RoadVitals

2013 BMW 328 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Mar 13, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 2, 2016

What this page shows

Our database holds 10 NHTSA owner-reported complaints for the 2013 BMW 328. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–10 of 10

Filed Mar 13, 2019
1 injury reported

VEHICLE WAS TRAVELING FREE FROM OTHER TRAFFIC OR OBSTACLES WHEN, WITHOUT WARNING, THE SUNROOF GLASS SHATTERED CAUSING A LOUD SOUND THAT DISTRACTED THE DRIVER. RESULTANT GLASS PARTICLES ENTERED THE VEHICLE COMPARTMENT, CAUSING A MINOR INJURY TO THE RIGHT HAND OF THE DRIVER. AS SEEN IN THE ATTACHED PHOTOS, THE GLASS EXPLODED OUTWARD, INDICATING THAT THIS WAS NOT DUE TO AN EXTERNAL IMPACT. VEHICLE WAS TRAVELING AT HIGHWAY SPEED ON INTERSTATE 74 EASTBOUND JUST WEST OF INDIANAPOLIS, INDIANA

NHTSA ID
11186678
Incident
Mar 12, 2019
Mileage
72,000 mi
Electrical
Filed Nov 9, 2018

THE DRIVER AND PASSENGER DOORS OCCASIONALLY DO NOT UNLOCK FROM INSIDE THE VEHICLE, TRAPPING ME INSIDE. PRESSING THE UNLOCK BUTTON IN THE DASHBOARD WORKS, BUT PULLING THE PHYSICAL HANDLES DOES NOT.

NHTSA ID
11150233
Incident
Nov 1, 2018
Mileage
50,000 mi
Engine
Filed Oct 24, 2018

UNKNOWN OIL LEAK STARTED AROUND 75K. NOTICED IT IN MY GARAGE. I'VE ONLY HAD THIS CAR FOR 2 YEARS.

NHTSA ID
11142361
Incident
Oct 20, 2018
Filed Oct 9, 2018

WHILE DRIVING THE VEHICLE, THE WARNING CAME ON THAT SAYS DRIVETRAIN MALFUNCTION AND IT WILL BARELY GO.

NHTSA ID
11139279
Incident
Oct 9, 2018
Mileage
86,000 mi
Driver assistanceEnginePowertrain (other)
Filed Oct 5, 2018

3 DAYS AFTER RECEIVING AN OIL CHANGE AND BRAKE PAD CHANGE, WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 25MPH MY CAR SPONTANEOUSLY SWITCHED INTO NEUTRAL AND I COULD NO LONGER ACCELERATE. MY DASHBOARD STATED THAT I HAD A DRIVETRAIN MALFUNCTION AND THAT MAXIMUM OUTPUT WAS NOT AVAILABLE. I PROCEEDED TO TAKE MY CAR INTO BMW IN ORDER TO GET A DIAGNOSIS. WHEN I RECEIVED THE DIAGNOSIS I WAS TOLD THAT MY ENGINE WAS NON OPERABLE AND I WOULD HAVE TO PAY TEN THOUSAND TO CHANGE ENGINE. THE TECHNICIAN STATED IT WAS BECAUSE OF AN INTERNAL ENGINE FAILURE, AND THAT THE REASON FOR THE FAILURE WAS UNKNOWN BUT IT WAS MORE THAN LIKELY A BAD OIL FILTER. MY VEHICLE HAS HAD TWO RECALLS CONCERNING OIL AND I AM CONCERNED THAT IT IS A MANUFACTURING DEFECT. THANK YOU

NHTSA ID
11133501
Incident
Oct 3, 2018
Mileage
106,000 mi
Airbags
Filed Oct 21, 2017

TAKATA RECALL. I HAVE REGISTERED THIS VEHICLE WITH BMW BUT HAVE NOT BEEN ADVISED AS TO WHEN THEY WOULD BE FIXING THE AIRBAG.

NHTSA ID
11035408
Incident
Aug 20, 2017
Driver assistance
Filed Jun 9, 2017
Crash reported

ON THREE SEPARATE OCCASIONS, WHEN MY CAR WAS STOPPED AT A LIGHT OR STOPPED IN BUMPER TO BUMPER TRAFFIC, THE CAR REVED TO 6 OR 7000 RPM AND THEN ACCELERATED ON ITS OWN. I COULD NOT STOP THE CAR AND I HIT THE CAR IN FRONT OF ME. THERE WAS VERY LITTLE DAMAGE TO MY CAR, AND LITTLE DAMAGE TO THE OTHEI DO NOT FEEL SAFE IN THIS CAR AS I KNOW THERE IS A PROBLEM AND WILL HAPPEN AGAIN.

NHTSA ID
10994243
Incident
Mar 23, 2017
Mileage
46,000 mi
Engine
Filed Nov 15, 2016

THIS IS NOW A REPEAT PROBLEM (3 TIMES). DRIVING AT SPEED ON LOCAL ROADS THE CAR DROPS TO IDLE SPEED AND THERE IS NO RESPONSE FROM THE GAS PEDAL. THIS MORNING I HAD JUST GOTTEN THE CAR BACK FROM BMW SERVICE AND WAS DRIVING BACK TO WORK WHEN THE SAME THING HAPPENED. THIS TIME IT HAPPENED AS I WAS TURNING ACROSS THE ONCOMING TRAFFIC LANE AND I WAS LET BASICALLY STATIONARY IN THE ONCOMING LANE.

NHTSA ID
10926110
Incident
Nov 15, 2016
Mileage
56,000 mi
Engine
Filed Jul 18, 2016

THE VEHICLE CAN'T HANDLE HEAVY RAIN WITH MEDIUM SIZED PUDDLES. THE OWNER'S MANUAL CLEARLY STATES, "DRIVE THROUGH CALM WATER ONLY IF NOT DEEPER THAN 9.8 INCHES, NO FASTER THAN WALKING SPEED UP TO 6MPH." THIS PUDDLE WAS UNDER 4 INCHES AS I MEASURED AND TOOK PHOTOS, BUT BMW REFUSES TO WARRANTY THE WORK. THEY CLAIM THE ENGINE HYDROLOCKED RESULTING IN FULL REPLACEMENT OF THE ENGINE. A QUICK TRIP TO GOOGLE AND YOU WILL SEE MANY PEOPLE COMPLAINING OF THE SAME ISSUE. WE WERE THE ONLY CAR DISABLED. 2 DEALERS ADMITTED TO ENGINEERING FLAWS, BUT LAUGHED AT BMW COVERING THE REPAIRS. BMW USA WAS OF NO HELP EITHER.

NHTSA ID
10885651
Incident
Jul 1, 2016
Mileage
30,000 mi
Powertrain (other)
Filed Mar 2, 2016

CAN'T GET THE CAR INTO NEUTRAL. TOW TRUCK DRIVER WAS NOT ABLE TO GET CAR INTO NEUTRAL AS WELL. COULD NOT GET ACCESS ON SIDE OF ROAD TO GET CAR INTO NEUTRAL . THE PROCEDURE IN THE MANUAL DID NOT WORK. THIS SHOULD BE ILLEGAL, THERE SHOULD BE A MANUAL RELEASE FROM WITHIN THE INSIDE OF THE CAR

NHTSA ID
10839564
Incident
Mar 1, 2016
Mileage
12,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .