2011 BMW 528I Problems

I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after recall service and required towing. I am concerned that the recall work may not have been performed correctly or that the vehicle was released in a condition that was not suitable for operation. I am requesting that this incident be documented as part of the recall and safety record for this vehicle.

The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after recall service and required towing. I am concerned that the recall work may not have been performed correctly or that the vehicle was released in a condition that was not suitable for operation. I am requesting that this incident be documented as part of the recall and safety record for this vehicle.

The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

THE VEHICLE ENGINE LIGHT COMES ON EVERYTIME THE ENGINE HEATS UP TO NORMAL OPERATION. TEMPARETURE AND THE REVS UP TEMPORARILY MAKING IT DIFFICULT EVERY YEAR TO DO EMISSIONS TESTING

I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after recall service and required towing. I am concerned that the recall work may not have been performed correctly or that the vehicle was released in a condition that was not suitable for operation. I am requesting that this incident be documented as part of the recall and safety record for this vehicle.

The contact owns a 2011 BMW 528I. The contact stated that the vehicle was difficult to start. The vehicle was taken to the dealer and the starter was replaced; however, the failure recurred. The vehicle was taken to an independent mechanic where the starter was replaced; however, the failure persisted. The contact stated that while stopped at a traffic light, the vehicle shut off and failed to restart. The vehicle was towed to Pep Boys to be diagnosed. The vehicle was not diagnosed or repaired. Another dealer, BMW of Tallahassee (1485 Capital Cir NW, Tallahassee, FL 32303); was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 140,000.

I HAVE A F10 2011. I HAVE BEEN WAITING ON SOME REIMBURSEMENT FROM BMW SINCE 2017! NOW I CAN'T FIND ANY RECORD OF THEIR PROMISES M. I BOUGHT MY 528I IN 2015. REPLACES WATER PUMP TWICE, PULLY, TENCH-NOR, MORE THAN 5 TIMES, AND SOME BELTS. IT LAGGED ON THE FWY AND OTHER TIMES IT ACCELERATES ON ITS OWN. EVERY TIME I DROVE IT, IT SMELLED LIKE IT WAS ON FIRE. OH, LET'S NOT FORGET THE FAULTY CRANK SHAFT AND THE AIRBAG ARE BOTH BROKEN. AND NOW, SINCE 2018 IT SITS IN THE DRIVEWAY LOOKING BRAND NEW. STUCK PAYING MY NOTE @ $700. AND HAVE TO RENT FROM AVIS $1,000 A MONTH. THIS IS NOT FAIR. THE LAST TIME I HAVE HEARD FROM BMW NORTH WAS OVER A YEAR AGO.

THE THROTTLE BODY OF THE 2011 MODEL OF THE BMW 528I HAS BEEN FAULTY SINCE DAY 1. THE CAR JERKS AT LOW RPM MAKING IT DANGEROUS DURING DRIVING SITUATIONS. THE SLOW RESPONSE TIME OF THE THROTTLE CAN CAUSE ACCIDENTS. THERE IS ABOUT THOUSANDS OF COMPLAINTS THAT BMW RECEIVED OVER THE YEARS AND THEY STILL ARE NOT ISSUING A RECALL ON IT.

I noticed all of a sudden when I would turn my steering wheel it would make a clicking sound. Then none of my controls were working on the steering wheel. The horn wouldnt work none of the buttons and the air bag malfunction light was on. I researched and quite a few people had the same problem and I found out it was the ribbon wire inside the steering wheel had snapped and broke. The clock spring i guess might have failed or something. So now i have no horn or airbag and it's very dangerous. To ha e it replaced will be a few hundred dollars. This car just keeps having one problem after another. This seems like a really bad design and it is easily broken. I think they should recall this.

CAR STALLS, AND A BUNCH OF MALFUNCTIONS ARISE, ULTIMATELY LEAVING THE CHECK ENGINE LIGHT ON

DAY AFTER RAINING, PASSENGER SIDE FLOOR MAT GETTING WET. WE ALSO FOUND WATER LEAKING FROM OUT SIDE TO PASSENGER SIDE FLOOR. WE COMPLAINED TO DEALER AND MAKER FOR SEVERAL TIMES. THEY ARE NOT FIXING VEHICLE. WHEN THEY SAID FOUND PROBLEM AND FIXED, IT HAS SAME PROBLEM OVER AND OVER. *TR

IN JULY OF 2013 WE BEGAN EXPERIENCING PROBLEMS WITH THE VEHICLES STEERING. IT WOULD PULL VERY HARD TO THE RIGHT, MAKING IT DIFFICULT TO STEER, CAUSING CONSTANT ADJUSTMENTS WITH THE STEERING WHEEL, TO KEEP IT FROM RUNNING OFF OF THE ROAD. WE TOOK IT TO OUR BMW DEALER FOR REPAIR. THE VEHICLE WAS STILL UNDER MANUFACTURERS WARRANTY. WE WERE CHARGED $1773.14 TO REPAIR THE VEHICLE. THE UPPER CONTROL ARMS WERE BENT, ACCORDING TO THE SERVICE DEPARTMENT.THE SERVICE DEPARTMENT TOLD US THAT IT WAS NOT A MANUFACTURERS DEFECT AND THAT WE MUST HAVE HIT A "POTHOLE", WHICH WE HADN'T. WE LIVE IN AN URBAN AREA WITH WELL MAINTAINED ROADS. I WAS ALSO NOT CLEAR ON HOW HITTING A POTHOLE, PRESUMABLY WITH ONE WHEEL, COULD BEND BOTH CONTROL ARMS. I SPOKE WITH AN INSURANCE ADJUSTER, TO SEE IF THE "DAMAGE" MIGHT BE AN INSURANCE CLAIM. I WAS TOLD "NO". THE ADJUSTER ALSO TOLD ME THAT HE HAD OWNED SEVERAL BMW'S HIMSELF, AND THEY WERE KNOWN TO HAVE PROBLEMS WITH THE UPPER CONTROL ARMS. HE STATED THAT MY VEHICLE'S UPPER CONTROL ARMS, HAVE 3 DIFFERENT PART NUMBERS, AS THIS IS AN ONGOING PROBLEM THEY CAN'T SEEM TO FIX. BY MARCH OF 2014 THE VEHICLE AGAIN STARTED TO PULL TO THE RIGHT. I TOOK IT BACK TO BMW TO HAVE IT RE-ALIGNED AND THEY ADVISED THAT MY TIRES, WERE TO WORN TO DO THE ADJUSTMENT. ON APRIL 19 2014 WE TRADED THE VEHICLE, AS WE WERE CONCERNED ABOUT FUTURE PROBLEMS. I REQUESTED AND SAVED THE UPPER CONTROL ARMS, AND VISUAL INSPECTION SHOWS NO DEFINITIVE BENT PARTS TO THE NAKED EYE. I BELIEVE THAT BMW HAS A SAFETY CONCERN WITH THOSE UPPER CONTROL ARMS, THAT SHOULD BE INVESTIGATED. I CHECKED A FEW BMW BLOGS ONLINE, AND IT SEEMS TO BE A COMMON PROBLEM. I WILL GIVE MY CONTROL ARMS TO YOUR AGENCY FOR INVESTIGATIVE PURPOSES IF YOU DESIRE. I DO FEEL THAT THIS PROBLEM MAY RESULT IN FUTURE ACCIDENTS INVOLVING THESE VEHICLES AND DO REQUEST YOU INVESTIGATE. *TR

I noticed all of a sudden when I would turn my steering wheel it would make a clicking sound. Then none of my controls were working on the steering wheel. The horn wouldnt work none of the buttons and the air bag malfunction light was on. I researched and quite a few people had the same problem and I found out it was the ribbon wire inside the steering wheel had snapped and broke. The clock spring i guess might have failed or something. So now i have no horn or airbag and it's very dangerous. To ha e it replaced will be a few hundred dollars. This car just keeps having one problem after another. This seems like a really bad design and it is easily broken. I think they should recall this.

I HAVE A F10 2011. I HAVE BEEN WAITING ON SOME REIMBURSEMENT FROM BMW SINCE 2017! NOW I CAN'T FIND ANY RECORD OF THEIR PROMISES M. I BOUGHT MY 528I IN 2015. REPLACES WATER PUMP TWICE, PULLY, TENCH-NOR, MORE THAN 5 TIMES, AND SOME BELTS. IT LAGGED ON THE FWY AND OTHER TIMES IT ACCELERATES ON ITS OWN. EVERY TIME I DROVE IT, IT SMELLED LIKE IT WAS ON FIRE. OH, LET'S NOT FORGET THE FAULTY CRANK SHAFT AND THE AIRBAG ARE BOTH BROKEN. AND NOW, SINCE 2018 IT SITS IN THE DRIVEWAY LOOKING BRAND NEW. STUCK PAYING MY NOTE @ $700. AND HAVE TO RENT FROM AVIS $1,000 A MONTH. THIS IS NOT FAIR. THE LAST TIME I HAVE HEARD FROM BMW NORTH WAS OVER A YEAR AGO.

The contact owns a 2011 BMW 528i. The contact stated that the driver’s side headlight housing had an excessive amount of moisture inside. The vehicle failed to start. The daytime and parking light was illuminated. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

HEADLIGHT WIRING IS SHORTING OUT DUE TO THE PLASTIC COATING ON THE WIRING DEGRADING. THIS ISSUE IS CURRENTLY ONLY AFFECTING THE DAYTIME RUNNING LIGHTS BUT HAS CAUSED A SHORT IN THE HEADLIGHT SYSTEM WHICH, WITHOUT REPAIR, WILL EVENTUALLY AFFECT THE HEADLIGHTS. THIS IS A SERIOUS SAFETY CONCERN BECAUSE A SHORT IN ONE HEADLIGHT CAN LEAD TO A FAILURE OF THE ENTIRE SYSTEM LEAVING ME WITHOUT HEADLIGHTS. THIS ISSUE IS APPARENTLY CAUSED BY WIRING WHICH DEGRADES IN HIGHER HEAT WHICH SHOULD NEVER HAVE BEEN INSTALLED IN A HEADLIGHT ASSEMBLY.

on February 1,2025 Pushed the trunk release at Autozone to take battery out of vehicle. And, trunk spring/release was so strong the trunk broke my back windshield again. This would be the second time I've had this happen. the first was on August9.2023. Ever since I've purchased the vehicle the trunk ring/release has been real strong. This really needs to be looked into!

THE DRIVER SEAT REQUIRED CALIBRATION. I TRIED TO DO IT MYSELF AND STILL HAVE THE MESSAGE ON THE BOARD THAT REQUIRED CALIBRATION.

on February 1,2025 Pushed the trunk release at Autozone to take battery out of vehicle. And, trunk spring/release was so strong the trunk broke my back windshield again. This would be the second time I've had this happen. the first was on August9.2023. Ever since I've purchased the vehicle the trunk ring/release has been real strong. This really needs to be looked into!

DAY AFTER RAINING, PASSENGER SIDE FLOOR MAT GETTING WET. WE ALSO FOUND WATER LEAKING FROM OUT SIDE TO PASSENGER SIDE FLOOR. WE COMPLAINED TO DEALER AND MAKER FOR SEVERAL TIMES. THEY ARE NOT FIXING VEHICLE. WHEN THEY SAID FOUND PROBLEM AND FIXED, IT HAS SAME PROBLEM OVER AND OVER. *TR

WHILE DRIVING DOWN THE STREET AT 40 MPH I HEARD A LOUD EXPLOSION TYPE SOUND. I PULLED OVER AFTER MAKING SURE IT WAS SAFE AND NOTICED MY SUNROOF GLASS HAD SHATTERED INTO A MILLION PIECES. IT LOOKED AS IF IT HAD EXPLODED FROM WITHIN THE CAR OUTWARDS. I CONTACTED THE DEALER AND BMW OF AMERICA AND BOTH SAID THAT IT WAS NOT RECALLED AND THEY HAD NOT HEARD OF ANY INCIDENTS SUCH AS THAT. BMW OF AMERICA SUGGESTED I TAKE MY CAR INTO THE DEALER AND HAVE THEM EXAMINE IT AT MY EXPENSE.

TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE SUN ROOF INDEPENDENTLY SHATTERED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE THE VEHICLE WAS PARKED, THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT SEAT BELT WARNING LIGHT DEVICE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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