RoadVitals

2012 BMW 335XI Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 11, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 24, 2017

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2012 BMW 335XI. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Airbags
Filed Oct 11, 2017

TAKATA RECALL - I RECEIVED MY LETTER IN SEPTEMBER 2017 THAT BMW HAS THE PARTS TO REPLACE THE AIRBAG AND TO CALL IMMEDIATELY TO SCHEDULE THIS REPAIR. I CALLED AND WAS TOLD THAT IT WOULD TAKE 4-8 WEEKS TO GET THE PARTS AND THEN I COULD SCHEDULE AN APPOINTMENT. GIVEN THAT THIS IS A SERIOUS SAFETY RECALL, I AM SHOCKED THAT IT HAS TAKEN THIS LONG TO EVEN BE NOTIFIED THAT THE REPAIR CAN FINALLY BE DONE (WHEN INFORMATION ABOUT DEATHS FROM THESE AIRBAGS HAS BEEN AVAILABLE FOR MORE THAN A YEAR). I HAVE ASKED FOR MORE THAN A YEAR TO GET THIS FIXED. NOW I GET A LETTER THAT BMW CAN MAKE THE REPAIR, BUT IT WILL BE MORE THAN ONE MONTH AND MAYBE TWO MORE MONTHS BEFORE THIS CAN BE DONE. WHAT OVERSIGHT DO YOU HAVE TO ENSURE THAT BMW AND OTHERS ARE GETTING THESE REPAIRS DONE IN A TIMELY FASHION. THANK YOU. [XXX] ARLINGTON,VIRGINIA *JB

NHTSA ID
11032942
Incident
Oct 11, 2017
Airbags
Filed Feb 24, 2017

TAKADA RECALL WE RECEIVED A RECALL NOTICE IN MARCH 2016 (BMW RECALL CAMPAIGN NO. 16V-071) REGARDING THE "DRIVER'S FRONT AIR BAG MODULE". WE HAVE SPOKEN AND EMAILED OUR LOCAL BMW SERVICE CENTER ABOUT HAVING THIS PART REPLACED AND HAVE BEEN TOLD REPEATEDLY THAT THEY DO NOT HAVE THE PART. WE CONTACTED A CUSTOMER SERVICE REPRESENTATIVE FROM BMW AND WERE TOLD THAT THE PART WOULD NOT BE AVAILABLE UNTIL JUNE 2017 AT THE EARLIEST. WHEN I SAID THAT I THOUGHT THAT THIS WAS AN UNREASONABLY LONG TIME TO REPLACE A PART THAT, IF IT RUPTURED, COULD CAUSE SERIOUS INJURY OR DEATH TO THE DRIVER AND/OR PASSENGERS, THE BMW CUSTOMER SERVICE REPRESENTATIVE TOLD US THAT THEY RECEIVED THEIR TIME SCHEDULES FROM THE NHTSA. IT APPEARS AS IF EACH LEVEL OF THE CHAIN FOR SOLVING THIS PROBLEM IS MORE INTERESTED IN FINGER POINTING THAN SOLVING A POTENTIALLY LIFE-THREATENING PROBLEM. IT WOULD BE NICE IF THE NHTSA WOULD USE THEIR AUTHORITY TO "ENCOURAGE" A SPEEDIER RESOLUTION TO THIS ISSUE.

NHTSA ID
10956841
Incident
Feb 24, 2017

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .