RoadVitals

2015 BMW 328XD

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 11, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 17, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2015 BMW 328XD, most frequently naming the other / unspecified and visibility categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified150.0%
  • Visibility150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Aug 17, 2015
7,727 units potentially affected
The defect: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
The remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Jan 11, 2018

I WAS DRIVING DOWN INTERSTATE 95 IN NJ DURING INCLEMENT, COLD WEATHER. OTHER CARS AND TRUCKS ON THE ROAD WERE KICKING UP SNOW, SALT AND SAND WHICH WAS COLLECTING ON MY FRONT WINDSHIELD. I TRIED TO USE MY WINDSHIELD WASHER FLUID, BUT WHEN I ENGAGED IT, NO FLUID CAME OUT AND THE WINDSHIELD WIPERS SPREAD THE DEBRIS COVERING THE ENTIRE WINDSHIELD IN A BROWN FILM WHICH BLOCKED 100% VISIBILITY. I WAS NOT ABLE TO SEE ANYTHING. I ENGAGED THE WIPERS ON THE FASTEST SETTING TO TRY AND GET THE FILM OFF, BUT FOR A PERIOD OF 5 OR 10 SECONDS, I WAS COMPLETELY BLIND, DRIVING ON AN INTERSTATE HIGHWAY. I TOOK MY CAR TO THE OPEN ROAD BMW SERVICE CENTER IN MORRISTOWN NJ TO HAVE IT FIXED. THEY TOLD ME THERE WAS NOTHING WRONG AND SENT ME HOME. IN THE 15 MINUTE DRIVE HOME, THE WASHER FLUID SYSTEM STOPPED WORKING AGAIN, SO I TOOK IT BACK TO OPEN ROAD. THEY AGAIN TOLD ME THAT NOTHING WAS WRONG. HOWEVER, TWO OF THEIR SERVICE REPRESENTATIVES HAVE INDIVIDUALLY TOLD ME THAT THE ISSUE IS THAT THE TANK THAT HOLDS THE WASHER FLUID IS NO INSULATED AND LOCATED BEHIND THE RIGHT FRONT WHEEL. SO WHEN DRIVING ON A HIGHWAY, THE WIND GENERATED BY THE WHEEL, ESPECIALLY IN COLD WEATHER, FREEZES THE WASHER FLUID. THIS REPRESENTS A SIGNIFICANT, SYSTEMATIC SAFETY ISSUE WITH THESE CARS THAT WARRANTS A RECALL.

NHTSA ID
11062118
Incident
Jan 5, 2018
Mileage
20,000 mi
Other / unspecified
Filed Jul 5, 2017

I'M LEASING A BMW 2015 WITH 10K MILES. LAST THURSDAY, DECEMBER 1ST 2016 I HAD A FLAT TIRE, A SMALL SCREW IN THE MIDDLE OF THE TIRE, PUNCTURED IT. THESE ARE RUN-FLAT -TIRES, AND THEY ARE DEFECTIVE!!! THE DEALER BMW-TOWSON CHARGE ME $320 FOR A NEW TIRE. NOW, AGAIN, THE PASSENGER REAR TIRE IS LOSING AIR, AND NOW I HAVE TO REPLACE IT AND THE BMW DEALER WILL CHARGE ME ANOTHER $320 AND THE CAR HAS 18K MILES.THESE TIRES ARE DEFECTIVE. I CONTACTED CONTINENTAL TIRE AND TOWSON BMW SEVERAL TIMES AND THEY WON'T DO ANYTHING, I'M OUT OF WARRANTY. I'M LEASING THIS CAR AND I TAKE CARE OF IT.

NHTSA ID
11003148
Incident
Dec 1, 2016
Mileage
10,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B010919

ENGINE AND ENGINE COOLING

DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 328XD by model year
YearComplaintsRecallsInvestigationsIssue Index
2016001
2015Viewing211
2014411

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.