INABILITY TO OPEN THE DRIVER DOOR TO EXIT THE VEHICLE AFTER THE VEHICLE IS STOPPED. I WAS INFORMED THAT IT MAY REPRESENT A FAILURE OF THE DOOR ACTUATOR. TO BE UNABLE TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY IS UNACCEPTABLE. THEY CLAIM THAT THE PROBLEM CAN OCCUR INTERMITTENTLY BEFORE COMPLETE FAILURE AND MAY NOT BE DETECTED BY THEIR DIAGNOSTICS. IT IS NOT A COVERED PART OR REPAIR DESPITE BEING A SAFETY ISSUE IN A VEHICLE UNDER THE ORIGNAL MANUFACTURER WARRANTY AND LIKELY REPRESENTS AN INTRINSIC DEFECT IN A VEHICLE WITH 32,000 MILES.
- NHTSA ID
- 11066858
- Incident
- Jan 31, 2018
- Mileage
- 32,000 mi