RoadVitals

2011 BMW 7 Series Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Oct 19, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 8, 2015

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2011 BMW 7 Series. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Engine
Filed Oct 19, 2017

BMW 750 I XDRIVE 2011 --EXCESSIVE ENGINE OIL CONSUMPTION AND OR BURNING. THE DESIGN OF THE VALVE STEM SEALS IS A MAJOR SAFETY PROBLEM DUE TO EXCESSIVE OIL CONSUMPTION. THE SAFETY CONCERNS ARE THE FOLLOWING: 1) FIRE HAZARD. 2) PROPERTY DAMAGE AND PERSONAL INJURY 3) POLLUTING THE ENVIRONMENT WITH EXCESSIVE SMOKE 4) ADDITIONAL COST BURDEN FOR CONSUMERS EVERY TIME THE VEHICLE IS STATIONARY AND AT THE POINT OF ACCELERATION, THE IS A TREMENDOUS AMOUNT OF SMOKE THAT IS COMING OUT OF THE TAIL PIPE. THE OIL MEASURE TURN TO LOW AFTER JUST 2 WEEKS OF ADDING OIL TO THE ENGINE. FOR THE FOLLOWING REASONS, BMW SHOULD BE HELD ACCOUNTABLE AND BE FORCED TO REPAIR THE ENGINEERING DESIGN FLAWS IN THEIR ENGINE THAT BURN EXCESSIVE AMOUNT OF OIL IN A SHORT AMOUNT OF TIME. CONSUMER SHOULD NOT HAVE TO CARRY THE COST BURDEN OF REPAIRING THIS DESIGN FLAWS. AS AN OWNER, I AM VERY DISAPPOINTED IN BMW

NHTSA ID
11034531
Incident
Oct 19, 2017
Mileage
95,520 mi
Powertrain (other)
Filed Jun 29, 2017

ELECTRIC AUXILIARY WATER PUMP FAILURE ON MY 2011 BMW 750LI XDRIVE. SHOULD BE COVERED IN RECALL (NHTSA CAMPAIGN NUMBER 11V521000). HOWEVER, BMW REFUSED TO HONOR RECALL. TOOK IN TO RAY CATENA BMW OF WESTCHESTER (543 TARRYTOWN RD., WHITE PLAINS, NY 10607, 914-761-5555) ON 6/27/2017. SHOWED THEM PRINTOUT OF NHTSA CAMPAIGN NUMBER 11V521000. SERVICE MANAGER SAID EVEN THOUGH THE RECALL INCLUDED THE 2011 BMW 750LI XDRIVE, MY SPECIFIC CAR WAS NOT PART OF THE RECALL. I HAD TO COME OUT OF POCKET $949.31 TO HAVE THE PART REPLACED. *JS

NHTSA ID
11002425
Incident
Jun 27, 2017
Mileage
47,049 mi
Fuel system
Filed Apr 8, 2015

SINCE I BOUGHT THIS CAR IN 2012, AFTER WARRANTY THE CAR HAS CONSTANT BREAKDOWNS, I HAVE SPENT >3500 DOLLARS IN LAST YEAR, AGAIN GOT A MESSAGE "DRIVE TRAIN MALFUNCTION" ABOUT A WEEK AGO, TOOK TO DEALER ROADSHOW BMW IN MEMPHIS, THEY SAID HIGH FUEL PUMP AND PLUGS NEED TO BE REPLACED IN ABOUT $1000, I AGREED AND LEFT CAR, TWO DAYS LATER THEY CALLED THAT THERE IS ANOTHER 'PLATE LEAKING OIL' AND NEEDS ANOTHER $1000 REPAIR. THIS WAS NOT THERE WHEN I LEFT THE CARE. I CALLED BMW CUSTOMER SERVICE FIRST TIME, ABOUT 6 MONTHS AGO, WITH OUT HELP, AND AGAIN YESTERDAY. MY CAR IS IN SHOP AT DEALER.I CAME TO KNOW THAT THIS FUEL PUMP PROBLEM IS VERY COMMONLY REPORTED IN BMW BUT SURPRISINGLY COMPANY HAS NOT RECALLED IT OR ACCEPTING RESPONSIBILITY. THIS IS A DANGEROUS SITUATION THAT COULD RESULT IN FATAL ACCIDENTS AND INJURIES. BMW SHOULD BE HELD RESPONSIBLE FOR REPAIRS AND RECALLS AND FIXING THESE PROBLEMS BEFORE FATAL INJURIES OCCUR. *TR

NHTSA ID
10704446
Incident
Apr 1, 2015
Mileage
68,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .