FOR THE AIRBAG RECALL AND THE BMW OF SOUTH ATLANTA REPAIRED THE DRIVER SEAT-I THINK. WHEN I LEFT THE PASSENGER AIRBAG OFF LIGHT WAS ON AND I ASKED ABOUT IT THE TECH SAID IF YOU HAVE AN ACCIDENT YOU DON'T WANT TO SCHRAPNEL TO HIT THE PASSENGER. FROM THEN ON THE SEAT BELT SIGN STAYED ON EVEN WHEN SOMEONE WAS IN THE PASSENGER SEAT WITH THEIR SEAT BELT ON. I TOOK MY CAR BACK IN LAST WEEK FOR THE WARNING LIGHT AND WAS TOLD IT IS A SEAT SENSOR AND WOULD COST $1,400.00. DOES THIS HAVE ANYTHING TO DO WITH THE AIRBAG RECALL? IF THIS IS A SAFETY ISSUE AND IS A FAULTY PART WITH BMW THEN WHY AREN'T THEY RECALLING AND REPAIRING?
THE AIR BAG DID NOT OPEN AND I ALMOST DIED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 BMW 328. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT NOTIFY A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE AIR BAG DID NOT OPEN AND I ALMOST DIED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 BMW 328. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT NOTIFY A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL: JUST CANT BELIEVE MY CAR JUST WENT DEAD WHILE DRIVING. THERE HAVE BEEN ISSUES WITH THE FUEL PUMP BUT NOBODY IS MAKING PEOPLE AWARE OF THIS SO IT CAN GET FIXED.IT WAS REALLY SCARY . BELT TENSIONER WAS REPLACED FROM BMW IN 2014. THEN BELT TENSIONER GOES BAD AGAIN IN 2016. STEERING SUPER TIGHT ,JUST REPLACED POWER STEERING PUMP 10 MONTHS AGO..
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I RECALL THE MOMENT MY CAR ACCIDENT HAPPENED : WHEN I ARRIVED THE PHARMACY PARKING LOT, ABSOLUTELY I SLOWED DOWN MY CAR AND APPROACHING THE PARKING SPACE. WHEN MY CAR 'S FRONT TIRES TOUCH ONE SIDE OF THE PAVEMENT ( THERE ARE 2 PAVEMENTS SEPARATED APART ABOUT 3 FEET WITH SOIL WHERE ARE PLANTED WITH FLOWERS, EACH PAVEMENT IS APPROXIMATELY 1/2 FOOT THICK AND 1/2 FOOT HIGH ). WHILE I STEPPED ON MY CAR'S BREAK PEDAL, I FELT THE CAR SUDDENLY LOST CONTROL AND IT JUMPED ON MY SIDE'S PAVEMENT, AND ALMOST AT THE SAME TIME, BOTH AIR BAGS BURST, MADE THE CAR RAN OVER TO ALMOST A HALF OF THE DISTANCE BETWEEN 2 PAVEMENTS ( ABOUT MORE THAN 2 FEET ) AND HITTING THE REAR OF ANOTHER PARKING CAR ( ON OPPOSITE SIDE OF MY CAR'S PARKING SPACE ( LOT ). THEREFORE : 2 REASONS, THE BREAKING SYSTEM DIDN'T FUNCTION WELL AT FIRST, WHEN THE CAR JUMPED TO THE PAVEMENT, THE AIR BAGS SUDDENLY BURST, MADE THE CAR MADLY JUMP OVER TO ANOTHER SIDE OF PARKING SPACE ( OPPOSITE SIDE ) AND MADE THE ACCIDENT SERIOUS ( 1 CAR'S REAR ALMOST WAS CRASHED, ANOTHER CAR'S REAR ON THE OTHER SIDE OF PARKING SPACE WAS TOUCHED BY THIS CAR' S HEAD ALMOST NO EVIDENCE ). FINALLY, MY CAR STOPPED, CAN'T MOVE ANYMORE !
RECALL 13V044000 ELECTRICAL SYSTEM CAR IS STILL AFFECTED BY THIS RECALL AND UNSAFE FOR DRIVING. VEHICLE HAS BEEN LOSING POWER, STALLING, JERKING, SENSORS FAULTY, RECALL16V071000 AIRBAGS UNSAFE HAZZARD MY SON WAS DRIVING THE VEHICLE AND THE LIGHTS AND SENSORS STARTED TO GO, THE HEADLIGHT WENT OUT ON THE HIGHWAY, HE MANAGED TO GET INTO THE EMERGENCY LANE AND THE VEHICLE COMPLETLY STALLED. HE HAD NO LIGHT INCLUDING HAZARDS ON A BUSY HIGHWAY AT NIGHT. HE COULD HAVE BEEN KILLED LOSING POWER WHILE DRIVING ESPECIALLY ON THE INTERSTATE. THIS HAS HAPPENED ON MORE THAN ONE OCCASION AND NEEDS TO BE REPAIRED, OR REFUNDED BY BMW IMMEDIATELY. MY SON IS 23 YEARS OLD AND SHOULD NOT HAVE TO FEAR FOR HIS LIFE WHENEVER HE DRIVES HIS VEHICLE. BMW CLAIMS THE RECALL WORK WAS DONE, BUT THIS VEHICLE IS OBVIOUSLY NOT REPAIRED AS FAR AS THE ELECTRICAL SYSTEM. THE VEHICLE HAS LOST POWER WHILE I WAS DRIVING ON THE CITY STREETS. I WAS STALLED AT THE STOP LIGHT AND HAD TO LEAVE THE VEHICLE ON THE SIDE OF THE ROAD ABANDONED. THE VEHICLE JERKS AND LOSES POWER EVERY TIME IT'S DRIVEN NOW.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I RECALL THE MOMENT MY CAR ACCIDENT HAPPENED : WHEN I ARRIVED THE PHARMACY PARKING LOT, ABSOLUTELY I SLOWED DOWN MY CAR AND APPROACHING THE PARKING SPACE. WHEN MY CAR 'S FRONT TIRES TOUCH ONE SIDE OF THE PAVEMENT ( THERE ARE 2 PAVEMENTS SEPARATED APART ABOUT 3 FEET WITH SOIL WHERE ARE PLANTED WITH FLOWERS, EACH PAVEMENT IS APPROXIMATELY 1/2 FOOT THICK AND 1/2 FOOT HIGH ). WHILE I STEPPED ON MY CAR'S BREAK PEDAL, I FELT THE CAR SUDDENLY LOST CONTROL AND IT JUMPED ON MY SIDE'S PAVEMENT, AND ALMOST AT THE SAME TIME, BOTH AIR BAGS BURST, MADE THE CAR RAN OVER TO ALMOST A HALF OF THE DISTANCE BETWEEN 2 PAVEMENTS ( ABOUT MORE THAN 2 FEET ) AND HITTING THE REAR OF ANOTHER PARKING CAR ( ON OPPOSITE SIDE OF MY CAR'S PARKING SPACE ( LOT ). THEREFORE : 2 REASONS, THE BREAKING SYSTEM DIDN'T FUNCTION WELL AT FIRST, WHEN THE CAR JUMPED TO THE PAVEMENT, THE AIR BAGS SUDDENLY BURST, MADE THE CAR MADLY JUMP OVER TO ANOTHER SIDE OF PARKING SPACE ( OPPOSITE SIDE ) AND MADE THE ACCIDENT SERIOUS ( 1 CAR'S REAR ALMOST WAS CRASHED, ANOTHER CAR'S REAR ON THE OTHER SIDE OF PARKING SPACE WAS TOUCHED BY THIS CAR' S HEAD ALMOST NO EVIDENCE ). FINALLY, MY CAR STOPPED, CAN'T MOVE ANYMORE !
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TAKATA RECALL: JUST CANT BELIEVE MY CAR JUST WENT DEAD WHILE DRIVING. THERE HAVE BEEN ISSUES WITH THE FUEL PUMP BUT NOBODY IS MAKING PEOPLE AWARE OF THIS SO IT CAN GET FIXED.IT WAS REALLY SCARY . BELT TENSIONER WAS REPLACED FROM BMW IN 2014. THEN BELT TENSIONER GOES BAD AGAIN IN 2016. STEERING SUPER TIGHT ,JUST REPLACED POWER STEERING PUMP 10 MONTHS AGO..
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TAKATA RECALL-I TOOK MY CAR IN FOR THE AIRBAG RECALL AND THE BMW OF SOUTH ATLANTA REPAIRED THE DRIVER SEAT-I THINK. WHEN I LEFT THE PASSENGER AIRBAG OFF LIGHT WAS ON AND I ASKED ABOUT IT THE TECH SAID IF YOU HAVE AN ACCIDENT YOU DON'T WANT TO SCHRAPNEL TO HIT THE PASSENGER. FROM THEN ON THE SEAT BELT SIGN STAYED ON EVEN WHEN SOMEONE WAS IN THE PASSENGER SEAT WITH THEIR SEAT BELT ON. I TOOK MY CAR BACK IN LAST WEEK FOR THE WARNING LIGHT AND WAS TOLD IT IS A SEAT SENSOR AND WOULD COST $1,400.00. DOES THIS HAVE ANYTHING TO DO WITH THE AIRBAG RECALL? IF THIS IS A SAFETY ISSUE AND IS A FAULTY PART WITH BMW THEN WHY AREN'T THEY RECALLING AND REPAIRING?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TAKATA RECALL COMPLAINT ON THE TIME IT TAKES TO GET THIS FIXED. I RECEIVED NOTICED AROUND MARCH 2016, IT IS NOW DECEMBER 2016, WHAT IS CONSIDERED A TIMELY REMEDY TO THIS SITUATION? 1 YEAR? IN OTHER WORDS, HOW LONG DO I HAVE TO PUT MY LIFE AT RISK UNTIL THIS BECOMES REMEDIED? I WAS INVOLVED IN AN ACCIDENT PREVIOUSLY THAT CAUSE MY CAR TO BE A TOTAL LOST, SHOULD I CONSIDER MYSELF LUCKY THAT THE TAKATA RECALL ISSUE DID NOT KILL ME? JUST WAITING FOR SOMEONE TO TELL ME I CAN BRING MY CAR IN IS DRIVING ME NUTS. THE DEALERS DON'T GIVE ME ANY INFORMATION ON HOW I CAN GET THIS FIXED ON MY OWN. AND ALL THEY DO IS ASK ME IF I RECEIVED A LETTER YET. WELL ITS BEEN OVER HALF A YEAR AND STILL NO LETTER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TAKATA RECALL: JUST CANT BELIEVE MY CAR JUST WENT DEAD WHILE DRIVING. THERE HAVE BEEN ISSUES WITH THE FUEL PUMP BUT NOBODY IS MAKING PEOPLE AWARE OF THIS SO IT CAN GET FIXED.IT WAS REALLY SCARY . BELT TENSIONER WAS REPLACED FROM BMW IN 2014. THEN BELT TENSIONER GOES BAD AGAIN IN 2016. STEERING SUPER TIGHT ,JUST REPLACED POWER STEERING PUMP 10 MONTHS AGO..
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .