2014 BMW 328XI Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 BMW 328XI, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine527.8%
- Body & structure316.7%
- Electrical316.7%
- Fuel system316.7%
- Airbags211.1%
- Exterior lighting15.6%
- Visibility15.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
BOTH THE DRIVER AND PASSENGER DOOR LOCKS OCCASIONALLY FAIL TO UNLOCK PREVENTING EXIT FROM THE VEHICLE. THIS HAS OCCURRED ABOUT 12-15 TIMES TO EITHER MY WIFE OR MYSELF. THERE IS A MASTER LOCK/UNLOCK BUTTON THAT WILL UNLOCK THE DOORS. NEVER THE LESS, THIS DEFECT COULD BE A SERIOUS PROBLEM IN AN EMERGENCY.
THE DOOR LOCK ACTUATORS ARE KNOWN TO BE DEFECTIVE IN THAT IF ONE PULLS ON THE HANDLE, THE DOOR WILL NOT MECHANICALLY UNLOCK BY DOUBLE-PULLING THE HANDLE, MEANING THE ONLY WAY TO UNLOCK THE DOOR IS BY USING ELECTRONIC UNLOCK BUTTON. IF THE CAR IS IN A WATER ACCIDENT, FIRE, OR ANY OTHER SITUATION WHERE THE BATTERY IS NO LONGER OPERABLE, THE OCCUPANTS WILL BE TRAPPED INSIDE, UNABLE TO ESCAPE AS THE DOORS WILL NOT MECHANICALLY UNLOCK BY DOUBLE-PULLING THE HANDLE. BMW IS AWARE OF THE ISSUE AND HAS A REPLACEMENT PART, HOWEVER IF THE VEHICLE IS OUT OF WARRANTY THEY WILL NOT FIX IT VOLUNTARILY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 BMW 328XI. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO BMW NORTHWEST (4011 20TH ST E, TACOMA, WA 98424) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. NO LEAKS WERE PRESENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 BMW 328XI. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 16,842.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 BMW 328XI. WHILE DRIVING BETWEEN 15- 25 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE TEETH, LEFT SIDE OF THE FACE, AND THE JAW THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT DENTAL AND PLASTIC SURGERY WERE REQUIRED FOR THE INJURIES. A POLICE REPORT WAS FILED. THE SPECIFICS OF THE CONDITION OF THE VEHICLE WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
BMW 328XI WAS T-BONED BY TOYOTA HIGHLANDER ON DRIVER'S SIDE OF BMW. HIGH IMPACT WITH SUBSTANTIAL DAMAGE AND BODILY INJURY. BMW AIRBAGS FAILED TO DEPLOY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
VISIBILITY IS POOR WITH THE HALOGEN HEADLIGHTS. VERY FREQUENTLY I DO NOT SEE PEOPLE OR ANIMALS IN THE ROAD UNTIL I AM VERY CLOSE TO THEM. THIS CAUSES EITHER A HARD STOP OR SWERVING TO AVOID A COLLISION. WE HAVE ANOTHER BMW WITH THE XEON HEADLIGHTS AND THE VISIBILITY IS EXCELLENT. THESE HALOGEN LIGHTS ARE DANGEROUS. THE LINK BELOW IS FROM THE IIHS IN 2016. RATES THE HALOGEN LIGHTS AS THE WORST IN ITS CLASS. HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/BMW/3-SERIES-4-DOOR-SEDAN/2016
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 BMW 328I. THE CONTACT STATED WHILE SHE WAS UNABLE TO SEE PROPERLY IN HER SIDE MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO FIND A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .