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2014 BMW 328XI Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Mar 6, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
7
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2014 BMW 328XI, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine527.8%
  • Body & structure316.7%
  • Electrical316.7%
  • Fuel system316.7%
  • Airbags211.1%
  • Exterior lighting15.6%
  • Visibility15.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

5
reports

From owner reports, verbatim

The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID 11646698 · filed Mar 6, 2025

The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID 11628689 · filed Dec 3, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

BOTH THE DRIVER AND PASSENGER DOOR LOCKS OCCASIONALLY FAIL TO UNLOCK PREVENTING EXIT FROM THE VEHICLE. THIS HAS OCCURRED ABOUT 12-15 TIMES TO EITHER MY WIFE OR MYSELF. THERE IS A MASTER LOCK/UNLOCK BUTTON THAT WILL UNLOCK THE DOORS. NEVER THE LESS, THIS DEFECT COULD BE A SERIOUS PROBLEM IN AN EMERGENCY.

NHTSA ID 11174388 · filed Feb 4, 2019

THE DOOR LOCK ACTUATORS ARE KNOWN TO BE DEFECTIVE IN THAT IF ONE PULLS ON THE HANDLE, THE DOOR WILL NOT MECHANICALLY UNLOCK BY DOUBLE-PULLING THE HANDLE, MEANING THE ONLY WAY TO UNLOCK THE DOOR IS BY USING ELECTRONIC UNLOCK BUTTON. IF THE CAR IS IN A WATER ACCIDENT, FIRE, OR ANY OTHER SITUATION WHERE THE BATTERY IS NO LONGER OPERABLE, THE OCCUPANTS WILL BE TRAPPED INSIDE, UNABLE TO ESCAPE AS THE DOORS WILL NOT MECHANICALLY UNLOCK BY DOUBLE-PULLING THE HANDLE. BMW IS AWARE OF THE ISSUE AND HAS A REPLACEMENT PART, HOWEVER IF THE VEHICLE IS OUT OF WARRANTY THEY WILL NOT FIX IT VOLUNTARILY.

NHTSA ID 11160929 · filed Dec 12, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID 11646698 · filed Mar 6, 2025

The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID 11628689 · filed Dec 3, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2014 BMW 328XI. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO BMW NORTHWEST (4011 20TH ST E, TACOMA, WA 98424) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. NO LEAKS WERE PRESENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. VIN WAS NOT AVAILABLE.

NHTSA ID 11362751 · filed Oct 5, 2020

TL* THE CONTACT OWNS A 2014 BMW 328XI. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 16,842.

NHTSA ID 10789167 · filed Nov 9, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2014 BMW 328XI. WHILE DRIVING BETWEEN 15- 25 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE TEETH, LEFT SIDE OF THE FACE, AND THE JAW THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT DENTAL AND PLASTIC SURGERY WERE REQUIRED FOR THE INJURIES. A POLICE REPORT WAS FILED. THE SPECIFICS OF THE CONDITION OF THE VEHICLE WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

NHTSA ID 10671488 · filed Jan 9, 2015

BMW 328XI WAS T-BONED BY TOYOTA HIGHLANDER ON DRIVER'S SIDE OF BMW. HIGH IMPACT WITH SUBSTANTIAL DAMAGE AND BODILY INJURY. BMW AIRBAGS FAILED TO DEPLOY. *TR

NHTSA ID 10660304 · filed Nov 23, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

VISIBILITY IS POOR WITH THE HALOGEN HEADLIGHTS. VERY FREQUENTLY I DO NOT SEE PEOPLE OR ANIMALS IN THE ROAD UNTIL I AM VERY CLOSE TO THEM. THIS CAUSES EITHER A HARD STOP OR SWERVING TO AVOID A COLLISION. WE HAVE ANOTHER BMW WITH THE XEON HEADLIGHTS AND THE VISIBILITY IS EXCELLENT. THESE HALOGEN LIGHTS ARE DANGEROUS. THE LINK BELOW IS FROM THE IIHS IN 2016. RATES THE HALOGEN LIGHTS AS THE WORST IN ITS CLASS. HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/BMW/3-SERIES-4-DOOR-SEDAN/2016

NHTSA ID 10982953 · filed May 1, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2014 BMW 328I. THE CONTACT STATED WHILE SHE WAS UNABLE TO SEE PROPERLY IN HER SIDE MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO FIND A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

NHTSA ID 10616826 · filed Jul 28, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .