1996 BMW 328I Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1996 BMW 328I, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine619.4%
- Transmission412.9%
- Electrical39.7%
- Airbags39.7%
- Body & structure39.7%
- Exterior lighting39.7%
- Fuel system26.5%
- Interior & seats26.5%
- Visibility26.5%
- Driver assistance26.5%
- Brakes13.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
VEHICLE SELF DIAGNOISTICS PROVIDES ENGINE CHECK LIGHT WARNING. DIAGNOISTIC CODE INDICATES "LOW EMISSIONS EFFICIENCY". DEALER READ CODE AND REPORTED THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. FACTORY WARRANTY EXPIRED AT 80,000 MILES SO IT WAS NOT COVERED. REPLACEMENT COSTS ESTIMATED AT $1330. THIS FAILURE OCCURED LESS THAN 100,000 MILES ON VEHICLE. I UNDERSTAND THAT A RECALL WAS PERFORMED ON 1986 318I MODELS FOR FAILED CATALYTIC CONVERTER PARTS. THE BMW PARTS SOURCE MAY BE THE SAME FOR THE MODEL 328I WHICH WOULD BE WHY I EXPERIENCED THIS FAILURE. THIS MILEAGE IS VERY LOW FOR A CAT TO FAIL AND IS UNEXCEPTABLE FOR A QUALITY MANUFACTURED VEHICLE. *AK
IS THERE A SAFETY ISSUE OR RECOMMENDATION FOR RECALL, OR MANY COMPLAINTS? I HAVE A 1996 328I CONV. WITH 56,000 MILES. I AM THE SECOND OWNER AS OF 8 MONTHS AGO. PURCHASED FROM A LOCAL MERCEDES DEALER WHERE IT WAS TAKEN ON TRADE. WE HAD A FEW OIL LEAKS REPAIRED WITH THE LATEST BEING THE OIL FILTER HOUSING ITSELF. I WAS INFORMED BY THE DEALER THAT THE HOUSING IS NOW BEING MANUFACTURED DIFFERENTLY. ORIGINALLY THE PLUGS IN THE HOUSING WERE PRESSED IN. APPARENTLY MANY LEAKED AND NOW THE HOUSING PLUGS ARE THE SCREW IN TYPE. I HAD A LEAK AT THE PLUG AREA AND NOW THE ENTIRE HOUSING HAS BEEN RECOMMENDED FOR REPLACEMENT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
I HAVE A 328I BMW, AND THE INFORMATION IN THE OWNERS MANUAL STATES THAT YOU NEVER NEED TO CHANGE THE TRANSMISSION FLUID YET ON THE DAY IN QUESTION MY TRANSMISSION BEGAN TO STALL AND JERK. I THAN CALLED MY MECHANIC WHO I INFORMED OF THIS TROUBLE, HE THEN INFORMED ME TO BRING THE CAR TO HIM TO CHECK. I NEED TO ALSO TELL THAT THIS AUTOMOBILE DOES NOT HAVE A DIP STICK SO THERE IS NO WAY TO TELL IF THE TRANSMISSION FLUID IS GOING BAD PRIOR TO WHAT IS HAPPENING TO ME. WHEN I CALL BMW THEY INFORMED ME THAT THEY ONLY WARRANTY THE TRANSMISSION FLUID AND NOT THE TRANSMISSION, WHEN YOU CONSIDER THAT THE TRANSMISSION ONLY OPERATES CORRECTLY WHEN THE FLUID IS RIGHT. IN CONCLUSION I WOULD LIKE TO KNOW IF THERE ARE ANY OTHER SUCH CASES REPORTED AND IF SO WHAT IS MY COURSE OF ACTION IF ANY. THANK YOU. *JB
WHILE DRIVING AND SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. DEALER HAS DETERMINED THAT CLUTCH HAD GONE BAD. PLEASE PROVIDE FURTHER DETAILS.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1996 BMW 328I. HE STATED THAT THE HORN DID NOT WORK AND NOTICED THAT THE WIRES WERE CUT IN THE STEERING COLUMN AND UNDER THE HOOD. HE STATED THAT HE PURCHASED THE CLOCKSPRING, BUT IT WAS NOT COMPATIBLE WITH THE STEERING WHEEL. THE CURRENT MILEAGE WAS 97,120 AND THE APPROXIMATE FAILURE MILEAGE WAS 96720.
SOMETIMES WHEN I PUT THE KEY INTO THE IGNITION AND TURN THE KEY TO START THE CAR, THE KEY TURNS FREELY (ALL THE WAY AROUND WITHOUT STARTING TE CAR). WHEN I REPORTED THE PROBLEM IN 1998 TO TE BMW DEALER IN COLUMBUS, GA, I WAS TOLD THAT THIS WAS A NORMAL REACTION. I WAS TOLD THAT THE CAR WAS "CHECKING" THE SECURITY SYSTEM. THIS CONTINUED TO HAPEN TWO-THREE TIMES A MONTH. YESTERDAY (MAY 12, 2001), I WAS DRIVING MY CAR AND STOPPED TO TURN IT OFF. THE IGNITION STUCK IN THE "ON" POSITION BUT I COULD PULL MY KEY OUT AND THE ENGINE WOULD CONTINUE TO RUN. I HAVE A MANUAL TRANSMISSION SO I HAD TO STALL THE CAR IN ORDER TO GET THE ENGINE TO STOP RUNNING. AFTER I WAS ABLE TO GET THE ENGINE TO CUT OFF, THE ELECTRICAL SYSTEM WAS STILL ON. I HAD TO DISCONNECT THE BATTERY TO GET THE ELECTRICAL SYSTEM TO TURN OFF. I BELIEVE THAT THE FREELY TURNING IGNITION AND THE STUCK IGNITION ARE RELATED.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
AIR BAG LIGHT HAS COME ON AND HAS STAYED ON. AFTER CONTACTING DEALER, DEALER NOTED THAT AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT.*AK *SCC
HILE DRIVING VEHICLE AT 30 MPH WAS INVOLVED IN A HEAD-ON COLLISION. THERE WAS NO DEPLOYMENT OF DRIVER'S OR PASSEGER'S SIDE AIRBAGS. VEHICLE HIT ON CENTER RIGHT FRONT ON DRIVERS SIDE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
INTERIOR LOCK LOCATED ON ALL FOUR DOORS. WILL LOCK PPASSENGER IN INSIDE OF DOORS WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.*AK
CONVERTIBLE TOP IS DEFECTIVE AND CONSUMER IS WAITING FOR DEALER TO REPLY, IT'S BEEN OVER ONE MONTH AND THE CONSUMER HAS HEARD NOTHING. (ATTORNEY FOR CLIENT) *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
FOR THE LAST MONTH AND A HALF THE VEHICLE EXPERIENCED PROBLEMS WITH THE BRAKE LIGHTS AND THE PLATE LIGHTS. *JB
TURN SIGNAL FAILED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
WHILE DRIVING VEHICLE BEGAN TO SMOKE. AFTER COMING TO A STOP, HOT OIL SPLATTERED ON THE PASSENGER'S SIDE OF VEHICLE FROM DASH AREA WHICH NEARLY BURNED THE PASSENGER. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
SENDING UNIT FAILED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
POWER LOCK ACTUATORS ON VEHICLE FAIL REPEATEDLY. BETWEEN 2000 AND 2003, THREE POWER LOCK ACTUATORS FAILED ON VEHICLE (BOTH REAR DOORS AND FRONT PASSENGER DOOR). SOMETIMES THE ACTUATORS GET STUCK IN THE LOCKED POSITION, SOMETIMES UNLOCKED. WALKED AWAY FROM VEHICLE WITH AN UNLOCKED DOOR ON SEVERAL OCCASIONS BEFORE DISCOVERING PROBLEM. IN ONE CASE (FRONT PASS. DOOR), DOOR LOCK WAS EVEN DIFFICULT (BUT NOT IMPOSSIBLE) TO OPERATE MANUALLY: THIS WAS STUCK IN THE LOCKED POSITION, MAKING ENTRY INTO THE VEHICLE VERY DIFFICULT.
ENGINE FAILURE DUE TO COMPUTER CONTROLS. ALL CHECK LIGHTS COME ON, ENGINE STALLS AND RUNS ROUGH AND CYLINDERS MISFIRE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
SUNROOF MOTOR FAILED.
SUN ROOF SHORTED OUT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHEN THE VEHICLE WAS PUT IN DRIVE IT ACCELERATED BACKWARDS WITH THE ENGINE RECING AT 40 TO 50 MILES PER HOUR AND HIT A TREE, PASSENGER SUSTAINED HEAD INJURY. NLM
I WAS ACCELLERATING FROM A STOP TO HIGHWAY SPEED. WHEN I PUSHED DOWN HARD ON THE ACCELLERATOR TO MOVE FROM 10 MPH UP TO 55 MPH, QUICKLY, TO MERGE WITH TRAFFIC, THE ENGINE SUDDENLY AND UNEXPECTEDLY DROPPED TO AN IDLE SPEED AND THE GAS PEDAL NO LONGER RESPONDED. THE DEALER SAID THE PROBLEM WAS A BROKEN THROTTLE CABLE AT THE POINT WHERE IT ENTERS THE THROTTLE ASSEMBLY IN THE ENGINE COMPARTMENT. A RECALL CAMPAIGN IS MENTIONED IN THE DEALER'S REPAIR ORDER, BUT I RECEIVED NO NOTIFICATION OF THE RECALL. THIS IS A VERY DANGEROUS PROBLEM, AS THE VEHICLE DECELERATES WHEN ONE EXPECTS IT TO ACCELLERATE. LIFE THREATENING EMERGENCIES MAY RESULT. COLLISIONS ARE LIKELY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THE BRAKES FAILED ON THE VEHICLE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .