2009 BMW 328XI Owner Complaints

TL* THE CONTACT OWNS A 2009 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER (UNION PARK BMW, 1900 PENNSYLVANIA AVE, WILMINGTON, DE 19806, (866) 455-4444) CONFIRMED PART UNAVAILABILITY AND DID NOT KNOW WHEN THEY WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11092841

Incident

Nov 1, 2017

2009 328XI BMW FIRST BATTERY GOES DEAD,ONE MONTH LATER CAR STOPS WHILE DRIVING,BMW SAID IT WAS FUEL PUMP AND HOSE,THEY FIXED THAT,WHILE AT DEALER THEY SAID FAULTY CODE CAME UP FOR ALTERNATOR . ALL THIS WITHIN 1 MONTH. NO SIGNS OF LIGHTS DIM,CAR NOT STARTING,HOW DOES THIS HAPPEN ALL AT ONCE AND WITH NO WARNING.SEEMS THERE IS A BIGGER ISSUE.DEALER FIXED FUEL PUMP.BUT HOW DOES ALTERNATOR GO WITH NO SIGNS.

NHTSA ID

11091990

Incident

Apr 27, 2018

Mileage

100,000 mi

2009 328 XI BMW WITH 120K FUEL PUMP JUST BREAKS. BMW REPLACED FOR FREE DUE TO ALL THE COMPLAINTS AND RECALL INFO,THIS SUCH BE A NATIONAL RECALL AS SOMEONES CAR CAN JUST STOP WHILE DRIVING,AND THIS IS A SAFETY ISSUE.

NHTSA ID

11091478

Incident

Apr 27, 2018

Mileage

120,000 mi

I WAS DRIVING MY CAR AND IT JUST COMPLETE LOST POWER,I CALLED ROAD SIDE ASSISTANCE AND THEY DID SOME TESTING. KEEP IN MIND I JUST GOT A NEW BATTERY THREE MONTHS AGO,HAVE SHOWN NO SIGNS OF ANY POWER ,START UP ISSUES,. I JUST DON'T UNDERSTAND HOW A CAR WITH A HIGHER STANDARD JUST DIES. THEY SAID IT WAS THE FUEL PUMP. ITS SEEMLY INTERESTING HOW MANY PEOPLE HAVE HAD THE SAME ISSUE AND BMW SHOULD BE ASHAMED WITH THEMSELVES NOT TO RECALL THIS ISSUE ,AT LEAST ADDRESS THE PEOPLE WHO ARE HAVING THE ISSUE..FUEL PUMP ISN'T SOMETHING THAT SHOULD GO AT 100K.VERY DISAPPOINTED. THE CAR WILL NOT START,I CAN GET A CRANK BUT NOTHING MORE.

NHTSA ID

11090003

Incident

Apr 24, 2018

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2009 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CONCOURS MOTORS IN MILWAUKEE, WISCONSIN 53209 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11081823

Incident

Dec 1, 2017

THERE IS A BLUE LEAK ON THE GROUND COMING FROM THE FRONT DRIVER SIDE, MY WINDSHIELD WASHER FLUID WAS FILLED UP AND WENT EMPTY WITH INT WEEKS.

NHTSA ID

11067360

Incident

Jan 19, 2018

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2009 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER PATRICK BMW LOCATED AT 700 E GOLF RD SCHAUMBURG IL 60175, PHONE NUMBER: 847-843-4000. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).

NHTSA ID

11016493

Incident

Feb 5, 2017

I WAS DRIVING WEST DOWN ROUTE 66 IN VIRGINIA. CAR HAD STALLED 5 TIMES IN A 60 MILE TRIP STATING WITH A MESSAGE FUEL PUMP FAILURE CONTINUED DRIVING IS POSSIBLE. IT LEFT ME WITH NO POWER STEERING OR BRAKES. THE VEHICLE WILL RESTART AFTER A 5 MINUTE COOL DOWN PERIOD AND CONTINUED DRIVING IS THEN POSSIBLE. THIS HAS BEEN HAPPENING WITH THIS VEHICLE SINCE 70K MILES.

NHTSA ID

10990475

Incident

May 18, 2017

Mileage

101,100 mi

TL* THE CONTACT OWNS A 2009 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

NHTSA ID

10957407

Incident

Mar 1, 2016

WHILE DRIVING BACK FROM GULF SHORES ALABAMA MY HEADLIGHTS STARTED FLICKERING ON AND OFF WHILE DRIVING ON THE HIGHWAY THE POWER WENT OFF ON THE RADIO LIGHTS ON THE DASHBOARD WENT OFF THE STEERING WHEEL LOCKED UP AND AN SOS BUTTON CAME ON. THE WINDSHIELD WIPERS STOPPED AND IT WAS TORRENTIAL RAINS AND TOTAL DARKNESS ON INTERSTATE 75. WHEN I COULD SEE WELL ENOUGH TO GET OVER TO THE BRIM I GOOGLED THE CODES THAT WERE FLASHING AND WAS GIVEN FURTHER INSTRUCTION ON HOW TO GET MY CAR STARTED AGAIN. THE HEADLIGHTS FLICKERING ON AND OFF AND VISIBILITY ( WITH THE RAIN ) WAS IMPOSSIBLE. SEVERAL VARIOUS CODES CONTINUED TO POP UP AND THIS HAPPENED UNTIL WE ARRIVD AT OUR DESTINATION. IT WAS IF THE WHOLE COMPUTER BOARD HAD GONE HAYWIRE .EVERY CODE IMAGINABLE CAME ON AND WE HAD TO STOP TO FIGURE OUT WHAT TO DO TO GET THE CAR GOING. SINCE THEN MY BMW WILL NOT START UNLESS THE BATTERY IS CHARGED. IT SAYS BATTERY DISCHARGING OR BATTERY WAS DISCONNECTED SO I HAVE TO KEEP BATTERY CABLES WITH ME AT ALL TIMES. SO LAST NIGHT I'M HAVING THE AIRBAG CODE COME ON WHICH I DO HAVE A RECALL ON THAT, AS WELL. I HAVE TAKEN SEVERAL PICTURES OF THE VARIOUS CODES INVOLVED WHICH I WILL ATTACH.

NHTSA ID

10853835

Incident

Mar 28, 2016

Mileage

94,000 mi

CAR EXPERIENCED COMPLETE ELECTRICAL SYSTEM FAILURE. ALL SYSTEMS SHUT DOWN (LIGHTS, IGNITION, LOCKS, DASHBOARD, GAUGES, RADIO). CAR COULD NOT BE OPERATED. LOCKS WOULD NOT OPERATE USING DASH MOUNTED BUTTON, DOOR PULLS OR KEY FOB. DRIVERS DOOR COULD ONLY BE OPENED FROM OUTSIDE USING VALET KEY. EMERGENCY LIGHTS INOPERABLE. PROBLEM OCCURRED 10/29, STARTED 2 HOURS LATER. FAILED AGAIN 10/30 AT 5PM. RESTARTED ON 10/31. DEALER UNABLE TO DUPLICATE. CAR STARTED 11/3 AND FAILED 11/3. BATTERY CHECKED--FINE. IBS CHECKED--FINE. (THIS CAR IS NOT CURRENTLY LISTED AS PART OF THE ONGOING BMW BATTERY CABLE RECALLS, BUT SEEMS TO EXHIBIT EXACT SAME SYMPTOMS).

NHTSA ID

10788185

Incident

Nov 3, 2015

Mileage

89,500 mi