RoadVitals

1996 BMW 328I Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Aug 17, 2007
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1996 BMW 328I, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine619.4%
  • Transmission412.9%
  • Electrical39.7%
  • Airbags39.7%
  • Body & structure39.7%
  • Exterior lighting39.7%
  • Fuel system26.5%
  • Interior & seats26.5%
  • Visibility26.5%
  • Driver assistance26.5%
  • Brakes13.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

6
reports

From owner reports, verbatim

VEHICLE SELF DIAGNOISTICS PROVIDES ENGINE CHECK LIGHT WARNING. DIAGNOISTIC CODE INDICATES "LOW EMISSIONS EFFICIENCY". DEALER READ CODE AND REPORTED THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. FACTORY WARRANTY EXPIRED AT 80,000 MILES SO IT WAS NOT COVERED. REPLACEMENT COSTS ESTIMATED AT $1330. THIS FAILURE OCCURED LESS THAN 100,000 MILES ON VEHICLE. I UNDERSTAND THAT A RECALL WAS PERFORMED ON 1986 318I MODELS FOR FAILED CATALYTIC CONVERTER PARTS. THE BMW PARTS SOURCE MAY BE THE SAME FOR THE MODEL 328I WHICH WOULD BE WHY I EXPERIENCED THIS FAILURE. THIS MILEAGE IS VERY LOW FOR A CAT TO FAIL AND IS UNEXCEPTABLE FOR A QUALITY MANUFACTURED VEHICLE. *AK

NHTSA ID 760137 · filed Apr 2, 2002

IS THERE A SAFETY ISSUE OR RECOMMENDATION FOR RECALL, OR MANY COMPLAINTS? I HAVE A 1996 328I CONV. WITH 56,000 MILES. I AM THE SECOND OWNER AS OF 8 MONTHS AGO. PURCHASED FROM A LOCAL MERCEDES DEALER WHERE IT WAS TAKEN ON TRADE. WE HAD A FEW OIL LEAKS REPAIRED WITH THE LATEST BEING THE OIL FILTER HOUSING ITSELF. I WAS INFORMED BY THE DEALER THAT THE HOUSING IS NOW BEING MANUFACTURED DIFFERENTLY. ORIGINALLY THE PLUGS IN THE HOUSING WERE PRESSED IN. APPARENTLY MANY LEAKED AND NOW THE HOUSING PLUGS ARE THE SCREW IN TYPE. I HAD A LEAK AT THE PLUG AREA AND NOW THE ENTIRE HOUSING HAS BEEN RECOMMENDED FOR REPLACEMENT.

NHTSA ID 742063 · filed Mar 7, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

4
reports

From owner reports, verbatim

I HAVE A 328I BMW, AND THE INFORMATION IN THE OWNERS MANUAL STATES THAT YOU NEVER NEED TO CHANGE THE TRANSMISSION FLUID YET ON THE DAY IN QUESTION MY TRANSMISSION BEGAN TO STALL AND JERK. I THAN CALLED MY MECHANIC WHO I INFORMED OF THIS TROUBLE, HE THEN INFORMED ME TO BRING THE CAR TO HIM TO CHECK. I NEED TO ALSO TELL THAT THIS AUTOMOBILE DOES NOT HAVE A DIP STICK SO THERE IS NO WAY TO TELL IF THE TRANSMISSION FLUID IS GOING BAD PRIOR TO WHAT IS HAPPENING TO ME. WHEN I CALL BMW THEY INFORMED ME THAT THEY ONLY WARRANTY THE TRANSMISSION FLUID AND NOT THE TRANSMISSION, WHEN YOU CONSIDER THAT THE TRANSMISSION ONLY OPERATES CORRECTLY WHEN THE FLUID IS RIGHT. IN CONCLUSION I WOULD LIKE TO KNOW IF THERE ARE ANY OTHER SUCH CASES REPORTED AND IF SO WHAT IS MY COURSE OF ACTION IF ANY. THANK YOU. *JB

NHTSA ID 10021514 · filed Jun 12, 2003

WHILE DRIVING AND SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. DEALER HAS DETERMINED THAT CLUTCH HAD GONE BAD. PLEASE PROVIDE FURTHER DETAILS.*AK

NHTSA ID 8000776 · filed Dec 17, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1996 BMW 328I. HE STATED THAT THE HORN DID NOT WORK AND NOTICED THAT THE WIRES WERE CUT IN THE STEERING COLUMN AND UNDER THE HOOD. HE STATED THAT HE PURCHASED THE CLOCKSPRING, BUT IT WAS NOT COMPATIBLE WITH THE STEERING WHEEL. THE CURRENT MILEAGE WAS 97,120 AND THE APPROXIMATE FAILURE MILEAGE WAS 96720.

NHTSA ID 10199955 · filed Aug 17, 2007

SOMETIMES WHEN I PUT THE KEY INTO THE IGNITION AND TURN THE KEY TO START THE CAR, THE KEY TURNS FREELY (ALL THE WAY AROUND WITHOUT STARTING TE CAR). WHEN I REPORTED THE PROBLEM IN 1998 TO TE BMW DEALER IN COLUMBUS, GA, I WAS TOLD THAT THIS WAS A NORMAL REACTION. I WAS TOLD THAT THE CAR WAS "CHECKING" THE SECURITY SYSTEM. THIS CONTINUED TO HAPEN TWO-THREE TIMES A MONTH. YESTERDAY (MAY 12, 2001), I WAS DRIVING MY CAR AND STOPPED TO TURN IT OFF. THE IGNITION STUCK IN THE "ON" POSITION BUT I COULD PULL MY KEY OUT AND THE ENGINE WOULD CONTINUE TO RUN. I HAVE A MANUAL TRANSMISSION SO I HAD TO STALL THE CAR IN ORDER TO GET THE ENGINE TO STOP RUNNING. AFTER I WAS ABLE TO GET THE ENGINE TO CUT OFF, THE ELECTRICAL SYSTEM WAS STILL ON. I HAD TO DISCONNECT THE BATTERY TO GET THE ELECTRICAL SYSTEM TO TURN OFF. I BELIEVE THAT THE FREELY TURNING IGNITION AND THE STUCK IGNITION ARE RELATED.*AK

NHTSA ID 745277 · filed May 13, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

AIR BAG LIGHT HAS COME ON AND HAS STAYED ON. AFTER CONTACTING DEALER, DEALER NOTED THAT AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT.*AK *SCC

NHTSA ID 8013854 · filed Jul 15, 2002

HILE DRIVING VEHICLE AT 30 MPH WAS INVOLVED IN A HEAD-ON COLLISION. THERE WAS NO DEPLOYMENT OF DRIVER'S OR PASSEGER'S SIDE AIRBAGS. VEHICLE HIT ON CENTER RIGHT FRONT ON DRIVERS SIDE. *AK

NHTSA ID 812425 · filed May 21, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

INTERIOR LOCK LOCATED ON ALL FOUR DOORS. WILL LOCK PPASSENGER IN INSIDE OF DOORS WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.*AK

NHTSA ID 8013100 · filed Jul 1, 2002

CONVERTIBLE TOP IS DEFECTIVE AND CONSUMER IS WAITING FOR DEALER TO REPLY, IT'S BEEN OVER ONE MONTH AND THE CONSUMER HAS HEARD NOTHING. (ATTORNEY FOR CLIENT) *SLC

NHTSA ID 556836 · filed Nov 3, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

FOR THE LAST MONTH AND A HALF THE VEHICLE EXPERIENCED PROBLEMS WITH THE BRAKE LIGHTS AND THE PLATE LIGHTS. *JB

NHTSA ID 10020182 · filed May 20, 2003

TURN SIGNAL FAILED.

NHTSA ID 605026 · filed Sep 19, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

WHILE DRIVING VEHICLE BEGAN TO SMOKE. AFTER COMING TO A STOP, HOT OIL SPLATTERED ON THE PASSENGER'S SIDE OF VEHICLE FROM DASH AREA WHICH NEARLY BURNED THE PASSENGER. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

NHTSA ID 834731 · filed Feb 10, 1999

SENDING UNIT FAILED.

NHTSA ID 604940 · filed Nov 27, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

POWER LOCK ACTUATORS ON VEHICLE FAIL REPEATEDLY. BETWEEN 2000 AND 2003, THREE POWER LOCK ACTUATORS FAILED ON VEHICLE (BOTH REAR DOORS AND FRONT PASSENGER DOOR). SOMETIMES THE ACTUATORS GET STUCK IN THE LOCKED POSITION, SOMETIMES UNLOCKED. WALKED AWAY FROM VEHICLE WITH AN UNLOCKED DOOR ON SEVERAL OCCASIONS BEFORE DISCOVERING PROBLEM. IN ONE CASE (FRONT PASS. DOOR), DOOR LOCK WAS EVEN DIFFICULT (BUT NOT IMPOSSIBLE) TO OPERATE MANUALLY: THIS WAS STUCK IN THE LOCKED POSITION, MAKING ENTRY INTO THE VEHICLE VERY DIFFICULT.

NHTSA ID 10066535 · filed Apr 20, 2004

ENGINE FAILURE DUE TO COMPUTER CONTROLS. ALL CHECK LIGHTS COME ON, ENGINE STALLS AND RUNS ROUGH AND CYLINDERS MISFIRE.

NHTSA ID 529210 · filed Jan 16, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

SUNROOF MOTOR FAILED.

NHTSA ID 604910 · filed Oct 27, 1997

SUN ROOF SHORTED OUT.

NHTSA ID 603799 · filed Sep 2, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

WHEN THE VEHICLE WAS PUT IN DRIVE IT ACCELERATED BACKWARDS WITH THE ENGINE RECING AT 40 TO 50 MILES PER HOUR AND HIT A TREE, PASSENGER SUSTAINED HEAD INJURY. NLM

NHTSA ID 558603 · filed Dec 14, 2000

I WAS ACCELLERATING FROM A STOP TO HIGHWAY SPEED. WHEN I PUSHED DOWN HARD ON THE ACCELLERATOR TO MOVE FROM 10 MPH UP TO 55 MPH, QUICKLY, TO MERGE WITH TRAFFIC, THE ENGINE SUDDENLY AND UNEXPECTEDLY DROPPED TO AN IDLE SPEED AND THE GAS PEDAL NO LONGER RESPONDED. THE DEALER SAID THE PROBLEM WAS A BROKEN THROTTLE CABLE AT THE POINT WHERE IT ENTERS THE THROTTLE ASSEMBLY IN THE ENGINE COMPARTMENT. A RECALL CAMPAIGN IS MENTIONED IN THE DEALER'S REPAIR ORDER, BUT I RECEIVED NO NOTIFICATION OF THE RECALL. THIS IS A VERY DANGEROUS PROBLEM, AS THE VEHICLE DECELERATES WHEN ONE EXPECTS IT TO ACCELLERATE. LIFE THREATENING EMERGENCIES MAY RESULT. COLLISIONS ARE LIKELY.

NHTSA ID 536189 · filed May 19, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

THE BRAKES FAILED ON THE VEHICLE. *JB

NHTSA ID 10020180 · filed May 20, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .