Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 28 NHTSA owner-reported complaints for the 2002 BMW 525I. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 28 · page 1 of 2
The contact owns a 2002 BMW 525I. The contact received notification of NHTSA Campaign Number: 15V318000 (AIR BAGS); and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
regarding the Takata airbag recall for my model bmw, the priority zone A includes the hotter southern states incl Florida. My car is in Canada and currently not under a recall notice; however, the car spent many years in Florida, as my parents resided in Florida every winter for 6 months, and then summers in Canada. I am concerned as the propellant in question degrades FASTER in hot climates, and since i reside in Canada, the priority is low. please advise.
I can't even get comfortable in the seats in this car they are twisting cause a very uncomfortable drive /ride for us! Evrryone i hear of that owns a bmw has this issue
The car was off and caught fire due too electrical malfunctioning. The a/c unit was staying on even after cutting the car off . Along with my steering wheel randomly adjusting at start of the car . The fire started inside out .
SEATS FRONT DRIVER AND PASSENGER ARE TWISTING WHEN ADJUSTED ALSO SEAT CONTINUOUSLY MOVES EVEN AFTER THE CONTROL IS LET OF
TAKATA RECALL THERE'S A AIRBAG SIGNALS ON DISPLAY SCREEN DOESN'T GO OUT OR CLEAR ANYTIME YOU START OR DRIVE THE CAR
IT STARTED TO SMELL ELECTRICAL WHEN I WAS DRIVING THE CAR AND WHEN I STOPPED THE CAR PUT IT IN PARK AND TRYED TO TURN THE CAR OFF THE IGNITION WOULDNT TURN OFF AND MY ENTIRE CAR CAUGHT FIRE ..I SAW IT START ON THE PASSENGER SIDE UNDER THE HOOD I THREW WATER ON IT IT WOUNDNT GO OUT AND I CALLED THE FIRE DEPARTMENT. IT HAPPENED IN PLACERVILLE WHEN I WAS VISITING FAMILY.
TL* THE CONTACT OWNS A 2002 BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 BMW 525I. WHILE IN PARK AND ATTEMPTING TO START THE VEHICLE, BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,000.
I AND NUMEROUS OTHERS HAVE HAD PROBLEMS WITH THE INSTRUMENT CLUSTER PIXEL ON THE BMW 525I VEHICLES, WHICH MAKES IT EXTREMELY DIFFICULT TO READ WHETHER YOU HAVE A ENGINE CONCERNS OR WORSE IF THE ENGINE IS OVERHEATING, ETC. THIS COULD BE POTENTIALLY HAZARDOUS AND THE MANUFACTURER IS WELL AWARE OF THE PROBLEM, AND THEY HAVE EVEN REPAIRED A FEW BMWS AT NO CHARGE. HOWEVER, WHEN I NOTIFIED THE COMPANY OF MY COMPLAINT, THEY ADVISED ME THAT THEY WOULD COVER 25% OF THE PARTS AND LABOR, AND LEAVE ME TO PAY THE REMAINING $452.00. AS I MENTIONED EARLIER, THIS IS A HUGE PROBLEM AND THE VEHICLES SHOULD BE RECALLED. TO SEE ADDITIONAL COMPLAINTS FROM OTHER BMW OWNERS, PLEASE GO TO HTTP://FORUMS.BIMMERFORUMS.COM/FORUM/SHOWTHREAD.PHP?T=419695. *KB
TL* THE CONTACT OWNS A 2002 BMW 525I. THE CONTACT STATED THAT THE HEADLIGHTS WERE ABNORMALLY POINTED DOWNWARD AND WAS CAUSING INEFFECTIVE ILLUMINATION OF THE ROADWAY. THE CONTACT STATED THAT THE ADJUSTERS WERE FRACTURED AND THE HEADLIGHT COULD NOT BE ADJUSTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY CONFIRMED THE FAILURE. THE ENTIRE HEADLIGHT CASING WAS REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 80,000.
THE BATTERY WARNING LIGHT FAILS TO ILLUMINATE WHEN THE CAR'S ALTERNATOR FAILS. AT IDLE A VOLTMETER READ 11.5V. WITH THE CAR OFF THE READING WAS 12.2V. EVEN IF MY METER IS INACCURATE A RUNNING CAR SHOULD PRODUCE A HIGHER READING THAN A BATTERY IN A NON-RUNNING CAR IF THE ALTERNATOR IS WORKING. I REMOVED THE BATTERY FROM THE CAR AND ATTACHED IT TO A "SMART" CHARGER. THE CHARGER STARTED OUT READING "LO." MY CHARGER READS "LO" WHEN THE CHARGE IS LESS THAN 50% OR SO, AND ABOVE THAT REPORTS ESTIMATED CHARGE IN INCREMENTS OF 10%. *TR
TL*THE CONTACT OWNS A 2002 BMW 525I. THE CONTACT STATED THAT DUE TO THE WAY THE TIRE WAS MOUNTED ON THE VEHICLE, THE TIRE HAD A SLOW LEAK. THE FAILURE HAD BEEN OCCURRING FOR TWO YEARS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNAVAILABLE.
ENGINE OVERHEATING WARNING SOUNDED. LOOKED AT INDICATOR AND IT WAS ALL THE WAY IN THE RED. PULLED OVER IMMEDIATELY. 30 SECONDS LATER THE RADIATOR BLEW WITH THE FORCE OF AN EXPLOSION, SHOOTING COOLANT ABOUT FIVE FEET ACROSS THE STREET EVEN THOUGH THE HOOD WAS DOWN. OPENED HOOD AND FOUND A HOLE IN TOP OF RADIATOR, MORE THAN AN INCH IN DIAMETER. I WOULD HAVE OPENED HOOD BEFORE IT BLEW SO I CAME WITHIN HALF A MINUTE OF BEING BADLY BURNED. MY MECHANIC SAID IT HAPPENS REGULARLY WITH BMW 525'S. HE SAID IT HAPPENS AROUND 80,000 MILES. MY CAR HAD 75,000 MILES. MECHANIC SAID HE TESTIFIED IN A CASE A FEW YEARS AGO WHERE AN OWNER WAS BADLY BURNED. HE HAD A BOX WITH A BUNCH OF PIECES OF RADIATORS THAT HAD FAILED. I KEPT MY RADIATOR AS EVIDENCE. NONE OF THE HOSES FAILED BUT THE RADIATOR BLEW A HOLE OUT OF THE TOP. IT IS MADE OF PLASTIC AND IS ONLY ABOUT AN EIGHT OF AN INCH THICK. I WOULD EXPECT THAT ANY POINT OF CONNECTION SUCH AS A HOSE OR A SEAL WOULD BUST UNDER PRESSURE BEFORE THE RADIATOR ITSELF WOULD FAIL. I'D NEVER HEARD OF SUCH A THING HAPPENING IN 30 YEARS OF DRIVING. I BELIEVE THIS IS A DANGEROUS DESIGN DEFECT, EITHER IN THE MATERIAL USED OR IT'S THICKNESS. THOUGH THE REPAIR COST ALMOST A THOUSAND DOLLARS I FELT LUCKY BECAUSE I KNEW THAT I OPENED THE A HALF MINUTE EARLIER I COULD HAVE BEEN EXTREMELY BADLY BURNED OR EVENED BLINDED. THE FORCE OF THE EXPLOSION WAS INCREDIBLE. I'M LESS CONCERNED ABOUT THE MONEY THAN ABOUT SOMEBODY BEING SERIOUSLY INJURED BY THIS DEFECT. *TR
TL*THE CONTACT OWNS A 2002 BMW 525I. THE MANUFACTURER STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS:FRONTAL). HE STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATES WHEN NO ONE IS SEATED IN THE PASSENGER SEAT. THE FAILURE AND CURRENT MILEAGES WERE 44,000.
TL*THE CONTACT OWNS A 2002 BMW 525I. THE DRIVER'S SEAT CONTROLS MAKE A SQUEAKING NOISE WHEN MOVING THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT REPAIRED. THE DEALER STATED THAT THERE WAS SOMETHING IN THE SEAT TRACK, WHICH CAUSED THE NOISE. WHEN THE CONTACT LOCKS THE VEHICLE, THE ALARM SOUNDS, BUT THE HORN WOULD NOT. THE FAILURE CAUSED THE BATTERY TO FAIL WHEN THIS OCCURRED OVERNIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE SENSOR; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE KEYS DO NOT LOCK OR UNLOCK THE DRIVER'S SIDE DOOR. THE CONTACT WAS INFORMED THAT HE NEEDED A NEW MODULE, WHICH HAS NOT YET ARRIVED. THE FAILURE MILEAGE WAS 48,000.
PASSENGER SIDE REAR SAFETY BELT RECEPTACLE IS MALFUNCTIONING.*JB
THE REAR FLOOR OF MY 2002 BMW(525I) HAS 2 INCHES OF WATER, CARPET SOAKED,MILDEW, THE FRONT CARPET WAS SOAKED , DRIVERS SIDE(FRONT) WETTER THAN THE PASSENGER FRONT .ALEXANDER BMW SAID THEY HAD NO REPORTS OF THIS HAPPENING BEFORE, THIS MUST BE A MANUFACTURE DEFECT IN THE CAR.
WHILE GOING OVER A BUMP VEHICLE LOST CONTROL AND SHOOK. CONSUMER HAD TO BRAKE CONSTANTLY TO GAIN CONTROL. DEALER WAS ABLE TO DUPLICATE THE PROBLEM. THE BUSHINGS WERE FOUND TO HAVE NO FLUID. HOWEVER, THE BUSHINGS WERE CHECKED ON PREVIOUS VISITS ,AND NO DEFECTS WERE FOUND.*AK
WHILE DRIVING, THE SEAT HEATER FAILED AND CONSEQUENTLY THE CONSUMER WAS BURNED. *JB
WHEN PARKING THE VEHICLE IN A PARKING LOT CONSUMER NOTICED THAT THE SPLASH SHIELD SCRAPPED THE CONCRETE DRIVEWAY WHEN ENTERING PARKING LOT, AND PARKING SPACE BLOCK. THIS WAS CAUSING THE FRONT BUMPER TO BENT, SEPARATING FROM THE VEHICLE. THE CONSUMER NOTIFIED THE DEALER AND MANUFACTURER ABOUT THIS PROBLEM. *AK *TS
WHILE DRIVING FRONT END VIBRATED. THE DEALERSHIP INDICATED THAT VEHICLE VIBRATED BECAUSE THE TWO FRONT TIRES WERE CUPPING. THE TIRES WOULD HAVE TO BE REPLACED TO CORRECT THE PROBLEM.*AK
WHILE DRIVING AND WITHOUT WARNING THE CONSUMER HAD TO DRIVE A CERTAIN SPEED IN ORDER FOR THE AJAR INDICATOR LIGHT OR THE ALARM SOUND TO COME ON, TO LET THE CONSUMER KNOW THE DOOR OR TRUNK WAS OPEN. THERE WAS ALSO NO WARNING CHIME TO LET THE DRIVER KNOW THAT OCCUPANTS IN THE VEHICLE RELEASED THE SEAT BELTS. *AK AFTER THE VEHICLE WAS PLACED IN DRIVE, IT WOULD TAKE ABOUT TWO VEHICLE LENGTHS BEFORE THE GONG SOUNDS, THE FUEL SENDING UNIT WAS INOPERATIVE AND CAUSED THE VEHICLE TO STALL, AT THE TIME THE VEHICLE SHOWED A HALF A TANK, THERE WAS A LOUD POPPING THAT HAD COME FROM THE CENTER OF THE VEHICLE, THE VEHICLE JUMPED BETWEEN GEAR(1ST TO 2ND GEAR AND WOULD JERK), THE REMOTE KEY WOULDN'T WORK, THE LEFT REAR SEAT BELT WOULD NOT EXTEND, THE VEHICLE WOULD CRANK BUT WOULDN'T START, THE VEHICLE ALARM WAS TOO SENSITIVE, AND THE RIGHT REAR DOOR'S FULL SHADE DID NOT RETRACT. *SCC THE FUSE IN THE GLOVE BOX WAS LOOSE. *JB
TOOK MY 2002 BMW 525I TO HAVE ITS DRIVER SIDE RAILS REPLACED TO BMW OF PEORIA IN ILLINOIS ABOUT 2 WEEKS AGO. ABOUT 1 WEEK LATER (AROUND MAY 5) AT A STOP LIGHT A LARGE ALLEN TYPE BOLT FELL AND ROLLED TO MY FEET. THIS BOLT WAS TO MY LAP SEAT BELT WHICH I WAS NOW HOLDING IN MY HAND! THE BOLT WAS NEVER TIGHTENED PROPERLY AND I HAD BEEN DRIVING LIKE THIS FOR AROUND 1 WEEK ASSUMING MY SEAT BELT WOULD WORK WHEN NEEDED. BMW OF PEORIA WAS INFORMED OF THIS THE SAME DAY, IT WAS FIXED BY THE NEXT DAY. I WROTE TO BMW-USA ABOUT THIS ISSUE AND THE RESPONSE WAS VERY LOW KEY. MOSTLY THAT THEY APOLOGIZE FOR THE INCONVENIENCE AND TO TALK WITH MY SERVICE MANAGER TO GET THIS ISSUE FIXED. I DON'T THINK THEY EVEN READ THE LETTER WHICH MENTIONED REMINDING BMW SERVICE OF PROPER WORK. JUST WRITING IN HOPES THAT NO ONE ELSE RUNS INTO THIS LIFE THREATENING SITUATION. *NLM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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