2008 BMW 335XI Problems

The contact owns a 2008 BMW 335xi. The contact stated while her son was driving at various speeds, the engine was misfiring and making an abnormal loud knocking sound. No further information was provided. The driver pulled to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel injectors had failed and needed to be replaced. The contact related the failure to BMW Campaign Number: SIB130120. An unknown dealer was notified of the failure and informed the contact that the vehicle was not covered. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The contact was unsure whether the manufacturer was notified of the failure. The failure mileage was unknown.

My car hasn't start up for 2 years now. 1st it started with a dead starter, then alternator, then the radiator and water pump bursted, and as i was standing outside of my car the passenger air bag deploys while the car was off and key out of the ignition. Luckily no one was in my car but now my car doesn't and wont crank or turnover, it makes a buzzing noise for a split second when i hit the start/stop button and thats all. I'm getting full voltage to it. Every time i run my scanner, i get different codes every time, i bought a 2nd scanner (carly) to compare and both threw out different codes every time but the main ones was the starter and pcv code; which i got 3 different starters put in, all new and the code was still ahowing. Ive spent more time researching and more money buying parts to fix my car then what I bought the car for which was $6k. Worst part is that My car wont even start so i cant take it to the shop and im definitely not paying a toll fee just to have the shop tell me what i already know. Ive looked up forums and multiple people is facing the same issues as i am with their results ending with a "please help if anyone finds out what this issue is". I've replaced the battery 3 times and registered the batteries each time. I have a new starter, alternator, radiator, radiator fan, water pump, thermostat, reservoir, crankshaft and camshaft position sensor, battery, ibs cables, power distribution box, ground straps, oil filter, oil filter housing, spark plugs, coil packs, manifold and gaskets, pcv valves, start/stop switch, relays, fuses, and I still get the same results which is no crank/no start and a buzzing noise. When i spoke with BMW customer support i told them that the closest BMW repair shop is 2 hours away from me and the lady replied "that's going to be a huge chunk of money for towing". I mean seriously, BMW should be paying for or that and fixing their mess but won't own up to it.

My car hasn't start up for 2 years now. 1st it started with a dead starter, then alternator, then the radiator and water pump bursted, and as i was standing outside of my car the passenger air bag deploys while the car was off and key out of the ignition. Luckily no one was in my car but now my car doesn't and wont crank or turnover, it makes a buzzing noise for a split second when i hit the start/stop button and thats all. I'm getting full voltage to it. Every time i run my scanner, i get different codes every time, i bought a 2nd scanner (carly) to compare and both threw out different codes every time but the main ones was the starter and pcv code; which i got 3 different starters put in, all new and the code was still ahowing. Ive spent more time researching and more money buying parts to fix my car then what I bought the car for which was $6k. Worst part is that My car wont even start so i cant take it to the shop and im definitely not paying a toll fee just to have the shop tell me what i already know. Ive looked up forums and multiple people is facing the same issues as i am with their results ending with a "please help if anyone finds out what this issue is". I've replaced the battery 3 times and registered the batteries each time. I have a new starter, alternator, radiator, radiator fan, water pump, thermostat, reservoir, crankshaft and camshaft position sensor, battery, ibs cables, power distribution box, ground straps, oil filter, oil filter housing, spark plugs, coil packs, manifold and gaskets, pcv valves, start/stop switch, relays, fuses, and I still get the same results which is no crank/no start and a buzzing noise. When i spoke with BMW customer support i told them that the closest BMW repair shop is 2 hours away from me and the lady replied "that's going to be a huge chunk of money for towing". I mean seriously, BMW should be paying for or that and fixing their mess but won't own up to it.

TL* THE CONTACT OWNS A 2008 BMW 335XI. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE VEHICLE STARTER SLOWLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED WHILE INSPECTING UNDER THE HOOD, HE NOTICED A FUEL LEAK INTO THE SPARK PLUGS. THE CONTACT CALLED LOCAL DEALER ORANGE COUNTY BMW LOCATED AT 101 MAHER LN, HARRIMAN, NY 10926, (845) 782-4269 AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH MANUFACTURER RECALL 10EA02, HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 102,000.

The contact owns a 2008 BMW 335xi. The contact stated after parking the vehicle at a parking lot, he noticed smoke exiting the center dashboard. The contact detached the plastic kickboard and saw the fire located in the wires. A bystander had a fire extinguisher available and was able to extinguish the fire. The contact burned his left hand but declined medical attention. The fire department arrived at the location and filed a fire report. The fire department informed the VIN was associated with NHTSA Campaign Number: 17V676000 (Electrical System). A police report was not filed. The contact took the vehicle to the local dealer, where they associated the failure with the recall. The contact stated a manufacturer inspector, later on, informed the recall was not associated with the fire. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

My car hasn't start up for 2 years now. 1st it started with a dead starter, then alternator, then the radiator and water pump bursted, and as i was standing outside of my car the passenger air bag deploys while the car was off and key out of the ignition. Luckily no one was in my car but now my car doesn't and wont crank or turnover, it makes a buzzing noise for a split second when i hit the start/stop button and thats all. I'm getting full voltage to it. Every time i run my scanner, i get different codes every time, i bought a 2nd scanner (carly) to compare and both threw out different codes every time but the main ones was the starter and pcv code; which i got 3 different starters put in, all new and the code was still ahowing. Ive spent more time researching and more money buying parts to fix my car then what I bought the car for which was $6k. Worst part is that My car wont even start so i cant take it to the shop and im definitely not paying a toll fee just to have the shop tell me what i already know. Ive looked up forums and multiple people is facing the same issues as i am with their results ending with a "please help if anyone finds out what this issue is". I've replaced the battery 3 times and registered the batteries each time. I have a new starter, alternator, radiator, radiator fan, water pump, thermostat, reservoir, crankshaft and camshaft position sensor, battery, ibs cables, power distribution box, ground straps, oil filter, oil filter housing, spark plugs, coil packs, manifold and gaskets, pcv valves, start/stop switch, relays, fuses, and I still get the same results which is no crank/no start and a buzzing noise. When i spoke with BMW customer support i told them that the closest BMW repair shop is 2 hours away from me and the lady replied "that's going to be a huge chunk of money for towing". I mean seriously, BMW should be paying for or that and fixing their mess but won't own up to it.

THE PASSENGER SEAT DETECTION MEANT TO DISABLE THE AIR BAG FOR A CHILD DOES NOT WORK PROPERLY. THE "AIR BAG OFF" LIGHT DOES NOT ILLUMINATE WHILE MY 55 LB CHILD SITS IN THE SEAT. INFREQUENTLY, THE LIGHT WILL ILLUMINATE BRIEFLY WHILE SHE IS IN THE SEAT, AND THEN GO DARK AGAIN. ATTEMPTING TO TEST THE SEAT SENSORS, I USED A SACK OF 20 LB POTATOES PLACED BOTH DIRECTLY ON THE PASSENGER SEAT, AND IN A CAR SEAT. IN BOTH CASES, THE SEAT WOULD INCONSISTENTLY DETECT THE "CHILD" AND ILLUMINATE THE "AIR BAG OFF" LIGHT, AND SOMETIMES WOULD NOT. SOMETIMES IT WOULD DETECT THE "CHILD" INITIALLY AFTER ENGINE START UP AND SUBSEQUENTLY THE LIGHT WOULD GO DIM.OTHER TIMES THE LIGHT WOULD CYCLE ON AND OFF AT ENGINE START UP (NORMAL BULB CHECK) AND REMAIN OFF AT ENGINE START UP -- I.E., NOT DETECTED -- BUT IF THE SACK OF POTATOES WAS LIFTED OFF THE SEAT AND PLACED BACK DOWN, OR IF PRESSURE WAS MANUALLY APPLIED NEXT TO THE POTATOES ON THE CAR SEAT, THE "AIR BAG OFF" LIGHT WOULD ILLUMINATE AND DETECTION WOULD TRIGGER. THESE RESULTS WERE CONFIRMED BOTH SITTING IN DRIVEWAY IN NEUTRAL, AND OPERATING AT LOW SPEED.

I RECEIVED A RECALL NOTICE OF A FINAL REMEDY IN JULY 2017. I HAVE BEEN ON A WAITING LIST FOR WITH A BMW DEALERSHIP FOR MONTHS, WHO KEEPS TELLING ME THEY ARE STILL WAITING ON THE PART FROM BMW N.A. THE DEALERSHIPS (FAIRFAX, VA AND ALEXANDRIA, VA) ARE TELLING ME THAT BMW N.A. IS THE REASON FOR THE DELAY. THEY ARE SIMPLY NOT GETTING THE PARTS IN A "REASONABLE" PERIOD OF TIME. HOW LONG IS A "REASONABLE" PERIOD OF TIME? A YEAR?

TL* THE CONTACT OWNED A 2008 BMW 335XI. WHILE THE VEHICLE WAS PARKED, SMOKE WAS NOTICED COMING FROM THE DASHBOARD. THE CONTACT ALSO NOTICED THAT THE BOTTOM OF THE DASHBOARD ON THE FRONT PASSENGER SIDE WAS ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES AS THE VEHICLE BECAME ENGULFED IN FLAMES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE COMPANY'S TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,889.

DRIVER'S SIDE DOOR WOULD NOT OPEN BECAUSE IT REMAINED LOCKED. IT COULD NOT BE UNLOCKED USING THE INSIDE OR OUTSIDE DOOR HANDLE, THE KEY FOB UNLOCK BUTTON, OR THE DOOR LOCK SWITCH ON THE FRONT DASH. I HAD TO PHYSICALLY INSERT AND TURN THE KEY FROM THE OUTSIDE TO UNLOCK THE CAR. I UNDERSTAND THIS MAY BE A FUSE OR A DOOR LOCK ACTUATOR PROBLEM. IT IS AN ENORMOUS SAFETY ISSUE IF I CANNOT GET OUT OF MY CAR BECAUSE OF AN ELECTRICAL FAILURE. *TR

LONG CRANK, STUTTERING, ENGINE DYING AT IDLE (OR IN TRAFFIC), CHECK ENGINE LIGHT/LIMP MODE. BMW DEALERS DON'T KNOW EXACTLY HOW TO FIX IT ONCE AND FOR ALL. THEY JUST KEEP REPLACING THE HIGH PRESSURE FUEL PUMP. *TR

TL*THE CONTACT OWNS A 2008 BMW 335XI. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH; PROCEEDING TO A TRAFFIC SIGNAL. THE TRANSMISSION EXHIBITED A JERKING MOTION. THE VEHICLE CONTINUED IN OPERATION. IN ADDITION, THE FUEL PUMP FAILED ON SEVERAL OCCASIONS. THE TURBO CHARGER AND BANOS SYSTEM FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS REPAIRED UNDER THE SERVICE WARRANTY. THE DRIVER OBSERVED AFTER THE VEHICLE SERVICE REPAIR; SMOKE WAS COMING FROM THE TAIL PIPE AND OIL WAS LEAKING. THE FAILURE MILEAGE WAS 50. THE CURRENT MILEAGE WAS 34,000. THE VIN WAS UNAVAILABLE.

BLOWER MOTOR RECALL. MY BMW CAUGHT ON FIRE ON 5/17/2018. I BELIEVE IT MAY BE RELATED TO THE CURRENT RECALL CONCERNING ENGINE FIRES IN SEVERAL MODEL LINES. IT WAS PARKED IN MY DRIVEWAY. HAD BEEN TURNED OFF FOR OVER 1 1/2 HOURS. DAMAGE WAS PRIMARILY ISOLATED TO THE FRONT AND REAR. FIRE DEPARTMENT WAS CALLED AND ARRIVED WITHIN 3 MINUTES TO EXTINGUISH THE FIRE. COMMENTS MADE BY ARSON INVESTIGATORS WERE ODD BURN PATTERNS. FIRST THOUGHT WAS ELECTRICAL RELATED FIRE. THEY HAD TO CALL BACK FIRE FIGHTERS DUE TO WORRY THE BATTERY WOULD REIGNITE.

ON NOVEMBER 18, 2016, AT APPROXIMATELY 7:45 AM, I WAS DRIVING ON SEWARD HIGHWAY TOWARDS WEST INTERNATIONAL AIRPORT ROAD IN ANCHORAGE, ALASKA AND ALL OF A SUDDEN MY SUNROOF EXPLODED AND GLASS SHARDS FELL ABOVE MY HEAD AND ALL OVER THE INTERIOR OF MY CAR. I CALLED BMW CORPORATE FOR A RESOLUTION BUT THEY INITIALLY DENIED MY CLAIM SAYING IT MUST HAVE BEEN HIT WITH A ROCK AND I SHOULD BE CALLING MY CAR INSURANCE INSTEAD. I CONTACTED BMW CORPORATE FOR THE SECOND TIME. THEY WERE ABLE TO ESCALATE MY ISSUE AND OFFERED ME A "GOODWILL" OFFER TO REPLACE ALL PARTS INVOLVED FREE OF CHARGE ON MY ISSUE, BUT NOT LABOR. LABOR CHARGE IS APPROXIMATELY $900 AND THEY REQUIRE IT TO BE DONE AT THE DEALERSHIP. IT IS ABSURD! I'M NOT PAYING FOR A DAMAGE WHICH I'M NOT RESPONSIBLE. IT SEEMS LIKE THEY ARE NOT CONSIDERING THIS AS A BIG PROBLEM AND RATHER DENYING DEFECTS ON THEIR SUNROOFS. I WAS FURIOUS AND EXCLAIMED THAT IT IS A SAFETY ISSUE AND I COULD HAVE BEEN INJURED, COULD HAVE BEEN KILLED, OR WORSE, COULD HAVE KILLED SOMEONE ELSE. WITH THEIR "GOODWILL" OFFER AND THE ABSURD LABOR CHARGE, I DON'T THINK I COULD GET THIS ISSUE RESOLVED WITHOUT THE HELP OF NHTSA TO PRESS BMW TO DO FURTHER INVESTIGATION. THIS ISSUE HAS TO BE FIXED ASAP BEFORE SOMEONE GETS KILLED. *TR

CAR PULLS VIOLENTLY TO THE RIGHT UNDER *INITIAL WET BRAKING*, AT ALL SPEEDS. SUBSEQUENT BRAKING TRACKS STRAIGHT AHEAD, UNTIL BRAKES GET WET AGAIN. NO STANDING WATER, NO TIRE TREAD OR INFLATION ISSUES, NO ALIGNMENT ISSUES. THIS PROBLEM IS APPARENTLY WELL-KNOWN IN THE INTERNET FORUMS, AND HAS BEEN FOR SEVERAL YEARS, YET BMW HAS NEITHER ACKNOWLEDGED THE PROBLEM, OR MADE A FIX AVAILABLE. THIS IS A POTENTIALLY DEADLY PROBLEM, RESULTING IN UNPREDICTABLE BEHAVIOR AT THE WORST-POSSIBLE MOMENT. *CONTACT ME FOR MORE INFORMATION!* PROBLEM HAS BEEN OBSERVED SIGN DAY ONE WITH THIS CAR -- BUT ONLY IN WET WEATHER (SO, IT SURFACED AGAIN LAST NIGHT, DURING THE FIRST RAINSTORM OF THE SEASON).

THE BRAKE SYSTEM SEEMS TO HAVE LOST ITS THREE PRESS BOOST. AFTER ABOUT 2 YEARS, UPON STARTING THE CAR (2008 BMW 335XI AUTO) THE PRESS ON THE BRAKE IS STIFF. IT IS STIFF BECAUSEIT SEEMS TO HAVE LOSS THE 3 PRESS BOOST. THE BOOST THAT IS SUPPOSED TO PROTECT THE DRIVER IN CASE OF ENGINE FAILURE. NO OTHER CARE I HAVE OWNED LEAKS OUT ITS BOOST OVERNIGHT. BMW ADMITTED THAT THE BRAKE CHECK VALVE WAS BAD AND REPLACED IT WITH A NEWLY DESIGNED PART. I ASKED WHAT THIS NEW DESIGN WAS AND THEY COULD NOT TELL ME. I READ ONLINE THAT MANY PEOPLE HAVE HAD THIS ISSUE WHICH STARTS WITH A STIFF BRAKE PEDAL THEN IT DEGRADES INTO THE SYSTEM NOT BEING ABLE TO START THE CAR. BMW TO THEIR CREDIT IMMEDIATELY FOUND ANOTHER PART AND LOANED ME A CAR IN THE MEANTIME. THE LOANED CAR HOWEVER DID NOT SHOW THIS STIFF PEDAL ISSUE. THE NEW PART THEY PUT IN AFTER ABOUT 1 MONTH STARTED TO LOSE BOOST IN THE MORNINGS OFF AND ON. I BROUGHT IT IN AND THEY SAID THIS IS NORMAL? I"M WORRIED THAT IF I LOSE ENGINE FUNCTION GOING DOWN A HILL SOMEWHERE THAT THEY THREE PRESS BOOST WON'T BE THEIR FOR ME IF WE ALLOW IT TO GET WORSE. SUFFICE TO SAY, ONCE THE ENGINE STARTS YOU GET THE NORMAL POWER ASSISTED BRAKING; HOWEVER, THIS DOES NOT ADDRESS THE ENGINE OFF THREE BRAKE PRESS SAFETY REQUIREMENT. *TR

THIS IS A HUGE PROBLEM ON A TON OF BMW VEHICLES THAT ARE EQUIPPED WITH BMW'S ADAPTIVE HEADLIGHT TECHNOLOGY. NOT ONLY IS IT A HUGE PROBLEM ON THE CARS, BUT IS A DANGER TO OTHER VEHICLES ON THE ROAD AND THE SAFETY OF THE DRIVER AND PASSENGERS OF SAID BMW. THE ADAPTIVE HEADLIGHTS WILL MOVE AS THE CAR MOVES (LEFT/RIGHT AND UP/DOWN). THESE HEADLIGHTS HAVE A MECHANISM IN THEM THAT CONTROL THE MOVEMENT AND IT BREAKS QUITE OFTEN ESPECIALLY ON BUMPY ROADS. BMW DEALERSHIPS WILL SAY "YOU HIT A POT HOLE AND THE LIGHT MECHANISM BROKE. YOU WILL NEED A WHOLE NEW ASSEMBLY AND IT COST $1800". THIS WOULD BE OK IF IT DIDN'T ENDANGER OTHER PEOPLE ON THE ROAD AND THE ACTUAL DRIVER AND PASSENGERS OF SAID CAR. THE HEADLIGHTS WILL JAM TO EITHER THE STRAIGHT UP POSITION. THIS IS JAMMED SO FAR UP THAT IT LIGHTS THE ROOF IN MY GARAGE AND I CAN'T SEE ANYTHING ON THE ROAD IN FRONT OF ME. THEY ALSO JAM ALL THE WAY TO THE LEFT, ALL THE WAY TO THE RIGHT, AND STRAIGHT DOWN DEPENDING ON WHEN THE MECHANISM FAILS. THIS MEANS THAT DRIVERS ON EITHER SIDE OF THE ROAD CAN BE COMPLETELY BLINDED AND COULD CAUSE A FATAL ACCIDENT BY LOOKING AWAY FROM THE ROAD. THIS ALSO CAUSES A HUGE ISSUE FOR THE DRIVER OF THE CAR AS YOU CAN'T SEE THE ROAD IN FRONT OF YOU. MY PREVIOUS CAR (INFINITI G35 COUPE) HAD A SIMILAR ISSUE EXCEPT NISSAN HAD THE PROJECTS AIMED TO HIGH FROM THE FACTORY. THIS WAS A HUGE RECALL AND FORCED NISSAN TO REISSUE FUNCTIONING HEADLIGHTS. BMW WILL NOT BUDGE ON THE FACT THAT THIS IS A MAJOR SAFETY ISSUE. FROM RESEARCH ONLINE I AM 1 OF THOUSANDS THAT HAVE THIS ISSUE AND BMW HAS NOT RECOGNIZED IT. I AM NOT WILLING TO SPEND THOUSANDS OF DOLLARS ON A ISSUE THAT IS CLEARLY A ENGINEERING QA ISSUE AND IS ALSO RISKING MY LIFE WHEN DRIVING AT NIGHT AND PUTTING ON COMING MOTORIST IN DANGER AS WELL. ANY HELP WITH THIS ISSUE WOULD BE GREATLY APPRECIATED. *TR

BMW 3 SERIES AND ALSO OTHER SERIES WITH RUN FLAT TIRES HAVE AN ISSUE THAT WITH AN AVERAGE BUMP LIKE A MANHOLE COVER THE WHEEL WILL CRACK. I HAVE REPLACED 3 SO FAR ON MY WIFE'S 2008 335XI AT MY COST. AFTER RESEARCH I HAVE SEEN THAT THIS IS A COMMON ISSUE AND THAT EVERYONE HAS HAD THE SAME EXPERIENCE WITH BMW DENYING IT WAS THE WHEEL. THE CAR ONLY HAS 35,000+/- MILES ON IT. WHEN BROUGHT IN DUE TO RAPID AIR LOSS BMW STATES IT WAS THE DRIVING CONDITIONS NOT THEIR WHEEL. I ACCEPTED THIS THE FIRST TIME BUT AFTER 3 WHEELS I FEEL THERE IS A MAJOR DESIGN OR MATERIAL DEFECT. IT SEEMS TO BE THE RUN FLAT STYLE TIRES. I THOUGHT MAYBE IT WAS THE TIRES SO I SWITCHED FROM THE FACTORY TIRES TO A DIFFERENT BRAND BASED ON THE DEALERS RECOMMENDATION AFTER THE FIRST WHEEL CRACKED AND STILL HAVE HAD THE ISSUE TWO MORE TIMES. MY WIFE HAS AN OLDER MERCEDES THAT SHE DRIVES THE SAME WAY AND IT HAS THE SAME WHEELS FROM 2003. IT MUST BE THE WHEELS SUPPLIED BY BMW. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) TO WHOM IT MAY CONCERN: THE 2008 BMW 335XI I HAVE GOT ENGINE OVER HEATED WARMING SIGH POP OUT FROM CAR COMPUTER AND THE CAR LOSE THE POWER RIGHT AWAY WHILE I WAS STILL DRIVING ON THE FAST LANE ON THE FREE WAY WHICH ALMOST GOT ME IN ACCIDENT FRONT THE CAR BEHIND TWICE. I BROUGHT THE CAR IN TO THE DEALER AND THEY SAID THERE IS ERROR RECORD SHOWING MY CAR ENGINE BEEN OVER HEATED BUT THEY CANNOT DO ANYTHING ABOUT IT THAT I NEED TO CONTACT BMWNA FOR SOLUTION. I DID SOME RESEARCH ABOUT MY CAR DOES NOT COME WITH THE OIL COOLER WHICH SHOULD ORIGINAL COME INSTALL IN THE CAR SINCE THE CAR HAS SPORT PACKAGE AND BMWNA BEEN DOING RETROFIT TO MANY OTHER CARS ALREADY. I MENTION THAT WHILE BMWNA CONTACT ME BUT THEY SAID THEY CANNOT DO ANYTHING ABOUT IT EVEN WITH THE CAR DID RECORD ENGINE OVER HEATED PROBLEM UNLESS I OVER HEATED THE CAR AT THE DEALERSHIP THEN THEY WILL CONSIDER FIXING THE PROBLEM. ALSO SINCE I AM THE SECOND OWNER OF THE VEHICLE THEY ARE NOT GOING TO OD THE OIL COOLER REFROFIT FOR ME. I ASK BMWNA THEY SHOULD TAKE CARE THIS PROBLEM SINCE THE CAR IS ONLY 1 AND HALF YEAR OLD AND THE PROBLEM SHOULD BE TAKE CAR BY WARRANTY BUT THEY SAID THEY CANNOT DO ANYTHING TO FIX IT. THIS ALREADY HAVE SOME SERIOUS SAFETY ISSUES SINCE THEY KNOW THIS CAR NEED TO BE PUTTING OIL COOLER IN ORDER NOT TO GET IT OVERHEATED AND LOSE POWER WHILE DRIVING. BMWNA DID THE RETROFIT FOR FIRST OWNER BUT I GUESS THEY DO NOT CONSIDER THE LIFE OF THE SECOND AS IMPORTANT AS THE FIRST OWNER TOO. MAYBE THEY WILL STATE LOOKING AT THE ENGINE OVERHEATED PROBLEM LIKE TOYOTA WHEN SERIOUS PROBLEM START. PLEASE LOOK INTO THIS CASE FOR SOME SECOND OWNER OF BMW THAT BMWNA TRYING TO IGNORE. THANK YOU [XXX] *TR

ON NOVEMBER 18, 2016, AT APPROXIMATELY 7:45 AM, I WAS DRIVING ON SEWARD HIGHWAY TOWARDS WEST INTERNATIONAL AIRPORT ROAD IN ANCHORAGE, ALASKA AND ALL OF A SUDDEN MY SUNROOF EXPLODED AND GLASS SHARDS FELL ABOVE MY HEAD AND ALL OVER THE INTERIOR OF MY CAR. I CALLED BMW CORPORATE FOR A RESOLUTION BUT THEY INITIALLY DENIED MY CLAIM SAYING IT MUST HAVE BEEN HIT WITH A ROCK AND I SHOULD BE CALLING MY CAR INSURANCE INSTEAD. I CONTACTED BMW CORPORATE FOR THE SECOND TIME. THEY WERE ABLE TO ESCALATE MY ISSUE AND OFFERED ME A "GOODWILL" OFFER TO REPLACE ALL PARTS INVOLVED FREE OF CHARGE ON MY ISSUE, BUT NOT LABOR. LABOR CHARGE IS APPROXIMATELY $900 AND THEY REQUIRE IT TO BE DONE AT THE DEALERSHIP. IT IS ABSURD! I'M NOT PAYING FOR A DAMAGE WHICH I'M NOT RESPONSIBLE. IT SEEMS LIKE THEY ARE NOT CONSIDERING THIS AS A BIG PROBLEM AND RATHER DENYING DEFECTS ON THEIR SUNROOFS. I WAS FURIOUS AND EXCLAIMED THAT IT IS A SAFETY ISSUE AND I COULD HAVE BEEN INJURED, COULD HAVE BEEN KILLED, OR WORSE, COULD HAVE KILLED SOMEONE ELSE. WITH THEIR "GOODWILL" OFFER AND THE ABSURD LABOR CHARGE, I DON'T THINK I COULD GET THIS ISSUE RESOLVED WITHOUT THE HELP OF NHTSA TO PRESS BMW TO DO FURTHER INVESTIGATION. THIS ISSUE HAS TO BE FIXED ASAP BEFORE SOMEONE GETS KILLED. *TR